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1StopBedrooms Reviews

4.9 Rating 5,442 Reviews
99 %
of reviewers recommend 1StopBedrooms
4.9
Based on 5,442 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read 1StopBedrooms Reviews
1StopBedrooms 5 star review on 17th January 2026
Lori
1StopBedrooms 5 star review on 6th December 2025
Leticia
1StopBedrooms 5 star review on 6th December 2025
Leticia
1StopBedrooms 5 star review on 6th December 2025
Leticia
1StopBedrooms 5 star review on 14th September 2025
Diane
1StopBedrooms 5 star review on 9th September 2025
Barbara
1StopBedrooms 5 star review on 3rd September 2025
Christine
436
Anonymous
Anonymous  // 01/01/2019
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Customer service was very helpful and upfront regarding product expectations
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Posted 2 years ago
I was contacted after I placed my order for verification since the billing and delivery addresses were different. I appreciate the added security! The customer service was excellent. My calls were routed quickly and to the correct area and both agents I spoke with were friendly and knowledgeable. I haven’t received my items yet but so far it’s been a great experience ordering from here.
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Posted 2 years ago
I have ordered other pieces from your showroom from this collection and I am very satisfied and in love with my purchase. I am looking forward to doing more business with you and telling all my family and friends about 1 stop bedrooms. I can't answer the other question because I haven't received my purchase (optional)
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Posted 2 years ago
I worked with Joe to correct my email address which therefore made it possible for the shipper to contact me. It was a very quick and efficient exchange and my issue with dealt with very promptly and very friendly manner. He was great!
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Posted 2 years ago
Only customer service as to verify my purchase. I have not yet received my sofa. I will update after received.
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Posted 2 years ago
Was very helpful in address verification and was able to point me to a better warranty package that if we don't use it we receive the warranty cost back at the end of the 5 years.
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Posted 2 years ago
The customer service rep was excellent at helping me out with the verification
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Posted 2 years ago
When I fell in love with a gorgeous high-end patio set at a local furniture store, I price-shopped local stores and online and found 1StopBedrooms. Set was delivered as scheduled and the price as great. Couldn't be happier! Now, I check 1StopBedrooms before ordering furniture or decor.
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Posted 2 years ago
Great prices and customer service!
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Posted 2 years ago
Spoke with your representative Kobie. Was so very helpful and courteous. Great people person. He walked me through my entire puchase. .
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Posted 2 years ago
Wonderful staff very helpful. Second time buying first time was wonderful as well. Delivery men we pleasent and courteous setup and removed all trash. Would recommend.
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Posted 2 years ago
The help I received during the purchasing process was very professional, and knowledgeable. Great customer service.
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Posted 2 years ago
Very pleasant agent. Was kind and extremely helpful.
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Posted 2 years ago
Simon was beyond courteous and professional!! Great customer service goes a long way and he went above and beyond the call of duty!
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Posted 2 years ago
Great customer service.
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Posted 2 years ago
Good response
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Posted 2 years ago
I placed an order for the Ashley Next Gen Gaucho sectional. My order was incorrect so I called into the customer service department and they quickly fixed my order and also gave me info on an Ashley specific warranty available to me. Very happy with the service I’ve received so far!
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Posted 2 years ago
This was a very easy place to deal with my sales person was Joe , so far so good I’ll update this upon delivery
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Posted 2 years ago
So far customer service has been excellent. I can't wait to get my new couch.
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Posted 2 years ago
The customer service agent was very pleasant and easy to talk with.
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Posted 2 years ago
1StopBedrooms is rated 4.9 based on 5,442 reviews