“The product first provided to me was incomplete so I returned to the counter. Luckily there was 1 more available. Unfortunately the item was incorrectly labelled, made for rim brakes not disc. That wasn’t apparent until I got home so I’ve made do, but disappointed with this level of service.”
“I ordered the Wahoo Bike for $6k. I specified that it be left at my front door, one floor up and at the front of the unit block which is about 20 metres from the street. Despite this it was left just off the street path, ground level next to the bins!”