“99 Bikes are great. The staff were knowledgeable and professional. I did my order online, and rang on the phone to ask some extra questions. It was ready to pick up the next day. Came with warranty, an explanation and guidance on bike care. They made my dream bike! If you are looking for a good, reliable, quality bike and service- go to 99 bikes :)”
“I rang 99Bikes in Bayswater and felt that salesman Ric was extremely helpful, though they did not have the bike that we were enquiring about assembled, when we came in he was more than helpful making sure we got the right bike and size we needed, when we picked up the bike he made sure it was adjusted to the height of the rider and was helpful but not pushy in deciding what accessories were needed, highly recommend the service provided.”
“We ordered a Cube electric bike via Click and Collect from 99Bikes Belmont WA store, then patiently waited for many weeks without hearing anything despite attempting to obtain a delivery date several times. In the meantime, various 99Bikes sales offered the same bike we ordered for up to $800 less. Overall, we are grateful for the professional, capable service provided by Kellan at 99Bikes Belmont and to 99Bikes for agreeing to match the sale price once our bike eventually arrived.”
“My brakes on my old hardtail needed repairing. The mechanic recommended replacing the existing worn and ineffective mechanical disk brakes with new hydraulic disk brakes. I said I didn't want to spend a lot. The replacement brakes including labour was quite economical. I left the bike with them and they were fixed by the next morning.”
“Happy with my purchase and happy with the service they provide. I purchased online and the staff build my bike for me which is a good service and they also told me to bring it back after the first month for free service just to check over if anything listen up”
“Great range of products on good price. I asked a staff to help me find a bicycle for my size and he went above and beyond to show me all available products and also to find a product in other store.”
“The tyre I wanted wasn't in stock but was ordered, and I was advised when it was ready to be picked up from the store of my choice. The staff at the store were courteous.”
“The order takes a long time to arrive (over 7 days) after the order. Would be better if the online system can let me know if it is not available in stock!”
