“Due to restrictions, i wasnt allowed out of my hotel room in Melbourne. Called 99bikes and asked if they had the wahoo bolt v2 in stock and if it’s possible to have sameday delivery. The sales advisor who helped answer the call was very helpful and explained that its possible to have sameday delivery and guided me step by step. Awesome service. Thank you 99bikes ??”
“I have dealt with various people in the Castle Hill shop and have not been disappointed by the great service. There is a reason you don't do everything online!”
“I ordered a childs bike helmet. Received lots of communication re receiving the order, despatching it and having it delivered. Very efficient. Reasonable prices. Would go through them again. Thank you”
“From ordering the bike a couple of months ago, through to the pickup process and adjusting it to my needs, Ben was extremely helpful. Highly recommended!”
“Very smooth experience. The people at the shop are very open and friendly waiting to help people out. I would reccomend this store for anyone and everyone.”
“Ordered early evening online from a store that had stock, got a call the next morning to say that the bike was ready, quick and easy out the front distanced pickup. The same great service i have come to expect from 99 Bikes.”
“Greeted quickly even though the staff were busy. They had a good range of products. I got what I came for. Very friendly and attentive staff interactions. Quick processing sale.”
“I have made two queries at 99 Bikes Castle Hill in one week in which both instances were actioned within half an hour each. I would like to commend this store with the way they attend to their customer’s needs in a very timely manner, exceeding expected response time. A thumbs up to both Chris and Phillip in handling my queries leading to my recent purchase of a Wahoo Kickr Snap indoor trainer and a gift voucher as a 99 club member. I have also posted this exact comment on Google review.”
