“Very fast, online service, Ipswich shop flash response, phone call order ready for pickup. Very good advice on other matters on same call. True service from a true business. Thanks 99”
“Extremely nolagable and friendly service. Dealt with a gentleman by the name of Jayin @ the Brookvale store. The guy is an absolute legend! Pay rise his way for sure. Or get him in the big office!!!! Nothing was a drama and went above and beyond to help us??. Kind Regards Darbs”
“Wondered in to 99 Bikes looking for a Mountain Bike. Was Greeted by Jed and he Showed me a range of Nice Looking Bikes in my Price Range. I wanted better than a Big W Bike and after Testing out a Few found one I Liked as I Had not Rode a Bike in about Ten Years , so It was Tricky , I find at 99 Bikes they have a Great Selection of Bikes and Parts and I will go back for more. At every Point of my Visit I was Shown all I needed and had Explained How things Worked , Thanks Jed.”
“I was after a replacement tube top carry bag. They have 3 listed, and it took a while to find the correct one. Staff were very helpful in locating the correct replacement. Great thanks”
“I've been looking for a bike for months. A wonderful staff member from customer support helped advise me over the phone which bike would be the best fit for me. I really didn't want to buy a bike without seeing it or trying the fit but this lady was extremely knowledgeable. I ordered the bike she recommended and i absolutely love it. Over the duration of bike searching i spoke to the staff at Lidcombe, Carlton and Ryde. Every single staff member was AMAZING!!! Even the delivery guy was awesome. I ride my bike whenever i can, during lockdown it's the only thing keeping me sane. One of the best purchases I've ever made ?”
