“Een formidabel tuig om espresso te maken. Degelijk gebouwd, het is vrij zwaar en mooi om naar te kijken. Het heeft mij wel een vijftiental koffies gekost om de juiste afstelling te vinden maar sedertdien slagen ze altijd. Ik kreeg aanvankelijk op het einde grote, kwade bellen en de koffie was veel te bitter. Het duurde ook te lang, nl zes en halve minuut eer de koffie tevoorschijn kwam. Blijkbaar was mijn fout dat ik het op een te laag vuut zette (was: hoogste vuur op het kleinste pitje. Moest zijn: grootste vuur op middelgroot pitje). De koffie moet inderdaad voor espresso gemalen zijn, 't is te zeggen fijn. Ik heb de koffie ook wel eens té fijn gemalen, dan kreeg ik een paar centiliters olie. Soit: leuk ding waarmee ge goede espresso kunt maken en anders ook een beetje kunt experimenteren. Enige minpuntje: geen uitleg in het Nederlands of het Frans.”
““Review after a week of daily use” This is a niche product for coffee nerds like me, but it delivers more than good espresso. It gives you the same good espresso over and over, and therefore it is a great learning device for coffee aficionados. More precise and user-friendly than any non-PID espresso maker, it could become my one and only espresso artifact if I hadn’t concerns about its durability. Only time will tell. Two main cons are price and workflow. I chose the refurbished items for a little economy and no problem to date, but you are paying premium money for a premium product. As for the second inconvenient, you don’t buy this piece for caffeine partys: it’s your Espresso Satisfyer. For à deux use try this: make one cup, divide it in two ristrettos and enjoy 15 minutes of coffee conversation while you make the second one. Accessories needed: none, but the dosing ring and the IMS basket are nice improvements. Shipping was fast and easy. 9Barista Customer Service is outstanding. They understand their product and their clients, providing kind, informative and empathetic attention and after-sales care. Thanks to the crew! L”
“Makes espresso comparable to my Alexia Takes quite a bit longer to pull a shot, but also costs 1/3rd the price and is much easier to transport. Shipping to the west coast was fast and unproblematic”
“Great Machine, brews really good espresso! I couldnt be happier. I bought the refurbished version and it had minor scratches on the wooden handles, but works beautifully. The order process was fast and easy, didnt had to pay shipping or taxes and it arrived in germany within 6 days.”
“Fast shipping even to the US. Shots pull amazing, just need a good heat source and properly adjust your espresso grind for the right extraction time.”
“Slow service. No phone, just email. De-humanises the process and slows everything down. It feels like the processes they have set up are for the benefit of the company not the customer. Frustrating to deal with, like dealing with Virgin Media or a Train Company rather than a start up.”
“I have been using my 9Barista coffee machine for multiple years now and needed support for the first time and they were amazing. Great support with excellent guidance on how to solve my technical issue. Thank you very much!”
“I love the customer service at 9Barista. Their machine is awesome, every day a perfect coffee, who can want more. Ordering spare parts is easy and quick. Email response time with any questions I have had is also speedy and helpful. I have owed my 9Barista for nearly 3 years and each time I have had a question, someone from 9Barista has been ready with an answer.”
