Blacks Reviews

1.8 Rating 268 Reviews

19 %

of reviewers recommend Blacks

Company Reviews

Questions

Metrics

1.8

Based on 268 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 24%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Blacks deliver? How long does Blacks take to deliver? Does Blacks deliver on time? How is accuracy and good condition of items delivered by Blacks?

Returns

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Customer Service

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Email:

customercare@blacks.co.uk

How does Blacks deliver?

Helpful Report

(21 hours ago)

Blacks delivers items by Courier.

Helpful Report

(21 hours ago)

44.44%

Industry Average

“ I ordered an expensive tent (£1100) on the Monday for delivery from 3 to 5 days. ”

- Tom

“ I was advised to buy a size which was not available at the store and was asked to buy it from a kiosk and was assured that it will be delivered in two days ( it was a next day delivery). ”

- Ajay

Blacks Reviews

Delivery - Slow