Freemans Reviews

Name: Freemans
Address: Freemans PLC Amberley St, Sheffield
Rating: 1.66

1.7 Rating 62 Reviews

15 %

of reviewers recommend Freemans

1.7

Based on 62 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email

About Freemans:

Freemans brings you a full range of womenswear, clothing for men and children as well as all you need for the home, top brand electricals, garden items and gifts. One of the best known names in home shopping in the UK.

Phone:

0844 556 4444

Location:

Freemans PLC Amberley St
Sheffield
S9 2FS

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Freemans 4 star review on 15th December 2022

Kitten

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have received brochures today from Freemans and Bon prix they have duplicate clothes in both with freemans prices £12 to £15 more expensive than the same item in the bon prix catalogue. Very disappointed that you could charge people so differently I thought you were a better company than that.”

Helpful Report

Posted 4 years ago

“Paid for next day delivery . Was notified unable to deliver and would arrive 3 to 5 working days . The point of paying extra for ndd was that I won't be in . Can't contact Freeman's . Will update review if goods actually arrive .”

Helpful Report

Posted 4 years ago

“I will never use this company again. Was promised I would get my order by this Saturday at the latest but it never arrived. Dreadfully inefficient people,”

Helpful Report

Posted 4 years ago

“Returned items on 4th July via Hermes and still no refund! I just keep being told to wait by their awful customer service department!”

Helpful Report

Posted 4 years ago

“My grandmother has personal account with this company. She missed one payment due to her being in hospital and paid as soon as she was out. She made the payment missed and the one ahead. She has since made 3 more on time payments and they are sending her messages saying that her payment is due when she has already paid it, causing her to panic. She is now unable to place orders and the agent was extremely rude to her. Saying that if she had only missed one payment then it wouldn't be stopping her from making from purchases. Advised that this is exactly the case and was advise to "take responsibility" for what she has done. STAY CLEAR. won't freeze the interest so she can pay it off and close her account.”

Helpful Report

Posted 4 years ago

“I very very much would like to say I would not recommend this company at all, I placed an order only to find that the item was out of stock and paid for my goods and when I rang up the agent wasn’t helpful at all, this has happened a few times now and never get the goods that I pay for some of them on next day delivery and never get them & talking to customer service agents is like talking to a brick wall, one agent I spoke to say the company doesn’t treat staff right either they have to work 10 & 12 hour shifts and silly shifts that most of the agents are over tired, that’s no way to treat staff and to find that they deduct the staff wages if there more than 4 minutes to the loo it’s ridiculous, the staff are treated like slaves, a very very low company to work for never mind to shop with, this includes other catalogues that belongs to freemans eg, grattan, Witt international, swimwear365, Bon prix, curvissa, clearance365 & kaleidoscope. They don’t deserve business at all and deserve to go bust. I’m with JD Williams now who are a much better and the staff get treated better. I really really don’t recommend freemans whatsoever, please don’t shop with them”

Helpful Report

Posted 4 years ago

“Excellent choice free delivery very clear easy to use app always offers to use long term customer highly recommended”

Helpful Report

Posted 5 years ago

“Terrible service unfortunately. Ordered item to be delivered before Christmas. Items were not & never have been received, no contact made from their service about whereabouts, I had to chase. They will not provide me with a refund until their 'investigation into whats happened with the goods' has been concluded - neither are they able to provide me with a time scale. Surely this is breach of consumer right act! They point blank refuse to provide me with estimated dates of any refund.”

Helpful Report

Posted 5 years ago

Freemans is rated 1.7 based on 62 reviews