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Freemans Reviews

1.6 Rating 78 Reviews
12 %
of reviewers recommend Freemans
1.6
Based on 78 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Telephone, Email
Read Freemans Reviews

About Freemans:

Freemans brings you a full range of womenswear, clothing for men and children as well as all you need for the home, top brand electricals, garden items and gifts. One of the best known names in home shopping in the UK.

Phone:

0844 556 4444

Location:

Freemans PLC Amberley St
Sheffield
S9 2FS

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I very very much would like to say I would not recommend this company at all, I placed an order only to find that the item was out of stock and paid for my goods and when I rang up the agent wasn’t helpful at all, this has happened a few times now and never get the goods that I pay for some of them on next day delivery and never get them & talking to customer service agents is like talking to a brick wall, one agent I spoke to say the company doesn’t treat staff right either they have to work 10 & 12 hour shifts and silly shifts that most of the agents are over tired, that’s no way to treat staff and to find that they deduct the staff wages if there more than 4 minutes to the loo it’s ridiculous, the staff are treated like slaves, a very very low company to work for never mind to shop with, this includes other catalogues that belongs to freemans eg, grattan, Witt international, swimwear365, Bon prix, curvissa, clearance365 & kaleidoscope. They don’t deserve business at all and deserve to go bust. I’m with JD Williams now who are a much better and the staff get treated better. I really really don’t recommend freemans whatsoever, please don’t shop with them
Helpful Report
Posted 6 years ago
Excellent choice free delivery very clear easy to use app always offers to use long term customer highly recommended
Helpful Report
Posted 6 years ago
Terrible service unfortunately. Ordered item to be delivered before Christmas. Items were not & never have been received, no contact made from their service about whereabouts, I had to chase. They will not provide me with a refund until their 'investigation into whats happened with the goods' has been concluded - neither are they able to provide me with a time scale. Surely this is breach of consumer right act! They point blank refuse to provide me with estimated dates of any refund.
Helpful Report
Posted 6 years ago
Freemans is rated 1.6 based on 78 reviews