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Freemans Reviews

1.7 Rating 62 Reviews

15 %

of reviewers recommend Freemans

Company Reviews

1.7

Based on 62 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email

Read Freemans Reviews

About Freemans:

Freemans brings you a full range of womenswear, clothing for men and children as well as all you need for the home, top brand electricals, garden items and gifts. One of the best known names in home shopping in the UK.

Phone:

0844 556 4444

Location:

Freemans PLC Amberley St
Sheffield
S9 2FS

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Freemans 4 star review on 15th December 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased the NANCY SORRELL collection waterproof mascara in black. I am so impressed with this as it such good quality. I did one layer of mascara, left it for 30 seconds then applied the second layer. My eyelashes looked false. I will continue to buy this. Its so easy to remove and doesn't run. Love it. The delivery was so quick, arrived in 2 days.”

Posted 2 years ago

“Order a jumper dress delivery was very quick fit perfect I am 12 but you have to order size 14 beautiful dress thank guys!!!”

Posted 4 years ago

“Fast delivery... Items as described.. looking forward to purchasing more in the future”

Posted 5 years ago

“Easy to order- good value/ offers”

Posted 6 years ago

“Always deliver earlier than stated and goods are good quality.”

Posted 6 years ago

“Was extremely pleased with my purchased. The colours were as shown in the catalogue and the quality of the garments were of a high standard.”

Posted 6 years ago

“I purchased a lovely pair of Nike Air Max 90 trainers for my girlfriend and she loves them”

Posted 6 years ago

“I purchased a lovely pair of Nike Air Max 90 trainers for my girlfriend and she loves them”

Posted 6 years ago

“I’m so happy with this rug, the quality is brilliant for the price and the colours go well together. Delivery took a while,and on the app it doesn’t give you any information when it’s dispatched or on its way, it just states “ processing” ! then it arrived without any notification, so the app needs sorting out, but I love the rug.”

Freemans 4 star review on 15th December 2022

Posted 1 year ago

“ORDERED A SEWING MACHINE. GOT AN EMAIL TO SAY IT HAD BEEN DELIVERED WHEN IT HADN'T. IT ARRIVED 2 DAYS LATER IN A VERY BATTERED BOX ALTHOUGH THE ITEM ITSELF WAS OK.”

Posted 6 years ago

“Ordered 3 dresses that I liked the look of online.When they arrived two of them were awful quality,badly stitched & didnt fit well either. The third item wasn't the dress I'd ordered. It was a woolly jumper which I sent back with the dresses for a full refund .I was given a refund with no problems.”

Posted 1 year ago

“2 weeks for a order to b delivered”

Posted 2 years ago

“Delivery experience for the second time not good. Paid for next day but the items never come next day. So have to contact customer services to get confirmation on when I will actually receive them. There’s always a delay. By the way, still waiting! Not sure if I will be buying from them again. Other online companies far more reliable”

Posted 4 years ago

“A shambles Charge a person £12 on a late payment £5, balance owing just over £6”

Posted 4 years ago

“I received my order, when it came it was the wrong colour. I reordered my order only to stay in to wait for my parcel to be delivered for the second time. When it arrived it came the wrong colour yet again. I sent the first 1 back by evri shop, so when the second 1 came I sent it straight back with the courier. I've no acknowledgement if the first 1 has been received back yet either. Best part about it the colour they keep sending is not available to order. Not happy has I've waited in twice for the order only to be the wrong thing again.”

Posted 5 months ago

“Received the completely wrong order, I ordered a man’s hoody and a kids hoody came even though the invoice and my account says the men’s hoodie. I have been told a replacement is being sent I have asked for some sort of email or conformation of the right thing being sent but this is yet to happen. Shocking whoever packs the orders need to take more care.”

Posted 5 months ago

“My recent experience with Freeman.com has been nothing short of a nightmare. I ordered a high-value coffee machine with the expectation that it would be delivered within two days. However, the reality of the situation was a complete letdown. After waiting for three days, it became apparent that my order hadn't even been processed. Frustrated and disappointed, I decided to look elsewhere and found the same coffee machine available at a more affordable price. I promptly placed a new order and received it just two days later from a different vendor. At this point, I thought I could cancel my order with Freeman.com, which still hadn't seen any progress after three days. To my surprise, I was informed that the order had not been processed because they claimed not to have received payment. Ten days after the initial order was placed, I received the coffee machine. To add to the already frustrating situation, the payment had been taken from my account despite my cancellation request. Attempting to return the coffee machine has been an ordeal in itself. It has now been over three weeks, and Freeman.com seems incapable of processing the return. As a result, I'm left with no other option but to involve my credit card company to secure a refund. This experience is entirely unacceptable and has left me deeply dissatisfied with Freeman.com's services. My advice to anyone considering purchasing from them is twofold: Firstly, avoid buying from these people at all costs. Secondly, if, for some reason, you must order from them, use a credit card (not a debit card) to protect yourself, as their refund and return process is nothing short of a nightmare.”

Posted 6 months ago

“I have locked myself out my account. Trying to get someone to help has been hopeless. Lead a busy life they never call me at the time arrange there is no hope. This has been going on for 3weejs.”

Posted 9 months ago

“Your identity details are at risk here I needed to make a report to action fraud and is now in place an investigation. I received an overdue of payment by letter, i my name and on my home address, so somebody else opened an account in freemans with my details!! Never received an email from freemans, never bought anything from them, never opened an account, never made a payment transaction. How is that possible they have an account on my name? Who opened? Which terrible procedure they have in place to prevent identity theft, scams?? They must close immediately this account and cancel my details from them database. Date of experience: 21 April 2023”

Posted 11 months ago

“CHECK YOUR STOCK FREEMANS! Couldn't ask for a worse company to purchase from, 4 weeks have passed by, after ordering 3 cannisters for tea sugar and coffee was advised 3-5 days 3-5 days sailed by I was informed via email that their stockist was out of stock ( although showing was in stock ready for delivery!) And would be back in stock April 15th fast forward to April 19th still not delivery emailed yet again was told due back in stock May 15th now ! Ordered them else where and asked them to cancel and refund, a total joke of a company and would never ever use them again they dont even know what they have or don't have in stock and don't even know their months of the year! Jokers”

Posted 1 year ago

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Freemans is rated 1.7 based on 62 reviews