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HMV Reviews

2.9 Rating 96 Reviews

45 %

of reviewers recommend HMV

Company Reviews

Read HMV Reviews

About HMV:

HMV is the UK and Ireland’s leading entertainment brand, enabling comprehensive access to much of today’s popular culture through its chain of stores and online and digital sites as well as through its growing live venue, festivals, ticketing & promoting and artist management operations.
Established in 1921 through its landmark store in Oxford Street, and famous for its iconic ‘dog-and-gramophone’ trademark, 90-years-on entertainment brand HMV gets customers even closer to the artists and to the music, film and games they love whether in the home, on the move or via the ‘live’ experience. Unique in its ‘360-style’ offer, HMV enables choice through 250 stores offering a specialist selection of entertainment content and technology products; an online store at hmv.com and a download service at hmvdigital.com powered by 7digital (50% HMV owned).

Visit Website

Phone:

0845 603 8576

Email:

website.service@hmv.co.uk

Location:

hmv UK Ltd, Princess House 50 60 Eastcastle Street
London
W1W 8EA

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HMV 1 star review on 23rd August 2022

HMV 1 star review on 23rd August 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Sheffield branch has great customer service and the right products for the right price. Great to actually be able to speak to a human being”

Posted 2 years ago

“Visited the store in the Bull Ring, Birmingham on 5.12.19. Excellent service from Conor -C who pointed out that I was about to buy a Blue Ray version of what I was looking for instead of a DVD. he took the time to go and find this and was very pleasant and helpful.”

Posted 4 years ago

“Visited HMV Ocean Terminal today 31st March and wanted to leave feedback for the 2 amazing assistants. My 13yr old daughter is a huge bohemian rhapsody fan and went in to buy a poster, she spotted a stand for the movie at the back and plucked up the courage to ask about if she could buy it. The lovely guys allowed her to take it for nothing and I don't think they realised just how much they made her day! So happy!! Thanks again for this, it meant so much especially after she asked herself, that was a big deal for her x”

Posted 5 years ago

“Truro HMV in Cornwall is absolutely brilliant. The staff are always incredibly helpful and knowledgeable. If we can't find something we always ask and they are always happy to help. We use it all the time and we have two teenagers who would miss it if it were to close as they are in there all the time, it's one of the only reasons they go to town, to buy cd's, dvd's, vinyl and top-up cards. They are competitive on price and if they haven't got what you want they are happy to order it in. There's nothing nicer than having a proper mooch and buying something tangible. So much nicer than browsing online, there's so much you just don't see when buying online. We've always been impressed with our store in Truro so it gets a Big 5 stars from us.”

Posted 5 years ago

“Bournemouth hmv David was brilliant”

Posted 5 years ago

“HMV Poole is where i bought the brand new CD by Eve Graham, A Matter of Time. So pleased to see quite a few copies and front of shelf also. This is a fantastic cd and Eve has done an amazing job all 14 songs are really good some stand alone songs are "Slipping Away " "When It All Comes Down" " Catch The Wild Wind" and a super good fun song " I'm Turning Into My Mother ". Eves vocals are beautiful on all the tracks . This album is a kind of Country style mixed with ballads and song that really touch all emotions. Highly recommended. Well Done Eve a super job x”

Posted 5 years ago

“I visited HMV Bath today. The old movie section is down in the basement. The young chap was very helpful. There is a great classical movie selection, along with old Westerns and musicals. I am currently intoducing my children to Hitchcock.”

Posted 5 years ago

“I have used HMV on a few occasions now to purchase a few vinyl LP's they deliver for free and all purchases I have made so far have been well packaged and delivery has been prompt with no hassles”

Posted 5 years ago

“Very friendly lady on the till in the Basildon Eastgate branch, think her name was Millie/Maisie or something similar, apologies for not remembering this - she really deserves some praise and she was very sociable and engaged in conversation which is nice to have”

Posted 5 years ago

“Looks like new staff at the Birmingham bull ring store. Bright smiles, helpful mannerisms, I bought 5 films and will be back within 7 days to place a large order, I will be back as the aggressor,demanding 'have you got your membership card with you, you must bring it with you?' Type of telling you off,naughty child team have gone.”

Posted 5 years ago

“The service was fantastic and we are very happy with our purchase.”

Posted 6 years ago

“Always have great stock for my varied music taste! Plus rewards card is great for saving money”

Posted 6 years ago

“Im happy with the service that I got the other day she was nice and polite”

Posted 6 years ago

“Poor service in store and online. I will never shop here again”

Posted 6 years ago

“I visited the Cwmbran store with a Christmas shopping list, Tony served me and nothing was too much trouble he found everything I wanted in a couple of minutes, stress free shopping thank you Tony you were so helpful. Support your local HMV otherwise we will have nowhere to buy music and films.”

Posted 6 years ago

“last week I went into HMV Southport to purchase a turntable and speakers. The manager was very helpful throughout the purchase. The box was very heavy and I didn't think I would be able to carry it to my car so the manager went above and beyond his role and carried it to my car you couldn't get better service than that, I would like to thank him again and recommend people use this store.”

Posted 6 years ago

“Great customer service and range of products at the Wimbledon branch. Click and collect is very speedy and delivered as scheduled.”

Posted 6 years ago

“Frequent visitor to the Truro branch. Excellent lay out in the store. Great assistants. Fantastic offers every day. Go there, It is well worth a visit!”

Posted 6 years ago

“My go to place for exclusive steelbooks. Fantastic service A+++”

Posted 6 years ago

“Great selection of cds and dvds, great deals, even stock cds from lesser known artists.”

Posted 6 years ago

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HMV is rated 2.9 based on 96 reviews