“Excellent phone protection
I am really satisfied with the quality of this wallet case. What I like most is that I can take my smartphone and all the cards I use most often to the same place. Nothing to report.”
“An easy to navigate website with good product images and descriptions. Easily find any product within a huge range of goods. A simple checkout procedure with plenty of delivery options. Oh yes, and great prices too!”
“I am still waiting for replacement of item returned over 2 weeks ago order 13632845 my order was sent in on 8 of january when do you intend to complete order not very empressed by your service”
“Phone case turned up eventually, took around a week from placing my order didn't expect to receive it at all after reading some of the reviews !!!
Happy with the case looks original Samsung but obviously a company with issues !”
“My case arrived eventually, If you are in the UK be prepared for a looooong wait with no communication, turns out they are based in Denmark but still falsly advertise a 2 - 3 day delivery time. check other review sites and you will see the same reactions. steer clear.”
“What My Trendy Phone conveniently do not list on their product page is the fact that they ship products to you from other EU countries, meaning a longer delivery time than they advertise.
Delivery time for this particular case was advertised at 2-3 days (buying for a brand new phone and wanted it ASAP). Purchased it on Monday, didn't receive it until Tuesday the following week... where it turns out it came all the way from Denmark, rather than the UK as advertised.
Good prices, terrible business practices. Be more open about where you dispatch from, so that we can have a more realistic idea of how long it will take to arrive. In this instance, I would have spent the few quid extra on Amazon to get it delivered the next day, had I known.”
“DO NOT TOUCH WITH A BARGE POLE if you want your item quickly! The website says Royal Mail, but on checking via Live Chat it is in fact Royal Mail 2nd Class and even this is a lie and my glass screen protector arrives with a Denmark address via Prioritaire post, a full 10 days from the date of order. Despite being unreasonable to my suggestion of a solution, the Live Chat is a free and courteous service. IF YOU DO NOT MIND waiting for your item, I would recommend My Trendy Phone, at a pinch.”
“Bought the saii tempered glass screen protector for Samsung Galaxy S21 Ultra.
Spotted they both had marks where the protector changed for the fingerprint area of the glass.
Contacted customer support who told me immediately it was how I had applied the protector even though I hadn't even got to that stage, exchanged multiple emails with no progress despite sending photo evidence and I was only asking for a replacement.
Totally no customer service, you are left with defective product and no way of recompense.”
“We ordered and returned products over 3 weeks ago and when requesting an update on our refund, I was given no additional information and I was told to be patient.
This service is completely unhelpful as they offer no call support and the support provided over chat and email is utterly useless and rude.
I will not be using this service again and I would not recommend it.”
“Am cumpărat de la această firmă două display-uri de Google Pixel 7 Pro prima comandă a fost ok.
Ce am comandat aia am primit .
La a doua comandă surpriză în anunțul de pe site apare un display cu ramă și amprentă dar când am primit comanda am primit un display fără ramă și fără amprentă.
Am reclamat acest lucru și am solicitat reducerea valorii plătite având în considerare că mai aveam o comandă de ridicat de la ei .
Răspunsul lor a fost categoric , să returnez produsul deși eu l-am montat pe telefon și că eu nu am citit anunțul.
Verificați ce se specifică pe site referitor la descrierea din anunț .
Nu Recomand.”
“Unprofessional phone repair and warranty repair processing. Mytrendyphone invoices the customer for warranties and, in addition, for repairs. The repair already took 4 months. Customer service and repair analysis is amateurish. I stay away from these money makers. the pictures used to justify the guarantee that the repair is not reimbursed are unclear and the causal connection is unclear. There is no answer to what was repaired on the phone before it broke. The phone was repaired and it quickly failed again and the customer is not compensated for anything. it's either a lack of unimaginable professionalism or a money-making knack.”
“Ordered on 14th Dec as delivery was stated as 2/3 days meaning my item would arrive on time. By 18th Dec I still hadn’t had a dispatch email so contacted them & was informed my item was sent 15th & “if it hasn’t arrived today it will
be tomorrow” I then contacted on 20th as it still hadn’t arrived & they said my order was shipped on 19th & to wait. They originally told me it was shipped on 15th????
It’s now the 22nd Dec, still not arrived & customer service has just informed me it was sent 20th Dec they think, so that’s 3 different dispatch dates given & my item STILL isn’t here. Do not advertised 2/3 days delivery if it’s a lie. Complete shambles of a company as no one knows what’s going on & judging by other reviews I’m not the only one this has happened to.”
“Ordered a new display, before make an order asking them if its original. They say yes. I received Chinese, without fingerprint sensor, without frame( it was on the photo of order) and without camera frame. A lot Chinese letters on a flex cables.”
“niste escroci nenorociți sa de-a Dumnezeu să vă înmormântați tot neamul cu banii furați de la mine(280 lei) ,doamne ferește să cumpărați ceva de la astia ,POLITIA ce faceti cu infractorii ăștia?”
“I ordered a phone screen protector. I live in Ireland and thought this company was Irish because their website said their store is in Ireland.
I get a shipping confirmation email two days after ordering. Great. Then the next day I get another email saying that my screen protector wasn't shipped, and that I needed to re-confirm my address. I did that, then 5 more days later I get another email saying my order is shipped. This was now 8 after ordering. It took another 10 days to arrive by post.
Very deceptive company with slow and poor customer service. I would not recommend.”
“The goods I ordered never turned up, and I do suspect that they were never actually sent. I had to wait over two weeks before they would accept the goods had not been received, and I still have not had a refund. So I have sought a refund via my card company.”
“My trend phone ,uzasno iskustvo,narucen proizvod 29.12.22 ,01.02.23 na moje pitanje se tek oglasavaju da mi kazu da posle vise od mesec dana moje porudzbine nema iako je potvrdjena i dat rok od 20 dana. Bez pitanja da li mi odgovara dobijam odgovor da ce mi novac biti vracen u roku od 14 dana. Na moju molbu da mi novac vrate na drugi racun jer trenutno nemam pristup onom sa kog je placen dobijam odgovor da kontaktiram svoju banku...tako da sam posle toliko vremena ostala i bez porudzbine a i bez novca jer njih ne zanima nista. Telefon nemaju a konverzacija putem mail-a im je jednosmerna,pisu sta zele bez obzira na postavljeno pitanje.”
