RAC Reviews

1.4 Rating 3,128 Reviews

10 %

of reviewers recommend RAC

Company Reviews

Questions

Metrics

1.4

Based on 3,128 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Phone:

801 82 82 82

How quickly does RAC resolve customer queries?

Helpful Report

(1 month ago)

Greater than 38% of reviewers feedback is RAC resolves customer queries within an hour.

Helpful Report

(1 month ago)

73.78%

Industry Average

“ The mechanic came to my home to fix my car, after I explained what had happened, and had managed to get my car safely home, the mechanic who was named shaun dealt with the problem quickly and efficiently, explaining what he had done... many thanks to RAC, but a massive thank you to shaun awesome customer service 100%... 😀 ”

- Sarah O'Brien

“ Once again superb service. Wasn't too urgent but still quicker than expected. Sorted in situ' because mechanic had knowledge of what it could be...an obscure fuse had blown. Thanks. ”

- Dennis

“ Starter motor burn out, Wonderful service from Paul. ”

- Phil Gibson

RAC Reviews

Phone:

Customer Service - Good