“Worst Service Experience! 🚗
If a brand wants to succeed in the automobile market, after-sales service, service quality, spare-parts availability and parts cost are just as important as the product itself.
My experience with Renault service centres has been extremely disappointing. Despite being a Renault customer, the service experience has seriously affected my confidence in the brand.
I was even considering a Renault Hybrid, but given this experience, I have decided to cancel my hybrid pre-booking as well.
A great car needs a great ownership experience. Service is where customer trust is truly built.
#Renault #RenaultIndia #CustomerExperience #AfterSalesService #ServiceMatters #CustomerTrust”
“Don't opt for Renault Road side assistance. It disgusting and annoying. Took more than 2 hrs that too at the main city centre for the assistance to arrive. [Bangalore]”
“Very bad experience. No accountability. The indication for RR tyre pressure low Immediately after the next day my new car second service. Complaint is not addressed properly.
Not able to upload pics otherwise I would have shared the pics of seat cover and inside look after the service. When I informed them someone took the car and polished it and gave. All the dusts were there only. Pathetic experience Not sure how the serving is done. They think customer is a fool.”