“YOUR CARS ARE OF PATHETIC BUILD QUALITY!!
- CUSTOMER SATISFACTION - ZERO (0)
- FINANCIAL LOSS - VERY HIGH (I spent more than 1 Lakh in just 4.5 years for multiple manufacturing defects and huge wear and tear in just 4 years for which your representative claims about rough usage, but how can someone drive roughly in crowded cities!!)
- MENTAL STRESS - VERY HIGH (Need frequent repairs and so you are without your vehicle for multiple weeks)
- RISK - VERY HIGH (Failed multiple times on busy roads and also cross roads, putting my family at risk)
Marketing is a trap!! Real Customer Experience is "Very Poor"!!
Everyone - If you have Renault or planning to buy, then get ready for heavy expenses of its maintenance and repairs, considering their VERY VERY POOR BUILD and Zero Assurance for their product!!
This is all from my personal experience and I have been following with Renault through various sources, but never had a response from their Parent nor got satisfactory response from representatives!! So, finally here to help others!!”
“Verna Goa workshop is always cooperative and delivers vehicle on time. I can rely on the staff for genuine service. I would like to thank Mr.Vilobh Alve for supporting me through the process of Insurance Claim and ensured that I get my vehicle on time. Mr. Saesh also supports me in the vehicle normal servicing. I have always received a welcoming service from the workshop staff. Thankyou.”
“Was treated nicely and had quick advise about my car service and finished the service so quickly with superior technology. I like Renault. Recommended for soft process.”
“I am writing to express my strong dissatisfaction with the recent experience I had at the Renault Service Centre in Guwahati. I was asked to pay a fee for "clutch pumping/purging" during my vehicle's routine service. I believe this charge is unjustified and illegal.
A service center cannot demand fees for "class purging" as this is not a standard, legitimate service and such demands are likely illegal or unfair.”
“Subject: Excellent Service Experience – 5 Star Rating for Mr. Bharat Nishad
On 11/10/2025, I had my vehicle (Registration No. MP07CD4616) serviced at Auto King Combines Private Limited, SURVEY NO. 16/2, HALKA NO. 17, GRAM PIPLIYAKUMAR, DEWAS NAKA, 452010 (GSTIN: 23AAVCA8359A1ZJ). I am extremely pleased to share my experience and express my gratitude to the service team, especially Mr. Bharat Nishad.
My car is a 10-year-old Renault Duster, and over time, it had lost its smooth performance and original feel. However, Mr. Bharat Nishad handled the vehicle with great care, professionalism, and technical expertise. After the service, the car feels absolutely brand new again. The difference in performance, engine smoothness, and overall refinement is remarkable.
Mr. Bharat was polite, attentive, highly skilled, and dedicated to delivering quality work. His detailed inspection, transparent communication, and commitment to customer satisfaction truly impressed me.
I wholeheartedly give 5 stars to Mr. Bharat Nishad for his excellent service and recommend him to every customer seeking the best automotive care.
Thank you, Auto King Combines team, for a wonderful service experience.
Warm regards,
Anil Jethwani”
“Renault service charge is too high. Its too complicated so local mechanic can't do much. After 5 year uses , you will buy same new car with service cost incurred”
“Renault is the worst company to deal with. My car MH12RY0726 Duster has been lying with them for now 3 months with PPS Motors Wagholi, Pune. I don’t have a date of delivery yet. Despite numerous social media posts, emails, calls to them, all in vain and I haven’t been told as to when will I get my car. Sometimes they don’t have parts, and then later they figured out some more parts are required etc. They don’t even have customer empathy to respond. Whole organisation is useless in Customer service and handling. Never buy a Renault car”
“Few staff pays attention to customers time and need like workshop manager,CRM etc
Good behave of all staff and care for customers
No of mechanic should be increased
Feed back is strictly on behalf of myself and not to satisfy anybody.”
“Our staff name is karthik presana @erode branch..The way he handle with us nd the customer was tooo good... Iam so happy with renault...the loan process and overall process he explained was very good Iam so happy.. I wish him to grow in his carrer.”
“From Elaine Chisman .
ref Darlington Renault Dealership .
Thankyou especially to David Barber who gave an excellent professional service when I purchased my lovely new Clio .
Would definitely recommend to anyone looking to buy a new car . Definitely 5 stars .”
“Went into Joe Mallons Sallins Road , Naas and spoke to a man called Ben. I had lots of questions and he was so knowledgeable, helpful and patience with me. Anything he didn’t know, he found out for me. It was such a pleasure to deal with such a professional young man. Delighted with my car. Thank you.”
