“Renault chor company hai Don't buy Renault car.. india me sabse ghatiya company hai sales karne ke bad koe service nahi hai na Inka koe service center sunne wala hai inka kam sirf 1 hi hai car becho aur customer ko looto bas Maine extended warranty le rakhi hai and running cost Kam phir”
“Very disappointing. Spare parts are not available in Karnal workshop. My Lodgy is in workshop karnal from the last 15 days for want of one minor spare parts.”
“Very disappointing and misleading tactics from the mechanic shop. I came in for a regular service. During the onboarding, they sold me a maintenance package knowing the car was bought in France (from them) with French plates and registration; but made in Spain. They insisted I took the plan to take advantage of extra checks and proactive part replacements that were included in the maintenance plan. After the maintenance was done and parts replaced, they said the car was not eligible for the maintenance plan as it was a foreign vehicle and had to pay for everything without any discounts (over 1000EUR). After several disputes I agreed to pay and move on. However, this not a trusted team of Renault representatives.”
“Dear Sir, I am Chandrasekhar Majhi, I purchased a Renault TRIBER RXT Car from your Durgapur Renault showroom.Vehicle registration number is WB 42 AX0067. I am using the car since 2020. That way there was no problem, In the current situation I am forced to complain that Due to some mechanical issues in the car, I showed the car to the showroom servicing center on 10th October and got the car fixed and I have the bill for that work, After five days of getting the car fixed i.e. on 15th October, the mechanical fault again occurred and the engine started hitting.Somehow I took the car to the showroom servicing center and informed them about my problem And they assured me that the car will be fixed and delivered to me within two days. In this situation I took the car to the showroom, and after two days I got the news that my car was still not ready. I was told it would take one more day, It's been like this for seven days now and they still haven't fixed my car and when I try to contact them they refuse to contact me and tell me what the problem is with my car. Not wanting to tell me anything and the car hasn't had any work done yet. It's been seven days, If a showroom servicing center is run in this way, then you tell me what to do,Just wanted to let you know that if my car is not fixed in the next two to three days I will be forced to take more drastic measures.
Thanks & Regards”
“Within a month have to raised 2 complaint for paid accessories which was undelivered.....though I got the accessories after 1 month of struggle but what I was told I have not got the same ...pillow and cushion was included in the list but they have not provided and when asked they don't hv proper answer for the same”
“I was scammed over €999,000 by someone I met online on a fake investment project. I started searching for help legally to recover my money and I came across a lot of Testimonies about theresachinRecovery Experts. I contacted them providing the necessary information's and it took the experts about 72hours to locate and help recover my stolen funds. I am so relieved and the best part was, the scammer was located and arrested by local authorities in his region. I hope this help as many out there who are victims and have lost to these fake online investment scammers. I strongly recommend their professional services for assistance with swift and efficient recovery. They can be reached through the link below.
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“Renault India is selling faulty cars. Within 5 years clutch motors of kwid auto becomes faulty.
Despite of recalling or rectifying issue, a Renault is looting customers by charging huge amounts for their own faults.
Very poor experience and customer care.”
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I had Renault Kiger 2021model it's on 54000km and company service centre is telling to change clutch plates, and all accessories of car clutch plate with an estimate of 18000 rupees.....I really had a concern I had last month only done periodic service and changed new battery and paid 16000 rs ......I think than the make of the car is really bad....very bad quality
Aug 30, 2024, 2:04 PM
Hi Hardik,
We regret the inconvenience caused to you for the mentioned issue. We will surely look into this and will try our best to solve it on priority. We would like to connect with you in this regard request you to share your contact details.
👍
Aug 30, 2024, 2:12 PM
Hardik Shah -9879208356
Vadodara Gujarat
Aug 30, 2024, 2:13 PM
Hi Hardik,
Thanks for sharing your contact number. Your issue is being forwarded to the concerned team. Please allow us some time to look into this for you.
Aug 30, 2024, 2:27 PM
Hi Hardik,
We understand that our team got in touch with you and assisting you in this regard. Rest assured, our team will further contact you once they get an update. Thank you for your patience.
Sat 9:29 AM
Still issue not resolved
Wed 3:41 PM
i think renault is least concern about the customer”
“I took my car today for service, got there at 6:05 am and was no.1 and my car was the first to go in. So i requested to be dropped off at Kolonade Mall as i did not want to go far ,in my mind am thinking i will be done by 11/ 12 pm.
I waited,waited ,waited and eventually i decided to call the office around 13:45 to ask if they were done,I was transfered from pillar to post and was told the car will be ready in 20 minutes.
I called the second time requesting the driver to fetch me coz it did not make sense for me to wait so long. No one bothered to even call me to say the driver has arrived.
It really saddened me that when i got there my car was not even done, the one that hurt the most was that the guy who was no.7 on the qeue was done before me.
Last year I asked my daughter to take the same car for service,she received the same treatment,i still had to call your office as it was getting late and she was getting worried and no one was giving an update
The service we have received from you is the worst, no customer service at all.
The Net Promoter Score board displayed in your offices clearly means nothing.
I should have taken my car to Hatfield where the service is on point ,how i regret...
Really disappointed.”
“Don't opt for Renault Road side assistance. It disgusting and annoying. Took more than 2 hrs that too at the main city centre for the assistance to arrive. [Bangalore]”
“The most god-awful car company you will ever deal with. I begged my wife not to buy a Renault as of the previous experience I had with this depot. She pushed ahead and purchased a Zoe. I have to say, it's a great little car. However, the paint has come away on the front bumper. It started around the sensor and got worse, so I suspect water ingress there. They are refusing to fix due to a barely noticeable chip far from the paint defect. I have 3 independent paint shops confirm the issue was not caused by the tiny scratch. Renault say they only accept report from Renault themselves. How convenient. This is typical of this dealership trying to weasel out of repair work. If you read this review, then purchase from Renault then you only have yourself to blame.
I am now having the work carried out at my own cost. I will invoice them and take them to a small claims court if they do not pay.”
“I bought a Renault Captur and went in for a service and they replaced things that didn’t need to be replaced! They didn’t get back to go when you call. Expensive and they rip you off
All the people that write good reviews are either stupid or connected to the company. Take your car to a private mechanic.”
