“Third class car in triber heating problem tappid cover plastic ka hai
1 dum kuda gaddi hai kab chalte chalte heat ho jaye pata nahi aur heat hotey ho gadi ka tappid cover khatam ho jata hai jyada lambi chalane pe dar lagta hai
kisi aur company ki gadi app befikar
chala sakte ho renault ki gadi kuda hai
Meri do saal Mai hi kewal 20 hazar chalne pe hi bol gai mai 3 baar tappid cover badlwa chuka hu 3 rd class gadi hai dur rahiye isse app iski bajaye 1 alto bhi le logey na purani wo bhi best hai”
“Extremely Disappointing Experience with Renault – Renault Kiger (DL12CZ 6177)
My experience with Renault has been absolutely pathetic and frustrating from the day I purchased this car.
Since the very beginning, different warning lights have repeatedly appeared on the dashboard during ignition. I strongly suspect there is a major underlying engine-related or mechanical issue that has never been properly addressed.
Even more disappointing is the way the vehicle was sold to me. The dealer initially gave me a test drive of the top-end model, but later sold me a vehicle that appears to be two variants below, claiming that it was exactly the same. I feel completely misled and cheated as a customer.
What makes this situation even more concerning is my experience with the dealer and the company’s service centre. I have serious doubts about whether the dealer was aware of the vehicle’s problems before selling it to me. The repeated issues and lack of proper resolution have raised questions about the transparency and accountability of everyone involved.
Another disturbing point is that whenever I initially contacted the company with complaints, a different person’s name appeared as the registered owner. This raises further questions about the vehicle’s ownership records and the handling of my complaints.
I am extremely disappointed with Renault’s customer service, dealer transparency, and after-sales support. Nobody seems willing to take proper responsibility or provide a satisfactory resolution.
I regret my decision to purchase this Renault Kiger. I would strongly advise anyone considering buying a Renault vehicle to carefully verify everything before making a purchase.
Renault needs to take responsibility and provide a proper explanation and resolution for my vehicle (DL12CZ 6177).”
“2026 is perhaps the worst thing I have ever had to drive. Apart from the constant beeping, it’s like driving with Mrs Bucket, watch out!!! There is a pedestrian, will also stop van in tight streets when someone lets you through a gap as impending collision is reported. Give me strength. Oh I had to replace a tyre, every other bolt is lefty loosy, not the wheel caddy. Also you need to be a member of Mensa to put the jack back. Speaking of the jack, omg, the worst thing ev3”er, needs 300+ revolutions to maybe get near lifting the tyre
Why was this put on the market? Did anyone actually drive this on a busy street?”
“YOUR CARS ARE OF PATHETIC BUILD QUALITY!!
- CUSTOMER SATISFACTION - ZERO (0)
- FINANCIAL LOSS - VERY HIGH (I spent more than 1 Lakh in just 4.5 years for multiple manufacturing defects and huge wear and tear in just 4 years for which your representative claims about rough usage, but how can someone drive roughly in crowded cities!!)
- MENTAL STRESS - VERY HIGH (Need frequent repairs and so you are without your vehicle for multiple weeks)
- RISK - VERY HIGH (Failed multiple times on busy roads and also cross roads, putting my family at risk)
Marketing is a trap!! Real Customer Experience is "Very Poor"!!
Everyone - If you have Renault or planning to buy, then get ready for heavy expenses of its maintenance and repairs, considering their VERY VERY POOR BUILD and Zero Assurance for their product!!
This is all from my personal experience and I have been following with Renault through various sources, but never had a response from their Parent nor got satisfactory response from representatives!! So, finally here to help others!!”
“I am writing to express my strong dissatisfaction with the recent experience I had at the Renault Service Centre in Guwahati. I was asked to pay a fee for "clutch pumping/purging" during my vehicle's routine service. I believe this charge is unjustified and illegal.
A service center cannot demand fees for "class purging" as this is not a standard, legitimate service and such demands are likely illegal or unfair.”
“Renault is the worst company to deal with. My car MH12RY0726 Duster has been lying with them for now 3 months with PPS Motors Wagholi, Pune. I don’t have a date of delivery yet. Despite numerous social media posts, emails, calls to them, all in vain and I haven’t been told as to when will I get my car. Sometimes they don’t have parts, and then later they figured out some more parts are required etc. They don’t even have customer empathy to respond. Whole organisation is useless in Customer service and handling. Never buy a Renault car”
“Worst experience with renault customer service as well showroom service. Still my problem not yet resolved after an year of buying car. Please don't buy this car”
“**Complaint ID: 4-21972179**
Renault’s Faridabad center has delivered one of the worst customer experiences I’ve ever faced. In October, I approached the showroom to purchase a car, only to encounter dishonest practices, including constant price changes by their staff. When I escalated the issue to Renault’s customer service, I found their platform equally disorganized. Despite providing proof of recorded phone calls as requested, my complaint remains unresolved, with the representatives sending repetitive, unhelpful emails, merely stating they’ll "get back to me someday."
The Faridabad showroom can only be described as a “garbage center,” reflecting Renault’s disregard for its customers. Even when buyers show genuine interest, the staff displays little enthusiasm or professionalism. This lack of basic customer service highlights the poor training and management at this location.
I suggest Renault’s Faridabad center redesign its infrastructure to better represent its standards. A building modeled as a dustbin, with glass exteriors showcasing Renault cars inside, would perfectly symbolize the experience they offer. Renault cars may fill showrooms, but such service ensures they remain rare on the roads.
It’s disappointing that a global brand like Renault operates with such negligence. This experience is not just about a single complaint but highlights deeper issues within their customer service and showroom operations. Renault needs to urgently train its staff, improve its infrastructure, and prioritize customer satisfaction if it wishes to retain credibility. Until then, the Faridabad center remains a glaring example of how not to treat customers.”
“So sad to i bought renault car from belagavi show room including manager sales manager accessories team office staff no body is responding to me worst company”
“Dear Sir / Mam Namaste
I purchased Triber Rxt Car from Mobility for You Private Limited Mathura Road Delhi on 1st August 2024.
In which the deal was given to me by sales executive Rabia Khan and Ankit ji.
Rabia Khan and Ankit ji cheated me while on the deal date I was told that you will be given insurance from Renault's portal, but at the time of taking the car, instead of giving me insurance from Renault's portal, they got the insurance done from some outside broker, which policy was not generated on the day of taking the car, which they sent to me in soft copy through WhatsApp on 5 August 2024.
On 1 August 2024, at the time of taking the car, the outlet manager Anand Prakash ji told me that right now I am giving you another policy, when your second policy is generated, then I will cancel this policy, a copy of which I still have.
Suddenly, when I got my car registered, I scanned the QR code on the insurance, then I saw someone else's name and the changed number of someone else's car.
It was not Anand Prakash ji and Rabia Khan, but these people who cheated me that the paper of someone else's policy was edited and given to me. I am a resident of Uttarakhand, I got it from the showroom at night. I left at 8:00 and travelled the whole night to reach Uttarakhand. If I had met with an accident in the meantime, who would have been responsible for it?
Anand Prakash ji, Rabia Khan, these people have done the following frauds with me, for which I have proof, which I am attaching in this mail.
Fraud number 1 - My policy was not done through Renault's portal but through some broker.
Fraud number 2 - The value of the policy is written as 26500 in the invoice, whereas the value written in the policy given to me by the broker is 15467.
Fraud number 3 - The policy given to me by Anand Prakash ji while buying the car is an edited policy of someone else, which is clear from the tax code, a copy of which I am attaching in the mail.
Fraud number 4 - Now Anand ji is denying that he did not give me any policy while buying the car, which I can prove from the conversation Anand ji had with me that he gave me a fraudulent policy while buying the car.
Sir, I request you It is requested that you take cognizance of the above matter and take appropriate action, otherwise I will have to file a complaint in the Consumer Forum, the entire responsibility of which will be of Anand Prakash Rabia Khan ji”
“My Renault sport Cleo was great when I first got it. However the entertainment unit (which shows reverse sensor camera) broke a year ago and we have had nothing but poor service and help to fix it since. We’ve paid $850 for a new sd card, $500 for an sd card reader, $150 for sd card reader and despite it all being new and kept the product as Renault and not another brand it still doesn’t work. We have had email after email of excuses and extremely poor service from Renault in general. I have been without a reverse camera, gps, time, and entertainment (music) options for a year due to their atrocious post purchase service. We’ve paid have been at the point where we were going to just sell the car to get one that has these features working but I knew we would lose so much money on resale since these things are not working. Quite literally, Renault could not have done less to help us. I will never buy another Renault after this. The photo attached is what we have had to look at since nothing works.”
“Disappointing Experience with Renault KIGER - Avoid the Purchase!
I purchased a Renault KIGER in December 2022, and from the start, I faced multiple issues with the car. The first problem was with the speed, as the vehicle wouldn't go past 80 km/h. I immediately raised a complaint with the service center.
However, that wasn't the end of the issues. I started hearing a strange noise whenever I reversed the car, and despite taking the car in for service more than six times, the issue still persists. I am incredibly frustrated with the continuous need for repairs and the lack of resolution.
I would strongly advise against purchasing this car based on my experience. The repeated breakdowns and unresolved issues have been exhausting. Buyer beware!”
“Don't buy Renault vehicles...
Buy other companies vehicles...
When u buy the Renault vehicle .. you will definitely visit Every 6 month to their repair centre and they said .. sir abb yhee kharab ho gaya hai .. fir next 6 month baad kuch aur kharab hoo jaegaa.. then next one ... So if you think of buying Renault... Kindly put 10000 extra in your pocket every 6 months for its repair and 10 days per year for its repair....”
“Renault chor company hai Don't buy Renault car.. india me sabse ghatiya company hai sales karne ke bad koe service nahi hai na Inka koe service center sunne wala hai inka kam sirf 1 hi hai car becho aur customer ko looto bas Maine extended warranty le rakhi hai and running cost Kam phir”
“Very disappointing. Spare parts are not available in Karnal workshop. My Lodgy is in workshop karnal from the last 15 days for want of one minor spare parts.”
