“Sent iPhone in good condition after being quoted £129, got message saying condition only average which was nonesense and revised offer of £50, will never use again and advise others not to. Wish id read reviews before sending id sooner given it away”
“Offered me £151, once they received my phone which was still brand new in the box which still had all the protective plastic on it, they said had damaged screen and scratches! They offered me £70! They are returning the phone and am hoping it comes back brand new the same as it got sent to them. Will never use again”
“Scammy practices - stole £70 for damages when the phone was in *pristine* condition, posted it to them in the original packaging and padded envelope.
When I asked for an explanation they sent me pictures of a phone with chips and scratches on it and said they had to reduce the payment price due to damages.
I’m not sure why I should be charged for damages which took place due to their handling.
They know they can get away with it. Really disappointed. I definitely won’t be a repeat customer.”
“Absolutely rubbish. Sent my phone in good faith, a phone that was in good order, working, no damage on screen, in pretty good condition. Original offer £99. On receipt of my phone, they 'so called examined it' and said it was not working properly, that it was not in good condition, that it wasn't the model they'd thought, despite me sending all the correct model number and ime number etc, guess what they offered???? £0, nothing! Dreadful service! My phone is in perfect working order, good condition, what a scam!”
“I was told £130.00 for my iPhone 11. The phone has always been in a protective case with screen protector. They contacted me with a video apparently showing multiple scratches on the screen. This is a complete scam. They offered me £50 which I refused and the phone came back with scuff marks on the back (probably due to them putting on a sticker, then trying to erase the glue). DO NOT USE THIS COMPANY. Sell your phone privately.”
“I was offered £636 for my iPhone 15pro which following the website it was in good condition.
The phone was sent via Royal Mail special delivery at £10 cost to myself. On arrival, they said it’s not in the condition I stated and offered me £100 less for the phone. Whilst adding a video which even proved how good the phone was.
I went onto live chat. The advisor apparently went to their manager who approved a little extra as goodwill….
Disgusting company, I’m guessing they think you’ll just accept their offer because they have the phone.
I used Music Magpie for my last phone and although the initial offer was lower, they at least pay the agreed price.”
“Offered my partner £400 for a phone. Phone had no scratches as always had protector and case stated there was a fault which isn’t true. then only offered £120 and have to pay to get it sent back to you. Joke! Do not use”
“Do not use this company .. offer you a good price then straight away reduce it
My phone was immaculate always in a case and I had it tested 0 faults
Use someone else who won't rob you blind”
“Do not use these scammers , offered £151 for my iPhone 12 mini. It was in grade A condition no scratches or signs of ware they said different and offered £105. They offer a good price in hope that once they have your phone you will except their offer , don't bother with these scammers.”
“SCAM. Offer you a price you then send your phone & they offer less than a tenth for no justifiable reason, once I rejected they then wanted to negotiate. AVOD these operators & find a decent company!”
“My sister was quite honest with me, yet she kept much to herself. Because I'm a naturally curious person, I need to know why he altered his attitude so suddenly. I hired him for the project after reading an online review. He sent me the information after finishing it in less than a day. The fact that the sister I had been in love with and faithful to turned out to be unfaithful made it painful. Their ability to help so many people in such a short period of time while upholding their great reputation continues to amaze me. Excellent work. You can contact them at Treblesltd[dot]com; they are the best.”
“Although she kept more to herself, my wife was quite honest with me. I need to know why he changed his attitude so abruptly because I am a very curious person. After reading a review of him online, I hired him for the project. He completed it in less than a day and provided me the information. It was painful because the woman I had been faithful to and in love with turned out to be unfaithful. I continue to be astounded by their ability to assist so many people in such a short amount of time while maintaining their stellar reputation. Well done. They are the greatest; you may reach them at Treblesltd[dot]com.”
“Typical scam process by advertising the best prices and claiming through comparison sight that scratches etc will not devalue the handset on receipt. However on arrival they claimed although the handset was in full working order with no scratches on screen, the handset is worth nearly 50% less due to light scratches on corners etc. They make it convoluted to return the handset, and I accepted the new price for ease but on reflection I would have sold privately or through another provider. I really would not recommend. Scam artists. Look elsewhere.”
“This company are blatant scammers, they draw you in buy offering false high prices for you phone which they never intend to pay. I was told my nearly new phone would be worth more than 316.00 British pounds. They then offered 170.00 stating my phone which was in very good condition,, (no scratches, always in a case, never dropped), and that it was in average condition. Do not go anywhere near these con merchants.”
“Do not use, please read and do not fall for this scam.
I was offered £348 for my Iphone 14, which was as excellent condition. By the time the phone had reached them they offered consider less and after several complaints the final offer was £260.75.
1. A video was sent showing marks on the screen, this was surface and dust.
2. To have the phone returned i would have to pay the cost for additional insurance.
3. In one of the emails there was a blatant admission that they had no intention of paying the original a month quoted, quote -
“To make this process as convenient as possible, we’re offering an additional £10.75—covering our business costs for receiving, testing, and returning devices—on top of the original offer, bringing your revised offer to £260.75”
I am sure ‘We Buy Any Phone’ will respond to this with excuses but please do not fall for this scam, or the excuses. They will try and mitigate the disgusting business model by posting a link to the video, explaining the T&C, or insisting that I deal with the complaints department. Please read the other negative comments about fraud and other issues. The T&C is full of holes and it’s impossible to actually speak with anyone. We can’t all be wrong!
I am not making this up, do not trust or deal with this company.”
