“Lovely item but package had clearly been re-sealed with sellotape. I didn't know why - until I found the big scratch on the glossy top of unit. But as I'd already arranged for friends to come and assemble it (being a widow Me and my 12 year old struggle to do these things), I just thought "pot it, it'll have to do!" Everything else, delivery etc very efficient. But if you look like you have a re-sealed package, beware!”
“Friendly and on time but in a real rush . They were quite rough with my new very expensive matress and I was worried they'd break a spring. They didnt take off the packaging or offer to take it with them.”
“Reasonably urgent order for our elderly parents - Two beds should have come flat-packed in 6 boxes - only 5 arrived driver thought he had given it to another delivery - said he would go & get it & deliver later that day (he didn't) - headboard still missing & still haven't received it one week on”
“Half and hour after the stated delivery window, but it was evening so not a real problem. The delivery window was only identified mid-morning. team helpful and happy enough.”
“Driver arrived 10 mins after the 3 hour delivery time given. He was very helpful though and took the item through to the room requested. However he did leave the wrong part and luckily realised this and had to return to correct the order. All in all an average delivery”
