A-1 Truck Parts Reviews

Name: A-1 Truck Parts
Address: 3868 North Euclid Avenue, Bay City
Rating: 4.49

4.5 Rating 176 Reviews

88 %

of reviewers recommend A-1 Truck Parts

4.5

Based on 176 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About A-1 Truck Parts:

With 60+ years under our belts & over 110 lines of heavy duty and industrial products, it's safe to say we're the specialists with the PRODUCT KNOWEDGE, EXPERTISE, and PROGRAMS to provide A-1 Customer Service.

In 1997, Auto-Wares Group of Companies purchased the business. Auto-Wares is a full-service, full-product line supplier of automotive and heavy-duty aftermarket parts.

A-1 Truck is also a member of Heavy Duty America - Truck Pride (HDA) buying group that ensures competitive pricing and complete availability of hard to get industrial, heavy-duty truck parts, & equipment.

Visit Website

Email:

ericaf@autowares.com

Location:

3868 North Euclid Avenue
Bay City
48706

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The person on the phone was very rude to me”

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Posted 3 years ago

“Called the person pick up the phone , will not listen or talk just transfer with out asked. The other not pick up just voice mail. Called 3 x with 3 different day same results. Need better customer service. On line order payment not accepted and the chat i con keep blocking the box and able to continue.”

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Posted 3 years ago

“good service great price quick delivery. you guys had the hard to find part.”

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Posted 3 years ago

“Found what we need at a reasonable price, shipped quick, with no issues.”

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Posted 3 years ago

Hi Ryan! Thanks for sharing your experience with us! We're happy to receive this fantastic review from you!

Posted 3 years ago

“I'm glad to meet professional company, I received my part on time and is looking same as an picture. I have to install it and check how's it working.”

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Posted 3 years ago

Hi Valeriu! We're happy to meet customers like you as well! We hope the installation went well and everything is running up to par for you!

Posted 3 years ago

“Fast service lowest price I could find for a OEM part....Would use again...👍”

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Posted 3 years ago

“got it quick thank you”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Quick delivery, thanks.”

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Posted 3 years ago

“Easy order placement, parts arrived as scheduled. Great job A-1 Parts!”

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Posted 3 years ago

“Super fast shipping, excellent customer service, brand name products, all at H A L F the price of O'R retail store! Will order again anytime we need anything...which we will, eventually.”

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Posted 3 years ago

“Fast shipping times. Quick at responding to emails.”

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Posted 3 years ago

“You will be getting more of my business”

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Posted 3 years ago

So happy to hear that, Jerry! Thank you for taking the time to leave us this 5-star review!

Posted 3 years ago

“awsome service”

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Posted 3 years ago

Thanks for the 5-star review!

Posted 3 years ago

“Right parts shipped fast. Very happy.”

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Posted 3 years ago

We're very happy you're happy! Happy to service customers like you, Jason. Thanks for the review!

Posted 3 years ago

“Easy website to navigate, fair prices, fast shipping. Buy with confidence.”

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Posted 3 years ago

Hi Ted! We strive for everything you just mentioned! We appreciate you taking the time to leave your feedback! Thank you!

Posted 3 years ago

“Good price easy to use”

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Posted 3 years ago

Thank you for taking the time to leave a review, Darryl.

Posted 3 years ago

“Easy to purchase”

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Posted 3 years ago

Thank you for leaving your feedback, Winston!

Posted 3 years ago

“Fast shipping”

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Posted 3 years ago

Thank you for the review, Van!

Posted 3 years ago

“No one picks up the phone. if you do get luck and speak to someone the guy is insanely rude. didnt want to honor the online price. no one answers email. Wonder if the owner realizes hes loosing money”

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Posted 3 years ago

Hi there! We apologize that you had issues with the phone service. The store has a different pricing structure than the website! I do see that you did make a purchase, and we hope you are satisfied with your items!

Posted 3 years ago

A-1 Truck Parts is rated 4.5 based on 176 reviews