A-1 Truck Parts Reviews

Name: A-1 Truck Parts
Address: 3868 North Euclid Avenue, Bay City
Rating: 4.49

4.5 Rating 176 Reviews

88 %

of reviewers recommend A-1 Truck Parts

4.5

Based on 176 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About A-1 Truck Parts:

With 60+ years under our belts & over 110 lines of heavy duty and industrial products, it's safe to say we're the specialists with the PRODUCT KNOWEDGE, EXPERTISE, and PROGRAMS to provide A-1 Customer Service.

In 1997, Auto-Wares Group of Companies purchased the business. Auto-Wares is a full-service, full-product line supplier of automotive and heavy-duty aftermarket parts.

A-1 Truck is also a member of Heavy Duty America - Truck Pride (HDA) buying group that ensures competitive pricing and complete availability of hard to get industrial, heavy-duty truck parts, & equipment.

Visit Website

Email:

ericaf@autowares.com

Location:

3868 North Euclid Avenue
Bay City
48706

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast shipping and great price with shipping. Would use again”

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Posted 3 years ago

Thank you for leaving us this review, John!

Posted 3 years ago

“Just the part I needed, was not sure they were still available for my 1979 international truck. Shipped fast and was an exact fit.”

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Posted 3 years ago

Thank you for sharing your experience with A-1 Truck Parts! We strive to have those hard to find parts and are happy we had exactly what you were looking for! Have a great rest of your day!

Posted 3 years ago

“I was told I needed brake lines that wasn’t needed because they came on assembly already. I was not given instructions or form on returning cores and my calls and emails have went unanswered.I shipped cores back and haven’t been refunded? I would never buy from this comps again! Buyer beware!”

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Posted 3 years ago

Hi Jonathon, Thank you for bringing this to our attention. I'd be happy to look into this further for you, however, I'm not seeing your name or email address under a web order number. Please contact a1truckparts2020@gmail.com and I will be able to pass your message on to someone who would be able to assist you.

Posted 3 years ago

“Have not received parts yet”

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Posted 3 years ago

“Amazing service. Easy ordering, fast shipping!”

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Posted 3 years ago

Thanks for leaving this great review, Lyle!

Posted 3 years ago

“The site said something like $100.00 orders no shipping charge, mine was way over $100.00, they still charged shipping. No one to talk to there. So, I will be reserved about buying from you again. My parts have not arrived yet either.”

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Posted 3 years ago

Hi Jerry! We're sorry you were having issues getting Free Shipping applied to your order. You have to put the code FREESHIP into the coupon box while checking out for the Free Shipping to be applied to your order. I'd be happy to refund the shipping for you this time, but if you decide to purchase again I'd be more than happy to show you where that coupon box is! You can also reach us anytime by using the chat feature on our site, the contact form on our site, or by emailing a1truckparts2020@gmail.com. Have a great day!

Posted 3 years ago

“Very friendly staff & Excellent customer service!”

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Posted 3 years ago

Thanks for sharing this awesome feedback!!

Posted 3 years ago

“No way to cancel order, minute after I used my credit card. I tried to contact. Email respond from you said 24 hours wait. WOW I feel rip off.”

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Posted 3 years ago

“Super easy transaction, awesome customer service”

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Posted 3 years ago

“Good”

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Posted 3 years ago

“on time delivery,,,5* truckers need you tnx”

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Posted 3 years ago

Thank you for the 5 star review!

Posted 3 years ago

“Great prices and fast shipping.”

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Posted 3 years ago

Hi John! Thank you for taking the time to leave us 5-star review!

Posted 3 years ago

“I’m happy so far. Plan to make further purchases. Thanks”

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Posted 3 years ago

Hi Terry! We're so happy to hear that you're happy! Thank you for leaving this awesome review!

Posted 3 years ago

“You folks did an excellent job. Primarily because of your willingness to communicate productively.Some places are’nt so patient with folks that are lacking skills with smart phones and computers but you folks were great. Thanks, we’ll appreciated. Joel”

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Posted 3 years ago

Hi Joel! It's been our pleasure to work with you! We're glad you found the texting feature helpful on our website! Thank you for taking the time to leave a review about your experience.

Posted 3 years ago

“Very easy to get the order placed. I just typed in my description of what I needed and finally the part popped up. Took only a few minutes to pay for the item and then the notice of it shipping showed up the next day.”

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Posted 3 years ago

Hi there! Thank you for taking the time to share your experience! We're happy you were able to find what you're looking for !

Posted 3 years ago

“Easy online order”

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Posted 3 years ago

Thank you for the 5 star review!

Posted 3 years ago

“Correct parts were delivered in a very prompt manner. Job well done, Jerry”

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Posted 3 years ago

Thanks Jerry! We're happy to hear you're happy with our service!

Posted 3 years ago

“Quick and simple”

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Posted 3 years ago

Thank you for the review, Chester!

Posted 3 years ago

“The order was filled and shipped the same day. A1 had what i was looking for and so much more. Planning another purchase very soon.”

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Posted 3 years ago

Hello & thank you for your review! We're happy you are so satisfied with your purchase from A-1 Truck Parts! We look forward to assisting you again!

Posted 3 years ago

“Excited they had the part I needed and readily shipped. I even called local Ventura store and “Karen” was so pleasant and courteous. Thank you A-1 Truck Parts in MI, CA and everywhere via phone and email. Shelly M.”

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Posted 3 years ago

Hi Shelly! Thank you for taking the time to leave this awesome review! We're so happy to hear you had such a good experience and we'll be here any time you need us!

Posted 3 years ago

A-1 Truck Parts is rated 4.5 based on 176 reviews