AbeBooks Reviews

Name: AbeBooks
Rating: 2.36

2.4 Rating 115 Reviews

33 %

of reviewers recommend AbeBooks

Company Reviews

Questions

Metrics

2.4

Based on 115 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 25%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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AbeBooks 1 star review on 6th March 2024

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, always reliable for descriptions and efficient. Purchasing always made so easy.”

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Posted 6 years ago

“Books are well wrapped, sent on time and communication with the vendor is always simple. Great service, thank you.”

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Posted 6 years ago

“Have been obtaining second hand paperbacks from this website for several years. It's cheaper than buying new - even from the supermarket - and up to date titles appear on their lists quite soon after publication when people have read them. Almost all sellers on the website fill their orders promptly and it is great for someone who uses a computer and has difficulty in accessing a library.”

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Posted 6 years ago

“Very good value, even after international shipping rates. Item was suitable packaged and arrived in mint condition.”

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Posted 6 years ago

“Really good used books! Never had a problem with them!”

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Posted 6 years ago

“Great choice, reliable deliveries, my go to place for second hand books.”

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Posted 6 years ago

“A comprehensive list of secondhand book sellers that is easy to search for books that I am interested in with a better than average search facility. The prices are exceptional and often include P&P. Very much a fan.”

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Posted 6 years ago

“Wide range of books from hundreds of book sellers results in a good opportunity to purchase books at a competitive price.”

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Posted 6 years ago

“Always deliver as promised from lots of different suppliers”

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Posted 6 years ago

“Always deliver as promised from lots of different suppliers”

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Posted 6 years ago

“Easy access and prompt delivery”

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Posted 6 years ago

“The book arrived quickly and was exactly as described.”

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Posted 6 years ago

“HAD WHAT I WANTED AT A VERY GOOD PRICE”

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Posted 6 years ago

“Massive range of books available, old, new, past editions, present editions, new and used. Prices are easy to see and delivery has always been quick with no trouble.”

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Posted 6 years ago

“I actually quite liked AbeBooks. The book took 1-2 weeks longer than it was scheduled to arrive, but it arrived in really good condition and new just like the listing stated. The seller was called "Majestic Books", and they communicated with me well, when I asked them for the tracking details.”

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Posted 4 years ago

“Very reliable service and quick to rectify when things do not go according to plan.”

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Posted 6 years ago

“Good selection of books but sometimes I had to buy for postage and I didn't get the book I wanted; unlike Wordery”

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Posted 6 years ago

“Good value for money”

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Posted 6 years ago

“I was happy with my orders from two of the three book companies from which I ordered. They were stated new and appeared so. These two companies are "GF BOOKS, INC. & "BOOK SHOP 4 U" I would give them 5 stars. However, the third book from "BOOK OUTLET" in Canada, left a lot to be desired. There was a small marking on the inside page, and then there was blank paper scraps taped to the front and back covers which is impossible to remove without damage. Very disappointed. I will not be ordering from this company again. While it was stated the book was "new," it obviously is not. So, if you're looking for a new book from this company look out! If I had wanted a "used" book I could have ordered elsewhere for less.”

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Posted 9 months ago

“As long as you don't mind used books, AbeBooks is a good choice. The issue comes along when a book is advertised as "new", but you receive a used book. Some book sellers will put the books on the wrapper as if new, but the spine is damaged, a page may be torn slightly, or May even a food crumb or stain on it... then you have to pay to have it returned...Also, many of the book sellers and addresses are not what is on the package so if you buy more than one of the same book, you may not know which book came from which seller. Also, they say they have "only 1 copy" but some how can get other copies when asked.”

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Posted 1 year ago

AbeBooks is rated 2.4 based on 115 reviews