Aberdeen International Airport Reviews

Name: Aberdeen International Airport
Rating: 4.17

4.2 Rating 2,954 Reviews

79 %

of reviewers recommend Aberdeen International Airport

4.2

Based on 2,954 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

+44 (0)844 481 6666

Location:

Dyce, Aberdeen AB21 7DU

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Aberdeen International Airport 1 star review on 27th May 2025

Christabelle

Aberdeen International Airport 1 star review on 13th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used this for many years and find it very good but I have noticed that the frequency of the buses is not good over the last year”

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Posted 10 years ago

“Very convenient although exit process could be simpler - keypad to enter pre-pay code at gate would be more efficient and not hold up traffic.”

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Posted 10 years ago

“The online booking process was rather odd. I was only able to prebook if I took a full 24 hours which seemed rather odd for a short stay car park. Consequently I ended up spending £5 more than I needed to in order to prebook.”

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Posted 10 years ago

“Great place to start off your holiday. Comfy seats in relaxed surroundings.”

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Posted 10 years ago

“Bus service very good.”

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Posted 10 years ago

“Great easy parking and close to airport itself. But too expensive at £30 for just two days!!!!”

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Posted 10 years ago

“Great being located straight across from the airport”

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Posted 10 years ago

“Handy to get to,reasonably priced,safe place to leave car,& transfer bus driver's polite & helpful.”

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Posted 10 years ago

“Parking was fine but had to wait 12 mins for transfer bus on return instead of the advertised 5 mins”

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Posted 10 years ago

“Only one small issue. Previous use of the system - on entering at the barrier the ticket dispensing unit displayed a "Welcome Mr Fraser" on the screen. My latest visit did not do so which made me think my reservation had not been recorded. All was however in order when leaving on my return from my trip.”

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Posted 10 years ago

“Easy access, clearly marked and more space than normal in the parking bays. Less crowded too. Expensive but a good choice if you have a need for quick access to the terminal, also slightly quicker through Security.”

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Posted 10 years ago

“For weeks now one side of the disabled parking has been coned off with no visible works taking place. I'm at the airport every Tuesday morning and yet to see anything happening. Due to the available disabled spaces being taken I had to go to the enquiries desk to enquire where to park as there was no clear indication of alternative parking for disabled drivers. I was told to move a cone and park. What exactly is going on here?”

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Posted 10 years ago

Dear Mrs McCombie Apologies for any inconvenience caused. The disabled spaces have been closed off in the Short Stay car park since 9th September to enable periodic maintenance of the advertising hoarding. The work was scheduled to commence this week but due to weather, the work will be starting next week. We aim to have these spaces re-opened to the public as soon as possible but for Health & Safety reasons they have to be closed to allow the work to happen. Currently we are upgrading any disabled space users to the Priority car park, once you are ready to leave please stop at customer services and you will be charged normal Short Stay car park rates. Our staff would be happy to assist on any future visits if you have issues.

Posted 10 years ago

“It was great to park so close to the airport without having to get a bus. In the past we have had problems with the prepaid ticket not recognised and barriers not opening but this time the pre paid ticket worked allowing us to leave without a hitch.”

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Posted 10 years ago

“Great location but quite difficult to get into as clearly an after thought to the airport terminal. Too many twists and turns to be "very good" I worked at Gatwick Airport for 17 years so know it can be well done with effective signposting, colour coding and branding. However the ANPR or the exit by ticket was good. Now I have sussed the complicated entry system I would use again.”

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Posted 10 years ago

“Wider spaces are required for some vehicles Overall - good service and efficient”

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Posted 10 years ago

“Was very easy to use, bus driver helpful. Uneasy as no-one there to verify online booking, and expressed concern to driver on our way home, but he reassured me that if there was a problem and I had my printed booking sheet he would sort everything out for me. Everything was ok, so next time I use I will be more confident.”

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Posted 10 years ago

“Booked in advance - meant no hold-ups as straight into parking (under cover too!) and into terminal. Also didn't have to queue to pay on way home. Full marks for these parts. However, on reaching exit barrierhad problem as would not let me out. Car next to me (also pre-paid ticket) had same problem. Cars backing up behind us. Attendant did come and sort out eventually but no response on intercom is frustrating as only seemed to be able to answer one query at a time.”

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Posted 10 years ago

“Simple and straight forward process and good value for money,cheaper and quicker than waiting for a taxi at Aberdeen airport,would use again.”

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Posted 11 years ago

“Good value with undercover parking close to the terminal”

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Posted 11 years ago

“good deal on price and close to the terminal. Just what I wanted.”

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Posted 11 years ago

Aberdeen International Airport is rated 4.2 based on 2,954 reviews