academy class Reviews

Name: academy class
Rating: 4.65

4.7 Rating 310 Reviews

92 %

of reviewers recommend academy class

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4.7

Based on 310 reviews


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academy class 5 star review on 31st May 2017

Lewis

academy class 5 star review on 24th October 2016

David

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The course was enjoyable but that's probably the only positive. The course sold says at the end you will get to do a test and gain a certificate. We never heard back on our test and never got a certificate. I have never received such bad customer service. Months of emailing and being ignored and promting them for a response. Eventually their response was "it's not their fault the test was lost in the post". They offered me a re-sit of the exam (3months after the course - which is ridiculous), I declined so they then they offered me to re-do the course and exam. I'm now about to give birth so declined again and asked for a refund so I can do the course at a time that more convenient for me with a training company I have some faith in. Their response was "why do you think you are entitled to a refund? You wasn't sold anything, you chose the course". So I'm now being ignored again which is what they are best at doing. I would recommend everyone to find a course elsewhere.”

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Posted 4 years ago

“I started my zero to hero 3D S Max course and the first 3 days went well. The instructor was brilliant and thoroughly knew his stuff. However we were told during the week he was unable to be in on Friday and that we were not getting a cover. So 5 days was crammed into 3.5 day. Thursday was a half day as we had questions at the end and info about the test we were going to take on Friday. Safe to say myself and class mates were grossly under prepared. We were also told that the test would be 2 hours and for the rest of the day to “refer to pdf books if we get stuck”. Beyond unhelpful. Once Friday came we started our test only to find that we had one chance and that the system Autodesk and AC class used did not work well together and therefore had soooo many problems! One of the admin guys came down to help and he said that “the pass rate was very low as the system is confusing and unreliable”. Great!! Turns out we had 75 mins for the test. I couldn’t get past question 2 before my computer stopped working. So that was me done. My other 2 class mates couldn’t answer majority of the questions as we didn’t cover them and has major glitches on their test which brought them to the end of their time limit and weren’t able to finish the test. Therefore failed. To sum up not only did we lose an entire day of tutoring that we were meant to have but also were unable and in equipped to take the test. I did not come out with what I expected to have learn in the course which was the most upsetting part. Especially when you ask numerous times. This is a lot of money for someone who is paying them selves. I have taken it further and 3 weeks later I am still waiting. Hugely disappointing after such a great start. I would like to be clear that despite my very bad experience towards the end. This has nothing to do with our teacher as he was very good and this was out of his control.”

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Posted 5 years ago

“There is no material to look/refer to, all is hands on, no time to write down, trainer explained only once and moved on. Need to keep asking. No explanation how he will conduct the training. Had it been a book or hand out, even when the trainer only showed it once, we would be able to do the exercise after watching how it was done. Now we had to quickly watch, write and do exercise on the computer at the same time which is impossible. Trainer was economical with sharing knowledge. Joined the 5 days course, I only bring back probably 10%.”

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Posted 6 years ago

“Although I was aware of the fact that it was online only a few days before the actual course. I believe that the tutors should be more obliged to do the course and be there as having someone doing it over speakers causes communication problems and it affected the course by slowing it down.”

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Posted 6 years ago

“The trainer was moving tok fast, the laptops were slow and the traininer did not respond to an urgent email I sent him regarding my files, although he said he can be contacted via email. It has now been 5 days and I have yet to recieve a response, and I am sure the files I created would have been deleted by now.”

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Posted 6 years ago

“The course itself is adequate with regards to the content. However, I have been enrolled on 3 courses so far and each time the course has been cancelled and pushed back to a later date or I've been offered "bespoke online training". All I can say is, if I wanted to have an online course then I would enroll on one of the many others you can find online for half the price. I have spoken to several people who have been on courses with Academy class and they have all been told 1 week before the course that it was cancelled and that according to them it regularly happens with this company. This is not ideal in the slightest, especially when the training is required for work related reasons. I am due to attend two courses in December. It will be interesting to see what happens with theses courses.”

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Posted 7 years ago

academy class is rated 4.7 based on 310 reviews