Sorry to hear of this delay! We have emailed you about this delay, so please keep an eye out in your mail (spam/junk too as our mail sometimes winds up there) and we'll get to the bottom of this problem ASAP. Cheers.
“Pretty average quality items received. Items were bought on sale so not too fussed, would not have been worth full price though.
Delivery info stated overnight express, which would have meant a Thursday evening delivery. Items didn't arrive until Monday though.
Not great, not terrible. Okay service and laybuy is a bonus.”
Posted 6 months ago
Sorry to hear about the issues experienced with your order. We have emailed you in regards to the problems you've mentioned so hold tight and expect some correspondence soon (make sure to check spam/junk as well). Thanks.
Hi there Susan, we're so sorry to hear about this negative experience! We have contacted you in regards to this product issue through email (make sure to check spam/junk) so hold tight and we'll sort out this issue as quick as we possibly can. Thank you.
“The merchandise appears to be quality but the customer service and availability to interact with their customers is very poor”
Posted 9 months ago
Hi there Greg. Apologies on the customer service front, we are located in Wellington, New Zealand, so due to timezone constraints it is sometimes tough for efficient communications between the two countries. We hope you shop with us in the future and if you do have any questions please don't hesitate to contact us and we'll strive to get in contact ASAP. Thank you.