adulttoymegastore.com Reviews

Name: adulttoymegastore.com
Rating: 4.47

4.5 Rating 731 Reviews

87 %

of reviewers recommend adulttoymegastore.com

Company Reviews

Metrics

4.5

Based on 731 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Email:

jason@wholesalesolutions

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adulttoymegastore.com 5 star review on 13th August 2021

Anonymous

adulttoymegastore.com 5 star review on 15th September 2020

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still haven’t received my package it’s been almost a month it’s ridiculous”

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Posted 1 month ago

“I placed my order on February 29th and I have yet to receive anything. Today is March 17th. I’ll come back if my order ever arrives.”

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Posted 1 month ago

Hey Latashia, thanks so much for your review! We can see from your tracking that your order arrived a couple of days after you submitted this! So sorry about the delay in getting this to you, looks like our courier partner had been experiencing significant delays nationwide. We'd love to know your thoughts now 🤗

Posted 2 weeks ago

“I have yet to receive my package it’s been over 2 weeks”

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Posted 1 month ago

Hi there, thanks so much for your review regarding your recent order with ATMS! We can see that you have been in contact with our friendly customer care team, and together you have a courier investigation around the delays USPS are experiencing around the country. We'll continue monitoring your tracking to make sure your order gets to you ASAP! 😊

Posted 2 weeks ago

“Haven't received my order yet”

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Posted 3 months ago

Oh no - we're so sorry to hear this! It doesn't look like you've reached out to us via email, so we will message you now regarding your order so that we can resolve this for you ☺️

Posted 2 months ago

“It has been many weeks since we placed our order. We even paid an extra $10 to move us to the head of the line. I would recommend looking at a different site.”

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Posted 4 months ago

Hi there, thanks so much for your review! We're so sorry to hear your order was delayed in getting to you, our courier partner has advised they were and still currently are experiencing delays in processing international parcels into the local postal network. We can see that this has recently been delivered - yay! We hope you enjoy your purchase, and please get in contact with us if you run into any more trouble. 😊

Posted 4 months ago

“I HAVE NEVER RECIEVED MY PACKAGE”

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Posted 4 months ago

Hi Mary, thanks for reaching out to us via your review! I can see that we were in contact regarding your order on the 27th of November. We are reaching out again via email to help look into this further for you 😊

Posted 4 months ago

“It did not come as described”

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Posted 5 months ago

Hi there, thank you for letting us know your product wasn't as described on our website! So sorry about this - we are reaching out now to look into resolution options with you.

Posted 5 months ago

“Be careful what you order. They would not accept my return of an unopened package that I changed my mind after I ordered.”

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Posted 5 months ago

Hi there, thanks for taking the time to leave us a review! Your feedback is much appreciated 😊 As advised in our return policy online, we are unable to accept and returns or exchanges due to the intimate nature of the products we sell. Our team at ATMS are more than happy to help talk through products and give recommendations to help give you peace of mind when selecting products for purchase 😊

Posted 5 months ago

“I made this purchase on August 2, as of today August 19, I have yet to receive it.”

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Posted 8 months ago

Thank you for your review! We apologise for the delays due to the couriers! I can see this was scanned as delivered on the 21st, please reach out to us if you have not received this :)

Posted 7 months ago

“Made a purchase over two weeks ago and still haven’t received it👎”

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Posted 8 months ago

Thank you for your review! We apologise for the delays and I can se are currently investigating this and will contact you as soon as we have an update :)

Posted 7 months ago

“Not very content as a first time purchaser. My tracking order number is LX044033308NZ, i order MAY30th,2023 till this day my package has not been delivered . Truly needed for a Event i have May19th . May i please get any updates? Truly is taking quite long & i fear it wont be here on time .”

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Posted 11 months ago

HI There, Thank you for your review, I can see we have communicated and rectified this for you :)

Posted 10 months ago

“Never received my order Order Number: 1259082”

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Posted 11 months ago

Hi There! Thank you for your review, I can see you have not reached out to us about this so I have emailed you so we can help rectify this issue!

Posted 10 months ago

“Never again”

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Posted 11 months ago

Hi there, thanks for your order and your feedback! I have checked your order and can see you paid for 8-10 day economy shipping, and your order arrived one day late - sorry about that! Our economy shipping channel is new and we are currently working with our courier partner to ensure our orders are arriving within the promised timeframe. We appreciate your patience while we continue to work on improving our services :) for any future purchases we also offer express 2-3 shipping for $9.95 .

Posted 11 months ago

“The toy smelled so bad like petroleum that we threw it away.”

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Posted 1 year ago

Thank you so much for taking the time to review adulttoymegastore and provide us with feedback. We apologize for any dissatisfaction caused by the toy having a bad smell. We are sorry that you had to throw it away as a result. We reached out to you regarding this :)

Posted 11 months ago

“Products are not of good quality. Received a free bullet vibrator, not only did it look like it was from 1983 but it didn’t even work! Will not be shopping here again”

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Posted 1 year ago

Thank you for your review! We have reached out to you regarding this as we would love to rectify this for you!

Posted 11 months ago

“I never received item”

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Posted 1 year ago

Thank you for taking the time to leave us a review of your experiencewith us. We really appreciate you letting us know how you felt. We apologize for any inconvenience you experienced in not receiving your item. Can you please elaborate on what happened so we can make sure it doesn't occur in the future Once again, thank you for taking the time to review us, and we look forward to improving our customer service experience for you.

Posted 1 year ago

“One of my toys is way too big. It’s not free returns. I can see through the wrapping it will not work. I wish it was free returns for unopened merchandise. Reading reviews did not match up.”

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Posted 1 year ago

We always recommend to check pour sizing guide before purchasing. We do allow returns for unopened items you just have to send them back to us 😊

Posted 1 year ago

“Shipment service is bad and is not a USA store company will not answer I’d shipment is lost it taken me more then two weeks to get my package”

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Posted 1 year ago

Hi Juan, so sorry that your shipping was delivered later than usual! We will feed this back to DHL as it is quite unusual. I can see we have already emailed you a code to save on your next order 😊

Posted 1 year ago

“piece of junk , worked for 10 seconds . put it into the garbage!!”

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Posted 1 year ago

We have emailed you to resolve - please always email us if you would like a quick resolution 😊

Posted 1 year ago

“The one item does not work the clothes stimulater”

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Posted 1 year ago

Oh no - please always email customer services directly so they can fix any issues. We can see this is a one-use toy 😊

Posted 1 year ago

adulttoymegastore.com is rated 4.5 based on 731 reviews