adulttoymegastore.com Reviews

Name: adulttoymegastore.com
Rating: 4.46

4.5 Rating 734 Reviews

87 %

of reviewers recommend adulttoymegastore.com

Company Reviews

Metrics

4.5

Based on 734 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Email:

jason@wholesalesolutions

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adulttoymegastore.com 5 star review on 13th August 2021

Anonymous

adulttoymegastore.com 5 star review on 15th September 2020

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The one item does not work the clothes stimulater”

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Posted 1 year ago

Oh no - please always email customer services directly so they can fix any issues. We can see this is a one-use toy 😊

Posted 1 year ago

“Ordered product, credit card charged and products ordered never arrived, left multiple messages with no reply”

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Posted 1 year ago

We can see your order is on it's way to you :) We have not received any emails from you - we can see there was a phone call where we assisted with a name issue and the matter was resolved!

Posted 1 year ago

“One f the items I ordered arrived broken and I have not had anyone contact me to correct the program Thanks Charlie Pass”

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Posted 2 years ago

Hi Charlie! It looks as though you did not email us regarding this problem - please always email hello@adulttomegastore.com, we will be in touch 😊

Posted 1 year ago

“I never received my product, your company did not respond to my requests. DHL dropped it off took a picture but it was not my house. DHL says the package is unretrievable , so now I have problems and no product.”

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Posted 2 years ago

Please get in contact with us directly if this has happened and was sent to the wrong address. All goods should be delivered correctly and we handle all claims

Posted 2 years ago

“We were surprised on some of the warnings of what the product is made from. We will be returning it as we never used it.”

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Posted 2 years ago

Thank you fr the feedback!!! We offer a range of toys from many different manufacturers. We try our best to always state what the product is made of so customers can make a decision on what works best for them 😊

Posted 2 years ago

“Overpriced. I found some items for almost half the price elsewhere. Some items clearly different than what's advertised.”

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Posted 2 years ago

Oh no - so sorry if you did not have a good experience! Please get in direct contact if you have received something that doesn't match your order - our customer care team Would love to help 😊

Posted 2 years ago

“Not what expected. Vibrations very slow and wife thought it was not good at all Definitely would not recommend.”

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Posted 2 years ago

Appreciate the feedback - Feel free to leave a product review so other customers know whic product you are detailing :)

Posted 2 years ago

“Very unhappy with return policy. Vibrator doesn't work. Unresolved”

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Posted 2 years ago

We have asked for a short video showing the problem - but have not had this sent to us. We would love to resolve this for you!

Posted 2 years ago

“I bought three items. One just never worked.”

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Posted 3 years ago

Thank you for letting us know - we have emailed you about this. Please make sure to contact via email if you have issues with faulty products and we can help you 😊

Posted 3 years ago

“They would not let me return purchase. Will not buy from this company again”

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Posted 3 years ago

Please make sure to always read our return policy onsite before purchasing! https://adulttoymegastore.com/return-policy/

Posted 3 years ago

“Had to pay £30 import tax which I wasn't told about”

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Posted 3 years ago

Hi there! We're sorry to hear that this tax occurred and we're working on a resolution with the postage service as we speak! We have contacted you to action resolution regarding this so please hold tight while this processes! Thanks for your patience and we once again apologise for this and any inconvenience it has caused you.

Posted 3 years ago

“Worst customer service experience Of my life. This seller false advertises this product as having all of the plugs needed to work internationally. However this is A LIE as the wand does not include all of the plugs. This seller is shady and not to be trusted. I would never shop from this website again”

Helpful Report

Posted 3 years ago

Hi there David, we're sorry to hear of this negative experience while shopping with us! We will look into this for you to get to the bottom of where this issue has arisen so please hold tight while we investigate this matter. We apologise for this issue once again and are sorry for any inconvenience caused by this. Thank you for your patience while this matter is looked in to.

Posted 3 years ago

“It’s products I ordered stopped working within two uses and the email provided is not correct so haven’t even been able to contact customer care. I would actually like a refund or the faulty items to be replaced.”

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Posted 3 years ago

We're sorry to hear of this issue, Katlyn! We will get in touch with your over this to deduce why this issue has occurred so please keep an eye out in your emails for correspondence from our service team (please ensure the spam and junk sections of your mailbox are check too). We apologise for any issues and inconveniences this may have caused. Thanks for your feedback and patience regarding this matter.

Posted 3 years ago

“The ring gag was to Little for my dick”

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Posted 3 years ago

We're sorry to hear of this! We would love to help you find the perfect pleasure product so if you do stop by again, we'd be very keen to help you find another gag which suits your size more. We thank you for your feedback on this item and for taking the time to write.

Posted 3 years ago

“I ordered from you guys on April 5th and have yet to get my package (April 23rd now). According to the tracking it hasn’t even left the packaging place and shipping said 3-8 days. Waist of time.”

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Posted 4 years ago

Sorry to hear of this issue! We have emailed you regarding this problem, so please keep an eye out in your email messages for a message from our service team on this issue (please check spam and junk too as our mail sometimes ends up in those sections due to the nature of goods we well). Thank you.

Posted 4 years ago

“I ordered on 4-3-2020 My package has yet to be sent”

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Posted 4 years ago

Sorry to hear of this! We have emailed you about this problem so keep an eye out for correspondence from our service team and we'll figure out this issue as soon as possible. Hold tight and thank you.

Posted 4 years ago

“I haven’t received my orders. I placed two orders several weeks ago and I don’t know where they are.”

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Posted 4 years ago

Sorry to hear about this problem. We have sent an email regarding the dual package delays, so please keep your eyes peeled for an email from us and we'll get to the bottom of this issue ASAP (please check your junk mail as well as our messages sometimes end up in this folder). Thanks for your patience.

Posted 4 years ago

“I ordered this over three weeks ago, and they’re still no information about it shipping or where it is or anything”

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Posted 4 years ago

Hi there, sorry to hear of this issue! We have sent emails regarding this problem, however they may have ended up in the spam/junk sections of your email account due to the nature of goods we provide. We will contact you again though, so keep an eye out otherwise for correspondence from our service team and we'll solve this issue ASAP. Thank you.

Posted 4 years ago

“We have never received our order!”

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Posted 4 years ago

Sorry to hear of this issue! We have sent correspondence regarding this problem so please keep an eye out for contact from our service team and we will get to the bottom of this issue ASAP (spam and junk folder as well as our messages sometimes end up there). Thanks for your patience.

Posted 4 years ago

“Seeing how I still have not received my order after two weeks, I am dissatisfied.”

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Posted 4 years ago

Hi there. We're sorry to hear of the item not arriving yet. We have sent an email to you regarding this problem so please keep your eyes peeled and we'll get to the bottom of this ASAP! Thanks for your patience.

Posted 4 years ago

adulttoymegastore.com is rated 4.5 based on 734 reviews