Aerialforce Reviews

Name: Aerialforce
Address: BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE, WHYTELEAFE
Rating: 4.05

4.1 Rating 2,716 Reviews

76 %

of reviewers recommend Aerialforce

Company Reviews

Questions

Metrics

4.1

Based on 2,716 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

0808 239 1910

Location:

BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE
WHYTELEAFE
cr3 0bl

Write Your review

Tell us how Aerialforce made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The work carried out was of a satisfactory standard however the price turned out to be far more than anticipated”

Helpful Report

Posted 6 years ago

“Very speedy response to my request and prompt and good service from the engineer, but very expensive at over £70 for a 5 minute job of adjusting the aerial connection to the Freeview box. Took longer to take payment and complete the paperwork.”

Helpful Report

Posted 6 years ago

“They failed three times to use the landline number rather than a mobile as requested and as a result missed an opportunity the call earlier than arranged. They also failed to keep the first appointment and did not cancel it until after we had waited in. The job was fine. The process was not.”

Helpful Report

Posted 6 years ago

“Had two installers come out, the first quoted £150 plus VAT but then left before starting as he felt ill. The second arrived later in the day after I rang to find out what would happen next. Second installer seemed annoyed that the first had been sent in his patch and ended up costing twice the first. Admittedly we now have all the free view channels but not the smoothest of customer experiences.”

Helpful Report

Posted 6 years ago

“Fixed my TV aerial but not my heart??!!! Never mix business with pleasure especially when there are children involved. My name is Zara. I'm NOT A bed???!!!!”

Helpful Report

Posted 6 years ago

“only because I got a picture on my tv did like how the price went up by over double”

Helpful Report

Posted 6 years ago

“I got the service I booked (installing my sky dish as sky wouldn't do it as it needed to go on the roof). However I was given a price and I checked 3 times this would be the price and there would be no extras on the day and I was told no. However I ended up paying over twice as much as I was quoted because I had to pay for some brackets, which clearly were always going to be required...”

Helpful Report

Posted 6 years ago

“Came in did the job no fuss, and fair fee”

Helpful Report

Posted 6 years ago

“Phoned for an appointment to have a new cable into a bedroom and was quoted £65 + VAT plus any cable or fittings. Turned up within 24 hours. On looking at the job the engineer said he would connect the aerial to the Virgin cable already installed. This was done. When looking in the bedroom there was ample cable already connected so did not need any. I asked about a connection through the wall for which the engineer drilled a hole through. He supplied a SAC 2 way indoor splitter and screwed this to the wall. There was a small length of cable supplied. I would not recommend your Company as after looking a the work completed, even after a 20% discount I found £128 very expensive. The 2 way splitter is on sale at £3.64 and I would presume the other connections used were cheaper than this. Minimal work completed for a lot of money. Sylvia Nelson”

Helpful Report

Posted 6 years ago

“Quick Service, friendly team”

Helpful Report

Posted 6 years ago

“Really quick speedy, friendly service. Very simple and straightforward. Booked in in 2 minutes for next day service, even asked if I wanted same day service. Works perfectly well. However, was quoted £120 on the phone, ended up being £230 due to needing amplifiers etc so make sure you really investigate.”

Helpful Report

Posted 6 years ago

“Disappointed to be quoted one price over the phone only to be told it would cost double when the engineer arrived as they don't go on the roof for the price originally quoted (which is pretty bad for a company that does aerials!)”

Helpful Report

Posted 6 years ago

“Aerialforce offered same day service. This was the initial attraction, since we wanted to get our satellite receiver working in our new house. After our first call - when we were told that an installer would be with us on the next day, another call changed the day to one day later. This was somewhat disappointing, but we decided that it was better than nothing. The installer arrived and gave a fairly high quote for the instaĺlation , but we wanted the work done so accepted the quote. The second piece of coax and two F connectors was charged at an exorbitant £65! We needed the additional feed from the LNB, so had to pay it. The service was OK, but slower than advertised, and very costly. If we hadn't needed it done quickly, we would have rejected the quote. Disappointing. £265 for a £100 job. Not recommended”

Helpful Report

Posted 6 years ago

“Hi still have poor reception on TV's need advice or someone back to deal with”

Helpful Report

Posted 6 years ago

Aerialforce is rated 4.1 based on 2,716 reviews