Aery Living Reviews

Name: Aery Living
Address: The Chapel, 9 Victoria Road, Bristol, United Kingdom
Rating: 4.75

4.8 Rating 486 Reviews

93 %

of reviewers recommend Aery Living

About Aery Living:

Feel-good fragrance designed for you and your home. Providing you the tools to wind down the right way through life's simple pleasures.

- 100% Vegan and cruelty-free
- Made in the UK
- One tree planted for every product sold online
- 100% plant-based wax

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“Clunky website which does not allow you to go back to previous page. Also was applying threes for two offer but it didn’t work on all items. Having to place separate orders!”

Helpful Report

Thank you for your feedback! Your experience matters to us, and we appreciate you bringing this to our attention. We'll work on improving the browsing experience so that your shopping with us is more seamless in the future. If you have any other concerns, feel free to reach out at care@aeryliving.com!

“Lovely variety of products to browse on website, easy to navigate by using drop down bar to find specific items. First time with this company so looking forward to receiving the hand creams!”

Helpful Report

Thank you so much for your fabulous 5-star review, Nicola! We're delighted to hear you enjoyed browsing our variety of products and found the website easy to navigate. Happy shopping! 🌟

“Very easy to navigate and the voucher codes were easily visible which is refreshing! Often you find them in a remote place after you have ordered!”

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Thank you so much for your amazing 5-star review, Louise! We're thrilled to hear that you found our website easy to navigate🌟

“Clear and easy website to navigate. All processes explained clearly. Would recommend.”

Helpful Report

Thank you for your fantastic 5-star review! We're so glad you found our website easy to navigate and that everything was clearly explained. We appreciate your recommendation! 🌟✨

“Easy to navigate and find what you’re looking for. Good product descriptions and easy check out.”

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Thank you for your wonderful 5-star review! We're delighted to hear that you found our website easy to navigate. Happy shopping! 🌟🛒

“A really lovely website to peruse, love the descriptions of each fragrance ! Speedy response to my order , I hope to enjoy my fragrance candles soon ! Thankyou”

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Thank you for your lovely 5-star review, Janette! 🌟🕯️

“Very helpful customer service - so pleased with my Winter Thyme candles. No cheap nasties, quality product with a beautiful, joyful fragrance, ideal to burn by the woodstove in the evenings.”

Helpful Report

Thank you for your delightful 5-star review, Stella! We're thrilled to hear that you’re enjoying your Winter Thyme candles and found our customer service helpful 🕯️✨

“Very easy to contact customer service in the event of an issue-they are very helpful and I will be ordering again.”

Helpful Report

Thank you for your fantastic 5-star review! We’re so glad to hear that you found our customer service helpful. We look forward to serving you again soon! 😊

“Easy to navigate and so much choice (even allowing for out of stock items.”

Helpful Report

Thank you for your wonderful 5-star review! We’re delighted to hear you found our site easy to navigate and enjoyed the variety we offer. Your support means a lot to us! 😊

“Easy site to navigate. Everything displayed clearly. Found what I was looking for with ease. Lots of lovely products on the site. Great offers, would recommend everyone taking a look.”

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Thank you for your amazing 5-star review! We really appreciate your support 😊

“I was disappointed with the misleading advertising of this product. Words like 'natural' and 'non-toxic' are used prominently, but upon closer inspection, the house mist contains ingredients known to be potential endocrine disruptors. I purchased it in a hurry from Whole Foods, trusting the claims made on the packaging. Unfortunately, I experienced an allergic reaction shortly after using it at home. This is what you write about your fragrances on the website "We've worked hard on developing the 5-star fragrances you've all grown to love! Combining the best of Science & Nature to craft our unique fragrance blends using naturally derived essential oils and non-toxic fragrance oils to create our distinct range of scents" While I understand that many brands include synthetic ingredients in their fragrances, they usually don’t market them as 'natural' or 'non-toxic.' It’s misleading to make these claims if the product doesn’t fully align with them. I hope this feedback encourages more transparency about the ingredients used.”

Helpful Report

“Great website, beautiful photos of the products. Easy to order and the free and speedy delivery was much appreciated.”

Helpful Report

Thank you for your fantastic 5-star review! We're thrilled to hear you enjoyed our website and appreciated the speedy delivery.

“I must say, the scent is truly enchanting and irreplaceable. However, I was disappointed to find that the fragrance oil did not last as long as I had hoped. Even after replacing the diffuser sticks within two months, the scent was difficult to disperse. This has somewhat affected my overall experience with the product.”

Helpful Report

Thank you for sharing your thoughts, Cheung! We’re glad to hear you enjoy the fragrance, but we’re sorry that the longevity didn’t meet your expectations. Please drop us an email at care@aeryliving.com so we can resolve this issue for you!

“Nice products and speedy delivery. Candle and handcream bought as a gift.”

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Thank you for your lovely 5 star review!

“Package arrived having been sent to the wrong address and after tracking it down myself half of the order was missing . Not great”

Helpful Report

Hi Jane, thanks for shopping with us and getting in touch. So sorry you've had an issue with delivery and the order itself! We've just seen your email so sorting this now for you. Thank you

“LOVE the free gift! All the hand creams smell amazing. My new favourite brand. Thank you”

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Hi Georgia, thank you for your amazing 5-star review! We're so pleased you're loving your new Aery goodies, and the free gift 😊

“Love the diffuser oil and reeds!”

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Thank you for your lovely 5-star review, Karen! We're pleased you're enjoying your new Aery goodies 😊

“I love the style of Aery candles. The smells are divine. Customer service 10/10. Thank you”

Helpful Report

Thank you for your lovely review, Nikki! We're pleased to hear you love Aery's products and had a positive experience with our customer service team 😊

“I love all of Aery products. Lovely long lasting scents at a fair price and excellent customer service.”

Helpful Report

Hi Michelle, thank you for your lovely review! We're pleased to hear you love our scents and had a positive experience with our customer service team.

“I purchased the Wonderland fragrance oil set as a birthday gift. The item is beautifully presented and packaged and the fragrances are gorgeous! The customer service is also exemplary; when I experienced a delay in the delivery of my package, a replacement was sent which I received the next day thanks to Sarah who is an absolute superstar!!”

Helpful Report

Hi Lorraine, thank you so much for your lovely 5-star review! We're very pleased to hear you love our packaging and fragrances, and that you had a great experience with out customer service team! Thanks again for your kind words and support 😊

Aery Living is rated 4.8 based on 486 reviews