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Agoda Company Pte. Ltd. Reviews
4.3
Rating
400
Reviews
84
%
of reviewers recommend
Agoda Company Pte. Ltd.
Company
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Location:
30 Cecil Street, #19-08 Prudential Tower, Singapore 049712
Singapore
049712
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Agoda Company Pte. Ltd.
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"During my trip to Ho Chi Minh City in Vietnam, I booked accommodation through Agoda, expecting the room and conditions that were shown in the listing. Unfortunately, the reality was completely different.\r\n\r\nIt felt like the platform was allowing hosts to mislead travelers. The people managing the property made demands, pressured us, and the situation quickly became very uncomfortable. Instead of the accommodation that was advertised, we ended up in a place that was far worse than what had been promised online.\r\n\r\nWe contacted Agoda support, hoping they would help resolve the issue. Yet nothing was done.\r\n\r\nNo solution. No compensation. No accountability.\r\n\r\nOverall, the entire experience felt like a system designed to confuse travellers, pressure them into unexpected payments, and then place them in completely different apartments than the ones advertised. In our opinion, this crosses the line into outright deception and fraud.\r\n\r\nWhat you see on Agoda is not necessarily what you get. You might book a specific room in a particular building, only to be moved somewhere else entirely \u2014 into a different building with noticeably lower standards.\r\n\r\nOverall, the experience left us feeling deceived and extremely disappointed. Travellers should be very cautious when booking here."
Gabriela
"During my trip to Ho Chi Minh City in Vietnam, I booked accommodation through Agoda, expecting the room and conditions that were shown in the listing. Unfortunately, the reality was completely different.\r\n\r\nIt felt like the platform was allowing hosts to mislead travelers. The people managing the property made demands, pressured us, and the situation quickly became very uncomfortable. Instead of the accommodation that was advertised, we ended up in a place that was far worse than what had been promised online.\r\n\r\nWe contacted Agoda support, hoping they would help resolve the issue. Yet nothing was done.\r\n\r\nNo solution. No compensation. No accountability.\r\n\r\nOverall, the entire experience felt like a system designed to confuse travellers, pressure them into unexpected payments, and then place them in completely different apartments than the ones advertised. In our opinion, this crosses the line into outright deception and fraud.\r\n\r\nWhat you see on Agoda is not necessarily what you get. You might book a specific room in a particular building, only to be moved somewhere else entirely \u2014 into a different building with noticeably lower standards.\r\n\r\nOverall, the experience left us feeling deceived and extremely disappointed. Travellers should be very cautious when booking here."
Gabriela
"During my trip to Ho Chi Minh City in Vietnam, I booked accommodation through Agoda, expecting the room and conditions that were shown in the listing. Unfortunately, the reality was completely different.\r\n\r\nIt felt like the platform was allowing hosts to mislead travelers. The people managing the property made demands, pressured us, and the situation quickly became very uncomfortable. Instead of the accommodation that was advertised, we ended up in a place that was far worse than what had been promised online.\r\n\r\nWe contacted Agoda support, hoping they would help resolve the issue. Yet nothing was done.\r\n\r\nNo solution. No compensation. No accountability.\r\n\r\nOverall, the entire experience felt like a system designed to confuse travellers, pressure them into unexpected payments, and then place them in completely different apartments than the ones advertised. In our opinion, this crosses the line into outright deception and fraud.\r\n\r\nWhat you see on Agoda is not necessarily what you get. You might book a specific room in a particular building, only to be moved somewhere else entirely \u2014 into a different building with noticeably lower standards.\r\n\r\nOverall, the experience left us feeling deceived and extremely disappointed. Travellers should be very cautious when booking here."
Gabriela
"During my trip to Ho Chi Minh City in Vietnam, I booked accommodation through Agoda, expecting the room and conditions that were shown in the listing. Unfortunately, the reality was completely different.\r\n\r\nIt felt like the platform was allowing hosts to mislead travelers. The people managing the property made demands, pressured us, and the situation quickly became very uncomfortable. Instead of the accommodation that was advertised, we ended up in a place that was far worse than what had been promised online.\r\n\r\nWe contacted Agoda support, hoping they would help resolve the issue. Yet nothing was done.\r\n\r\nNo solution. No compensation. No accountability.\r\n\r\nOverall, the entire experience felt like a system designed to confuse travellers, pressure them into unexpected payments, and then place them in completely different apartments than the ones advertised. In our opinion, this crosses the line into outright deception and fraud.\r\n\r\nWhat you see on Agoda is not necessarily what you get. You might book a specific room in a particular building, only to be moved somewhere else entirely \u2014 into a different building with noticeably lower standards.\r\n\r\nOverall, the experience left us feeling deceived and extremely disappointed. Travellers should be very cautious when booking here."
Gabriela
"During my trip to Ho Chi Minh City in Vietnam, I booked accommodation through Agoda, expecting the room and conditions that were shown in the listing. Unfortunately, the reality was completely different.\r\n\r\nIt felt like the platform was allowing hosts to mislead travelers. The people managing the property made demands, pressured us, and the situation quickly became very uncomfortable. Instead of the accommodation that was advertised, we ended up in a place that was far worse than what had been promised online.\r\n\r\nWe contacted Agoda support, hoping they would help resolve the issue. Yet nothing was done.\r\n\r\nNo solution. No compensation. No accountability.\r\n\r\nOverall, the entire experience felt like a system designed to confuse travellers, pressure them into unexpected payments, and then place them in completely different apartments than the ones advertised. In our opinion, this crosses the line into outright deception and fraud.\r\n\r\nWhat you see on Agoda is not necessarily what you get. You might book a specific room in a particular building, only to be moved somewhere else entirely \u2014 into a different building with noticeably lower standards.\r\n\r\nOverall, the experience left us feeling deceived and extremely disappointed. Travellers should be very cautious when booking here."
Gabriela
"During my trip to Ho Chi Minh City in Vietnam, I booked accommodation through Agoda, expecting the room and conditions that were shown in the listing. Unfortunately, the reality was completely different.\r\n\r\nIt felt like the platform was allowing hosts to mislead travelers. The people managing the property made demands, pressured us, and the situation quickly became very uncomfortable. Instead of the accommodation that was advertised, we ended up in a place that was far worse than what had been promised online.\r\n\r\nWe contacted Agoda support, hoping they would help resolve the issue. Yet nothing was done.\r\n\r\nNo solution. No compensation. No accountability.\r\n\r\nOverall, the entire experience felt like a system designed to confuse travellers, pressure them into unexpected payments, and then place them in completely different apartments than the ones advertised. In our opinion, this crosses the line into outright deception and fraud.\r\n\r\nWhat you see on Agoda is not necessarily what you get. You might book a specific room in a particular building, only to be moved somewhere else entirely \u2014 into a different building with noticeably lower standards.\r\n\r\nOverall, the experience left us feeling deceived and extremely disappointed. Travellers should be very cautious when booking here."
Gabriela
"During my trip to Ho Chi Minh City in Vietnam, I booked accommodation through Agoda, expecting the room and conditions that were shown in the listing. Unfortunately, the reality was completely different.\r\n\r\nIt felt like the platform was allowing hosts to mislead travelers. The people managing the property made demands, pressured us, and the situation quickly became very uncomfortable. Instead of the accommodation that was advertised, we ended up in a place that was far worse than what had been promised online.\r\n\r\nWe contacted Agoda support, hoping they would help resolve the issue. Yet nothing was done.\r\n\r\nNo solution. No compensation. No accountability.\r\n\r\nOverall, the entire experience felt like a system designed to confuse travellers, pressure them into unexpected payments, and then place them in completely different apartments than the ones advertised. In our opinion, this crosses the line into outright deception and fraud.\r\n\r\nWhat you see on Agoda is not necessarily what you get. You might book a specific room in a particular building, only to be moved somewhere else entirely \u2014 into a different building with noticeably lower standards.\r\n\r\nOverall, the experience left us feeling deceived and extremely disappointed. Travellers should be very cautious when booking here."
Gabriela
22
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Anonymous
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//
01/01/2019
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Russell Becker
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“
Friendly attentive staff. good location. Convenient.
”
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Posted 8 years ago
Mena Ghabbour Shafek Khela
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“
The Perfect app to book with a very good rate
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Posted 8 years ago
Kangwon Suh
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“
Easy and fast booking service.
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Posted 8 years ago
Anonymous
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“
It's easy to find hotel
”
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Posted 8 years ago
SUBRATA KUMAR MANDAL
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“
excellent experience.
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Posted 8 years ago
Selinah Jamnul
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“
very good service. im always use agoda went im staying hotel . thankyou agoda.
”
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Posted 8 years ago
Rhys Davies
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“
I've been using Agoda for about 5yrs now. It hasn't let me down yet and I'll continue to use it into the future. Thanks Agoda
”
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Posted 8 years ago
JUN XU
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“
Rapid reply regarding the customers' request.
”
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Posted 8 years ago
Anonymous
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“
Best price of all sites I looked at.
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Posted 8 years ago
Roby Apriyanto
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“
VERY GOOD
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Posted 8 years ago
Stephanie Vaughan
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“
The whole booking process from start to finish was easy, the accommodation was as described and good value.
”
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Posted 8 years ago
Jingxian Zhang
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“
many optional hotels , reasonable price , and many pay tools supported. The first point attracts me to book on agoda is that i can use Alipay .
”
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Posted 8 years ago
Steven Matthews
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“
Well priced, quick and effective with all the quality motels. Great experience!!
”
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Posted 8 years ago
Anonymous
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“
with cheaper and clean transient house
”
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Posted 8 years ago
Tsungcheng Chueh
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“
Effective and high quality
”
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Posted 8 years ago
Maria Maria
Verified Buyer
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“
Easy checking...low price...so many room optional...please more promo discount ya...thx agoda
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Posted 8 years ago
Meili Fanny
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“
Sering ada promosi via email dan via kartu kredit. Harga yang diberikan juga masih terjangkau dari yang lain
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Posted 8 years ago
John Miller
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“
Very nice overnight accommodation
”
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Posted 8 years ago
Mashitoh Abu
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“
easy when make a booking.
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Posted 8 years ago
Sujira Promnimit
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“
Agoda is the best.
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Posted 8 years ago
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Agoda Company Pte. Ltd.
is rated
4.3
based on
400
reviews
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