Login
Start Free Trial
Are you a business?
Click Here
Are you a business?
Terms & Conditions
User Privacy Policy
Business User Privacy Policy
Data Protection
Data Request
Agoda Company Pte. Ltd. Reviews
4.3
Rating
398
Reviews
85
%
of reviewers recommend
Agoda Company Pte. Ltd.
Company
Reviews
Questions
Visit Website
Location:
30 Cecil Street, #19-08 Prudential Tower, Singapore 049712
Singapore
049712
Write Your review
Tell us how
Agoda Company Pte. Ltd.
made you happy
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or
browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
* One or more of these files was not uploaded due to an invalid file type.
* File size is too large (Max: 256 MB).
* We could not upload one of your files, please try again later or contact support.
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
Whats your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
"During my trip to Ho Chi Minh City in Vietnam, I booked accommodation through Agoda, expecting the room and conditions that were shown in the listing. Unfortunately, the reality was completely different.\r\n\r\nIt felt like the platform was allowing hosts to mislead travelers. The people managing the property made demands, pressured us, and the situation quickly became very uncomfortable. Instead of the accommodation that was advertised, we ended up in a place that was far worse than what had been promised online.\r\n\r\nWe contacted Agoda support, hoping they would help resolve the issue. Yet nothing was done.\r\n\r\nNo solution. No compensation. No accountability.\r\n\r\nOverall, the entire experience felt like a system designed to confuse travellers, pressure them into unexpected payments, and then place them in completely different apartments than the ones advertised. In our opinion, this crosses the line into outright deception and fraud.\r\n\r\nWhat you see on Agoda is not necessarily what you get. You might book a specific room in a particular building, only to be moved somewhere else entirely \u2014 into a different building with noticeably lower standards.\r\n\r\nOverall, the experience left us feeling deceived and extremely disappointed. Travellers should be very cautious when booking here."
Gabriela
"During my trip to Ho Chi Minh City in Vietnam, I booked accommodation through Agoda, expecting the room and conditions that were shown in the listing. Unfortunately, the reality was completely different.\r\n\r\nIt felt like the platform was allowing hosts to mislead travelers. The people managing the property made demands, pressured us, and the situation quickly became very uncomfortable. Instead of the accommodation that was advertised, we ended up in a place that was far worse than what had been promised online.\r\n\r\nWe contacted Agoda support, hoping they would help resolve the issue. Yet nothing was done.\r\n\r\nNo solution. No compensation. No accountability.\r\n\r\nOverall, the entire experience felt like a system designed to confuse travellers, pressure them into unexpected payments, and then place them in completely different apartments than the ones advertised. In our opinion, this crosses the line into outright deception and fraud.\r\n\r\nWhat you see on Agoda is not necessarily what you get. You might book a specific room in a particular building, only to be moved somewhere else entirely \u2014 into a different building with noticeably lower standards.\r\n\r\nOverall, the experience left us feeling deceived and extremely disappointed. Travellers should be very cautious when booking here."
Gabriela
"During my trip to Ho Chi Minh City in Vietnam, I booked accommodation through Agoda, expecting the room and conditions that were shown in the listing. Unfortunately, the reality was completely different.\r\n\r\nIt felt like the platform was allowing hosts to mislead travelers. The people managing the property made demands, pressured us, and the situation quickly became very uncomfortable. Instead of the accommodation that was advertised, we ended up in a place that was far worse than what had been promised online.\r\n\r\nWe contacted Agoda support, hoping they would help resolve the issue. Yet nothing was done.\r\n\r\nNo solution. No compensation. No accountability.\r\n\r\nOverall, the entire experience felt like a system designed to confuse travellers, pressure them into unexpected payments, and then place them in completely different apartments than the ones advertised. In our opinion, this crosses the line into outright deception and fraud.\r\n\r\nWhat you see on Agoda is not necessarily what you get. You might book a specific room in a particular building, only to be moved somewhere else entirely \u2014 into a different building with noticeably lower standards.\r\n\r\nOverall, the experience left us feeling deceived and extremely disappointed. Travellers should be very cautious when booking here."
Gabriela
"During my trip to Ho Chi Minh City in Vietnam, I booked accommodation through Agoda, expecting the room and conditions that were shown in the listing. Unfortunately, the reality was completely different.\r\n\r\nIt felt like the platform was allowing hosts to mislead travelers. The people managing the property made demands, pressured us, and the situation quickly became very uncomfortable. Instead of the accommodation that was advertised, we ended up in a place that was far worse than what had been promised online.\r\n\r\nWe contacted Agoda support, hoping they would help resolve the issue. Yet nothing was done.\r\n\r\nNo solution. No compensation. No accountability.\r\n\r\nOverall, the entire experience felt like a system designed to confuse travellers, pressure them into unexpected payments, and then place them in completely different apartments than the ones advertised. In our opinion, this crosses the line into outright deception and fraud.\r\n\r\nWhat you see on Agoda is not necessarily what you get. You might book a specific room in a particular building, only to be moved somewhere else entirely \u2014 into a different building with noticeably lower standards.\r\n\r\nOverall, the experience left us feeling deceived and extremely disappointed. Travellers should be very cautious when booking here."
Gabriela
"During my trip to Ho Chi Minh City in Vietnam, I booked accommodation through Agoda, expecting the room and conditions that were shown in the listing. Unfortunately, the reality was completely different.\r\n\r\nIt felt like the platform was allowing hosts to mislead travelers. The people managing the property made demands, pressured us, and the situation quickly became very uncomfortable. Instead of the accommodation that was advertised, we ended up in a place that was far worse than what had been promised online.\r\n\r\nWe contacted Agoda support, hoping they would help resolve the issue. Yet nothing was done.\r\n\r\nNo solution. No compensation. No accountability.\r\n\r\nOverall, the entire experience felt like a system designed to confuse travellers, pressure them into unexpected payments, and then place them in completely different apartments than the ones advertised. In our opinion, this crosses the line into outright deception and fraud.\r\n\r\nWhat you see on Agoda is not necessarily what you get. You might book a specific room in a particular building, only to be moved somewhere else entirely \u2014 into a different building with noticeably lower standards.\r\n\r\nOverall, the experience left us feeling deceived and extremely disappointed. Travellers should be very cautious when booking here."
Gabriela
"During my trip to Ho Chi Minh City in Vietnam, I booked accommodation through Agoda, expecting the room and conditions that were shown in the listing. Unfortunately, the reality was completely different.\r\n\r\nIt felt like the platform was allowing hosts to mislead travelers. The people managing the property made demands, pressured us, and the situation quickly became very uncomfortable. Instead of the accommodation that was advertised, we ended up in a place that was far worse than what had been promised online.\r\n\r\nWe contacted Agoda support, hoping they would help resolve the issue. Yet nothing was done.\r\n\r\nNo solution. No compensation. No accountability.\r\n\r\nOverall, the entire experience felt like a system designed to confuse travellers, pressure them into unexpected payments, and then place them in completely different apartments than the ones advertised. In our opinion, this crosses the line into outright deception and fraud.\r\n\r\nWhat you see on Agoda is not necessarily what you get. You might book a specific room in a particular building, only to be moved somewhere else entirely \u2014 into a different building with noticeably lower standards.\r\n\r\nOverall, the experience left us feeling deceived and extremely disappointed. Travellers should be very cautious when booking here."
Gabriela
"During my trip to Ho Chi Minh City in Vietnam, I booked accommodation through Agoda, expecting the room and conditions that were shown in the listing. Unfortunately, the reality was completely different.\r\n\r\nIt felt like the platform was allowing hosts to mislead travelers. The people managing the property made demands, pressured us, and the situation quickly became very uncomfortable. Instead of the accommodation that was advertised, we ended up in a place that was far worse than what had been promised online.\r\n\r\nWe contacted Agoda support, hoping they would help resolve the issue. Yet nothing was done.\r\n\r\nNo solution. No compensation. No accountability.\r\n\r\nOverall, the entire experience felt like a system designed to confuse travellers, pressure them into unexpected payments, and then place them in completely different apartments than the ones advertised. In our opinion, this crosses the line into outright deception and fraud.\r\n\r\nWhat you see on Agoda is not necessarily what you get. You might book a specific room in a particular building, only to be moved somewhere else entirely \u2014 into a different building with noticeably lower standards.\r\n\r\nOverall, the experience left us feeling deceived and extremely disappointed. Travellers should be very cautious when booking here."
Gabriela
22
Your browser does not support embedded videos.
Anonymous
Anonymous
//
01/01/2019
Filter:
Rated 5
None
5 Stars
4 Stars
3 Stars
2 Stars
1 Stars
Helpful
Russell Becker
Verified Buyer
Show Details
“
Friendly attentive staff. good location. Convenient.
”
Helpful
Report
Posted 7 years ago
Mena Ghabbour Shafek Khela
Verified Buyer
Show Details
“
The Perfect app to book with a very good rate
”
Helpful
Report
Posted 7 years ago
Kangwon Suh
Verified Buyer
Show Details
“
Easy and fast booking service.
”
Helpful
Report
Posted 7 years ago
Anonymous
Verified Buyer
Show Details
“
It's easy to find hotel
”
Helpful
Report
Posted 7 years ago
SUBRATA KUMAR MANDAL
Verified Buyer
Show Details
“
excellent experience.
”
Helpful
Report
Posted 7 years ago
Selinah Jamnul
Verified Buyer
Show Details
“
very good service. im always use agoda went im staying hotel . thankyou agoda.
”
Helpful
Report
Posted 7 years ago
Rhys Davies
Verified Buyer
Show Details
“
I've been using Agoda for about 5yrs now. It hasn't let me down yet and I'll continue to use it into the future. Thanks Agoda
”
Helpful
Report
Posted 7 years ago
JUN XU
Verified Buyer
Show Details
“
Rapid reply regarding the customers' request.
”
Helpful
Report
Posted 7 years ago
Anonymous
Verified Buyer
Show Details
“
Best price of all sites I looked at.
”
Helpful
Report
Posted 7 years ago
Roby Apriyanto
Verified Buyer
Show Details
“
VERY GOOD
”
Helpful
Report
Posted 7 years ago
Stephanie Vaughan
Verified Buyer
Show Details
“
The whole booking process from start to finish was easy, the accommodation was as described and good value.
”
Helpful
Report
Posted 7 years ago
Jingxian Zhang
Verified Buyer
Show Details
“
many optional hotels , reasonable price , and many pay tools supported. The first point attracts me to book on agoda is that i can use Alipay .
”
Helpful
Report
Posted 7 years ago
Steven Matthews
Verified Buyer
Show Details
“
Well priced, quick and effective with all the quality motels. Great experience!!
”
Helpful
Report
Posted 7 years ago
Anonymous
Verified Buyer
Show Details
“
with cheaper and clean transient house
”
Helpful
Report
Posted 7 years ago
Tsungcheng Chueh
Verified Buyer
Show Details
“
Effective and high quality
”
Helpful
Report
Posted 7 years ago
Maria Maria
Verified Buyer
Show Details
“
Easy checking...low price...so many room optional...please more promo discount ya...thx agoda
”
Helpful
Report
Posted 7 years ago
Meili Fanny
Verified Buyer
Show Details
“
Sering ada promosi via email dan via kartu kredit. Harga yang diberikan juga masih terjangkau dari yang lain
”
Helpful
Report
Posted 7 years ago
John Miller
Verified Buyer
Show Details
“
Very nice overnight accommodation
”
Helpful
Report
Posted 7 years ago
Mashitoh Abu
Verified Buyer
Show Details
“
easy when make a booking.
”
Helpful
Report
Posted 7 years ago
Sujira Promnimit
Verified Buyer
Show Details
“
Agoda is the best.
”
Helpful
Report
Posted 7 years ago
«
1
2
...
9
10
11
12
13
»
Agoda Company Pte. Ltd.
is rated
4.3
based on
398
reviews
Visit Agoda Company Pte. Ltd.
Our Company
Business Solutions
Impressum
Terms & Conditions
User Privacy Policy
Business User Privacy Policy
Data Protection
Data Request
