Login
Start Free Trial
Are you a business?
Click Here
Are you a business?
Terms & Conditions
User Privacy Policy
Business User Privacy Policy
Data Protection
Data Request
Agoda Company Pte. Ltd. Reviews
4.3
Rating
400
Reviews
84
%
of reviewers recommend
Agoda Company Pte. Ltd.
Company
Reviews
Questions
Visit Website
Location:
30 Cecil Street, #19-08 Prudential Tower, Singapore 049712
Singapore
049712
Write Your review
Tell us how
Agoda Company Pte. Ltd.
made you happy
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or
browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
* One or more of these files was not uploaded due to an invalid file type.
* File size is too large (Max: 32 MB).
* We could not upload one of your files, please try again later or contact support.
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
Whats your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
"During my trip to Ho Chi Minh City in Vietnam, I booked accommodation through Agoda, expecting the room and conditions that were shown in the listing. Unfortunately, the reality was completely different.\r\n\r\nIt felt like the platform was allowing hosts to mislead travelers. The people managing the property made demands, pressured us, and the situation quickly became very uncomfortable. Instead of the accommodation that was advertised, we ended up in a place that was far worse than what had been promised online.\r\n\r\nWe contacted Agoda support, hoping they would help resolve the issue. Yet nothing was done.\r\n\r\nNo solution. No compensation. No accountability.\r\n\r\nOverall, the entire experience felt like a system designed to confuse travellers, pressure them into unexpected payments, and then place them in completely different apartments than the ones advertised. In our opinion, this crosses the line into outright deception and fraud.\r\n\r\nWhat you see on Agoda is not necessarily what you get. You might book a specific room in a particular building, only to be moved somewhere else entirely \u2014 into a different building with noticeably lower standards.\r\n\r\nOverall, the experience left us feeling deceived and extremely disappointed. Travellers should be very cautious when booking here."
Gabriela
"During my trip to Ho Chi Minh City in Vietnam, I booked accommodation through Agoda, expecting the room and conditions that were shown in the listing. Unfortunately, the reality was completely different.\r\n\r\nIt felt like the platform was allowing hosts to mislead travelers. The people managing the property made demands, pressured us, and the situation quickly became very uncomfortable. Instead of the accommodation that was advertised, we ended up in a place that was far worse than what had been promised online.\r\n\r\nWe contacted Agoda support, hoping they would help resolve the issue. Yet nothing was done.\r\n\r\nNo solution. No compensation. No accountability.\r\n\r\nOverall, the entire experience felt like a system designed to confuse travellers, pressure them into unexpected payments, and then place them in completely different apartments than the ones advertised. In our opinion, this crosses the line into outright deception and fraud.\r\n\r\nWhat you see on Agoda is not necessarily what you get. You might book a specific room in a particular building, only to be moved somewhere else entirely \u2014 into a different building with noticeably lower standards.\r\n\r\nOverall, the experience left us feeling deceived and extremely disappointed. Travellers should be very cautious when booking here."
Gabriela
"During my trip to Ho Chi Minh City in Vietnam, I booked accommodation through Agoda, expecting the room and conditions that were shown in the listing. Unfortunately, the reality was completely different.\r\n\r\nIt felt like the platform was allowing hosts to mislead travelers. The people managing the property made demands, pressured us, and the situation quickly became very uncomfortable. Instead of the accommodation that was advertised, we ended up in a place that was far worse than what had been promised online.\r\n\r\nWe contacted Agoda support, hoping they would help resolve the issue. Yet nothing was done.\r\n\r\nNo solution. No compensation. No accountability.\r\n\r\nOverall, the entire experience felt like a system designed to confuse travellers, pressure them into unexpected payments, and then place them in completely different apartments than the ones advertised. In our opinion, this crosses the line into outright deception and fraud.\r\n\r\nWhat you see on Agoda is not necessarily what you get. You might book a specific room in a particular building, only to be moved somewhere else entirely \u2014 into a different building with noticeably lower standards.\r\n\r\nOverall, the experience left us feeling deceived and extremely disappointed. Travellers should be very cautious when booking here."
Gabriela
"During my trip to Ho Chi Minh City in Vietnam, I booked accommodation through Agoda, expecting the room and conditions that were shown in the listing. Unfortunately, the reality was completely different.\r\n\r\nIt felt like the platform was allowing hosts to mislead travelers. The people managing the property made demands, pressured us, and the situation quickly became very uncomfortable. Instead of the accommodation that was advertised, we ended up in a place that was far worse than what had been promised online.\r\n\r\nWe contacted Agoda support, hoping they would help resolve the issue. Yet nothing was done.\r\n\r\nNo solution. No compensation. No accountability.\r\n\r\nOverall, the entire experience felt like a system designed to confuse travellers, pressure them into unexpected payments, and then place them in completely different apartments than the ones advertised. In our opinion, this crosses the line into outright deception and fraud.\r\n\r\nWhat you see on Agoda is not necessarily what you get. You might book a specific room in a particular building, only to be moved somewhere else entirely \u2014 into a different building with noticeably lower standards.\r\n\r\nOverall, the experience left us feeling deceived and extremely disappointed. Travellers should be very cautious when booking here."
Gabriela
"During my trip to Ho Chi Minh City in Vietnam, I booked accommodation through Agoda, expecting the room and conditions that were shown in the listing. Unfortunately, the reality was completely different.\r\n\r\nIt felt like the platform was allowing hosts to mislead travelers. The people managing the property made demands, pressured us, and the situation quickly became very uncomfortable. Instead of the accommodation that was advertised, we ended up in a place that was far worse than what had been promised online.\r\n\r\nWe contacted Agoda support, hoping they would help resolve the issue. Yet nothing was done.\r\n\r\nNo solution. No compensation. No accountability.\r\n\r\nOverall, the entire experience felt like a system designed to confuse travellers, pressure them into unexpected payments, and then place them in completely different apartments than the ones advertised. In our opinion, this crosses the line into outright deception and fraud.\r\n\r\nWhat you see on Agoda is not necessarily what you get. You might book a specific room in a particular building, only to be moved somewhere else entirely \u2014 into a different building with noticeably lower standards.\r\n\r\nOverall, the experience left us feeling deceived and extremely disappointed. Travellers should be very cautious when booking here."
Gabriela
"During my trip to Ho Chi Minh City in Vietnam, I booked accommodation through Agoda, expecting the room and conditions that were shown in the listing. Unfortunately, the reality was completely different.\r\n\r\nIt felt like the platform was allowing hosts to mislead travelers. The people managing the property made demands, pressured us, and the situation quickly became very uncomfortable. Instead of the accommodation that was advertised, we ended up in a place that was far worse than what had been promised online.\r\n\r\nWe contacted Agoda support, hoping they would help resolve the issue. Yet nothing was done.\r\n\r\nNo solution. No compensation. No accountability.\r\n\r\nOverall, the entire experience felt like a system designed to confuse travellers, pressure them into unexpected payments, and then place them in completely different apartments than the ones advertised. In our opinion, this crosses the line into outright deception and fraud.\r\n\r\nWhat you see on Agoda is not necessarily what you get. You might book a specific room in a particular building, only to be moved somewhere else entirely \u2014 into a different building with noticeably lower standards.\r\n\r\nOverall, the experience left us feeling deceived and extremely disappointed. Travellers should be very cautious when booking here."
Gabriela
"During my trip to Ho Chi Minh City in Vietnam, I booked accommodation through Agoda, expecting the room and conditions that were shown in the listing. Unfortunately, the reality was completely different.\r\n\r\nIt felt like the platform was allowing hosts to mislead travelers. The people managing the property made demands, pressured us, and the situation quickly became very uncomfortable. Instead of the accommodation that was advertised, we ended up in a place that was far worse than what had been promised online.\r\n\r\nWe contacted Agoda support, hoping they would help resolve the issue. Yet nothing was done.\r\n\r\nNo solution. No compensation. No accountability.\r\n\r\nOverall, the entire experience felt like a system designed to confuse travellers, pressure them into unexpected payments, and then place them in completely different apartments than the ones advertised. In our opinion, this crosses the line into outright deception and fraud.\r\n\r\nWhat you see on Agoda is not necessarily what you get. You might book a specific room in a particular building, only to be moved somewhere else entirely \u2014 into a different building with noticeably lower standards.\r\n\r\nOverall, the experience left us feeling deceived and extremely disappointed. Travellers should be very cautious when booking here."
Gabriela
22
Your browser does not support embedded videos.
Anonymous
Anonymous
//
01/01/2019
Filter:
Rated 5
None
5 Stars
4 Stars
3 Stars
2 Stars
1 Stars
Helpful
Anonymous
Verified Buyer
Show Details
“
Fast response with affordable price.
”
Helpful
Report
Posted 8 years ago
Lythmee Willie
Verified Buyer
Show Details
“
Very reliable and convenience for a frequent traveller like myself.
”
Helpful
Report
Posted 8 years ago
Shuojie Sun
Verified Buyer
Show Details
“
Thanks for provide all of hotel information n could very easy booking!
”
Helpful
Report
Posted 8 years ago
Sanggeetha S Maniyam
Verified Buyer
Show Details
“
good service.
”
Helpful
Report
Posted 8 years ago
Anonymous
Verified Buyer
Show Details
“
I can find and reserve easily.
”
Helpful
Report
Posted 8 years ago
Anonymous
Verified Buyer
Show Details
“
best offer price
”
Helpful
Report
Posted 8 years ago
Maygensin Maturan
Verified Buyer
Show Details
“
Excellent. Smooth booking transaction. I'd definitely use Agoda on my future travels.
”
Helpful
Report
Posted 8 years ago
Leslie Lim
Verified Buyer
Show Details
“
so good and very nice...
”
Helpful
Report
Posted 8 years ago
Maria Cecilia Jagua-Lucas
Verified Buyer
Show Details
“
Agoda makes my life easier and i love it that i can book hotels in just one click. Hassle free plus the rewards! :)
”
Helpful
Report
Posted 8 years ago
Khamsevagene Kalyana Sundaram
Verified Buyer
Show Details
“
Fast ,cheap & efficient
”
Helpful
Report
Posted 8 years ago
Rufiza Zahid
Verified Buyer
Show Details
“
Made my life easier because I always travel by just using your apps I can just choose which hotels suit my need. .
”
Helpful
Report
Posted 8 years ago
Anonymous
Verified Buyer
Show Details
“
Awesom experience
”
Helpful
Report
Posted 8 years ago
Lin Jiang
Verified Buyer
Show Details
“
Easy cancellation policy and has many options for choosing a accommodation
”
Helpful
Report
Posted 8 years ago
Somchit Teetipsatit
Verified Buyer
Show Details
“
communication is very good
”
Helpful
Report
Posted 8 years ago
Teong Mee Yen
Verified Buyer
Show Details
“
Very Good , happy stay with this hotel ,
”
Helpful
Report
Posted 8 years ago
Simon Tang
Verified Buyer
Show Details
“
All is awesome.
”
Helpful
Report
Posted 8 years ago
Setu Thakrar
Verified Buyer
Show Details
“
Good Service
”
Helpful
Report
Posted 8 years ago
Sumiati Sumiati
Verified Buyer
Show Details
“
Very easy n convinient apps to book hotel
”
Helpful
Report
Posted 8 years ago
Lina Castillo
Verified Buyer
Show Details
“
quick and easy booking very reliable and helpful
”
Helpful
Report
Posted 8 years ago
LU RENEE
Verified Buyer
Show Details
“
Fast and easy!
”
Helpful
Report
Posted 8 years ago
«
1
2
...
7
8
9
10
11
»
Agoda Company Pte. Ltd.
is rated
4.3
based on
400
reviews
Visit Agoda Company Pte. Ltd.
Our Company
Business Solutions
Impressum
Terms & Conditions
User Privacy Policy
Business User Privacy Policy
Data Protection
Data Request
