Airwallex Reviews

4.8 Rating 138 Reviews
96 %
of reviewers recommend Airwallex
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Phone:

13 32 99

Email:

joe.romeo@airwallex.com

Location:

Level 7, 15, William Street,
Melbourne
3000

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Anonymous
Anonymous  // 01/01/2019
Extremely helpful and works quickly to help me with my unique needs. 10/10.
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Posted 2 years ago
Emily was extremely helpful and I have to say a great first impression for Airwallex. Airwallex seems like a fantastic international banking option.
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Posted 2 years ago
Very impressed with the features and benefits of Airwallex, I will be moving my funds from bank account to Airwallex account for all future business transactions. Jayd was very knowledgeable and helped me set up my account.
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Posted 2 years ago
Well, I've already written up a couple of reviews for Airwallex.. all good of course. Today, I'd just like to thank Emily for her introduction to the product platform. Apart from being an excellent product, which really needs little introduction, Emily gave us a competent, confident walk through; answered the questions we had and extended her ongoing assistance should we need it. A professional and a pleasure to speak with. Thanks! PebbleJar
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Posted 2 years ago
excellent concept and service. what a dream compared to traditional banks!! thanks for an exceptional experience. keep it up ...
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Posted 2 years ago
It was quick and very informative. Thank you Rachel!
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Posted 2 years ago
Great exp. Easy to use platform
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Posted 2 years ago
It took a little while to get the documentation in order to set up the account, but Airwallex were very helpful in explaining why. And once it is set up, the service is very easy and intuitive. I highly recommend having the zoom call to go through the platform - it is very informative and gets you going straight away!
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Posted 2 years ago
Airwallex is a good platform to use and it makes it easy to identify specific payments to suppliers with specific card for each. Having global accounts makes it easy under one platform. We continue to use it in our business and I highly recommend AirWallex.
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Posted 2 years ago
My account was taking longer than I expercted to be set up. I found the support team to be supoer helpful. They clearly explanied to be what was going on and when I could expect to hear back. They also checked in with me and follwed up. A nice change to many online companies you can't get never get in contact with! Excellent Service!
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Posted 2 years ago
Airwallex has made our startup sooo much easier to run. It solves a bunch of problems that the banks don't: simple international payments and digital and physical credit cards for SaaS and staff. As a founder running over 50 pieces of software, Airwallex is up there with Slack, Notion and ClickUp for how incredibly useful it is and what a pleasure the software is to use.
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Posted 2 years ago
Brilliant platform for business!
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Posted 2 years ago
So far so good.
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Posted 2 years ago
Jayd explained to me amazingly good. It's helping a business to go global !
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Posted 2 years ago
Looking forward to working with Airwallex and switching everything over.
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Posted 2 years ago
Great customer service thanks to Jayd Brick. Platform is easy to use and straightforward to set up.
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Posted 2 years ago
It was initially a little difficult to get the ball rolling. We were asked to supply details when creating an account (which is totally reasonable). However, we are a brand new business and do not have a traditional bank account, and are opening up one of our first accounts with you directly. This made supplying additional documents to create an account with you more difficult, as things like bills and invoices were unavailable because we don't have a bank yet! Airwallex may want to consider the kinds of documents that they require for verification purposes for new businesses who are opening their first account with them, rather than another bank or financial institution. Once we got set up, Jayd took us through the platform and was very helpful and informative. He took us through the user interface, explained the different concepts, answered our questions, and got us going in no time. Thanks Jayd!
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Posted 2 years ago
Emily did a great demo and answered all my start-up queries. What a great, cost effective solution, Airwallex has created for Australian businesses.
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Posted 2 years ago
Jayd is very professional and very knowledgeable person. He explained me each and every feature of airwallex. I was very impressed with his patience as he was guiding me and I was doing it. Again Kudos to Jayd for helping us out in setting up the account and explaining us.
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Posted 2 years ago
An informative and simple onboarding experience. Look forward to doing business with this platform.
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Posted 2 years ago
Airwallex is rated 4.8 based on 138 reviews