AKRacing Australia Reviews

4.7 Rating 485 Reviews
92 %
of reviewers recommend AKRacing Australia
4.7
Based on 485 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read AKRacing Australia Reviews

About AKRacing Australia:

AKRacing has come a long way since their inception in 2001, where their focus was solely on the production of race car seats. The AKRacing brand was previously known as AK Seat. Fast forward to 2008 and AKRacing now specializes in producing premium and ergonomic gaming and office chairs and equipment.

The AKRacing brand was introduced into the Australian market back in 2015, where they continue to operate out of the leafy green suburb of Kirrawee. AKRacing now has distributors all over the world - America, Singapore, Japan, Korea, Tahiti and Europe, just to name a few.

Something that sets AKRacing apart from their competitors is that they do 100% of their own designs, R&D, product development, testing and quality control. AKRacing highly guarantee their products, as they manufacture every single part, which means that they do not have to source these components from other suppliers, allowing them to ensure the quality is always consistent.

Currently AKRacing Australia offers their chairs in 3 different materials, which feature across 9 different chair series, boasting an impressive range of over 45 different chairs in total.

Visit Website

Phone:

02 9545 0532

Email:

support@ak-racing.com.au

Location:

101 Bath Rd,
101 Bath Rd
Kirrawee
2232

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AKRacing Australia 5 star review on 12th December 2023
Damien Pace
AKRacing Australia 5 star review on 24th October 2022
Abir Ftouni
AKRacing Australia 5 star review on 6th September 2022
Anonymous
AKRacing Australia 5 star review on 30th August 2022
Kelvin Zhang
AKRacing Australia 4 star review on 6th May 2022
Warrick Rundle
AKRacing Australia 5 star review on 1st March 2022
Lachlan Bell
AKRacing Australia 5 star review on 15th January 2022
Tahnee Ping
8
Anonymous
Anonymous  // 01/01/2019
Checkout process was excellent, well built website, dispatch and delivery timeframe also excellent. Description of package contents poor, paid extra for an upgrade offered during checkout for a cushion that came with the chair by default, was not listed. Chair turned up with a plastic guard component broken. Did not affect assembly or operation of chair, no reply to communications regarding this matter.
Helpful Report
Posted 1 year ago
Hi Dan, We have looked through our records and could not find communication. Could you please let us know where you contacted us on so we can look into why it didn't come through? We are happy to refund for the cushion and get the broken plastic guard sorted for you. Please contact us directly on sales@ak-racing.com.au and we will get the process started. Best regards, AK Racing Australia Management
Posted 1 year ago
Probably not your fault but I was disappointed that the chair did not have a seat tilt function like the one I had bought previously for the same price.
Helpful Report
Posted 2 years ago
Ok, fine chair well made
Helpful Report
Posted 2 years ago
I can't really rate the chair yet as for some unknown reason it bypassed victoria and arrived in Hobart the day after it was scheduled for delivery. I'll get back to you ok the chair if it arrives. Cheers
Helpful Report
Posted 2 years ago
It’s a Xmas present so can’t write a review yet
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Posted 4 years ago
Screws continually lose on both are rests. Chair generally uncomfortable
Helpful Report
Posted 4 years ago
tl;dr For $100 more I could have got a real office chair that actually offers some form of ergonomics, that wouldn't leave me in pain at the end of the day and actually feels comfortable to sit in, and offers a reasonable warranty Instead I chose to buy this, by no means is it an AWFUL chair, but I should have at least put in some research before purchasing it. It's not a chair that you can comfortably spend 8 hours in, I've owned it for about 4 years now. Right at the warranty was about to end the gas lift begun to fail, I was busy with work at the time so I decided to tear down the chair once I got some time off and figure out what was causing it. The whole seat base was rusting, the gas lift was failing, and the wheel base and gas lift had rusted together, unable to be torn apart. Thankfully the warranty team from akracing were nice enough to replace the entire bottom half of my chair, a week outside of warranty after being told that consumer law exists and that I would be contacting the ACCC for advice. Another 6 months outside of warranty the plastic "leather" on my chair begun peeling at the end of the seat, and half way up the back, where the pillow backrest would sit (i.e rubbed off). For the price I paid, 5-10 year warranty is the standard from proper office chair companies, they offer more adjustability, more comfort and more after sales care. The only upside to this purchase is that I've learned taking a car seat design and sitting in it as an office chair is the worst decision anybody has ever made, pleather shouldn't be on a $500 chair and 10 years warranty is the standard in the industry at that price. It's given me a list of things I should avoid as I shop for a new chair now.
Helpful Report
Posted 4 years ago
Chair is decent. Expensively priced in terms of comfort. Aesthetics are great, but the fact that AK Racing does not replace arm rest material when damaged is a let down.
Helpful Report
Posted 4 years ago
I purchased a chair recently, and its leg/wheel has just snapped off
Helpful Report
Posted 4 years ago
Hi Paul, We are sorry to hear this, have you been in touch with our dedicated tech support team? support@ak-racing.com.au If you haven't been in touch yet, please email a copy of your invoice, some photos of the breakage and our team can look at processing a warranty claim for you, we are always more than happy to help with these issues. Cheers, AKRacing Australia.
Posted 4 years ago
Absolute rubbish, fabric falling apart and screws falling out.
Helpful Report
Posted 4 years ago
AKRacing Australia is rated 4.7 based on 485 reviews