“After seeing countless Instagram ads, I finally decided to take the plunge and purchase the hardcover book of Psalms as a coffee table display. However, I was quite disappointed upon receiving it. Despite the price, the book was much smaller than the typical size of a coffee table book, which was misleading based on the pictures.
Unfortunately, this reinforces why I rarely buy products from Christian companies…the images often look far better than what you actually receive. It’s disappointing that this experience turned out the same way.”
“Very poor service. Very misleading. Tried canceling several times with no avail and then got a message saying it was delivered.. will never do business with this company again”
“I am so very disappointed in the amount of money I spent to buy a check list on what chapters and books to read in a year of the Bible. I expected there to be more information of suggested readings one page on a weeks worth of biblical reading. Not worth the money!”
“Do not order from them. Said shipping was 3 to 7 business days I ordered on the 4th of November and didn’t receive until the 23rd. I emailed the company asking what was going on never received a response so I wrote a email a 2nd time and explained how unhappy I was they finally responded with a sorry for the inconvenience and gave me no explanation as to why it was so late. I will never order with them again.”
“Book for some reason has a strange smell.
The covers front & back has a strange feel to them.
Don’t know what type of chemicals this publishing company used but it’s evident.
Also for $46 it is not worth the high cost.”
“I am very disappointed. There are 3 thought questions each week and bible verses to read. I thought it would dive into understanding And meaning if passages. Wouldn’t recommend”
“HORRIBLE, I REQUESTED A REFUND.
ALABASTER REFUSED TO ADDRESS THE REQUEST, STATING IT WAS TOO LATE, AND WOULD NOT ADDRESS THE ISSUE ANY FURTHER!
STILL WILLING TO MAIL BACK THE ORDER!! FOR A FULL REFUND!
ANGIE LAZU
262-468 6490”
“I ordered the Good and Beautiful Bible Study Volume 1 as a Mother's Day gift, but it was received as junk. The pages were all wrong and crumpled, the cover was wrinkled, and the entire book was warped like a banana. The recipient was embarrassed because of the poor quality of the gift. I was embarrassed to send such a horrible gift. I reached out to Alabaster, sent 10+ images, and asked for a replacement but have not received any replacement, even though they said it would be sent and received BEFORE Mother's Day. Horrible quality and horrible service.”
“I communicated with alabaster co before ordering the complete Bible collection twice and I was assured twice after asking that the books included were hardcover books and every book that came in the collection was a softcover book. Great Bibles, bad customer service.”
“I just got it and just started but it’s not really what I thought it would be. It’s basically just reading something and then given your thoughts which is not really what I was looking for in the Bible study so anyhow, I’ll keep reading it and see what I think, but I’ll won’t be ordering another one again.”
“This has been a horrible experience. I ordered on Dec. 9th with the promise that my order would be here before Christmas. I didn't receive my order until January 3rd. The highlighters and bookmark had been canceled due to no stock. In addition, they only sent 2 of the 3 books I ordered. I have emailed twice with no response. Terrible, terrible, terrible customer service!”
“I placed a large order (for two different gifts)on December 11 and have received zero communication about my order other than a confirmation they got it. Christmas has come and gone, and I cannot get a hold of anyone at Alabaster to tell me where my order is.”
