“The look of Alabaster's materials is wonderful! The artwork is beautiful and so thoughtfully chosen for the layout of each page. Their customer service and speed of delivery is also commendable.
The content, however, is sub par. I ordered both volumes of The Good and the Beautiful and was so excited to receive them. However, within the first few pages it was clear that this study is driven more by current cultural ideas than Biblical truth. While I do believe Scripture speaks to all people, in all places, at all times, it is important that we allow Scripture to be the guiding lense for how we interact with culture rather than the reverse. I was very disappointed.
If you are looking for a Bible study to deepen your understanding of Scripture and your relationship with God, this is not it.”
“I am very sorry to say this is not at all what I expected…I was hoping it would take the passages and explain them in terms that make sense to me. I am very disappointed…”
“I need help the shipping address is not correct on my order I’ve sent so many emails and chat messages and no has helped me. It seems impossible to get any response.”
“The book I ordered was marketed as a way to help read and understand the Bible. It is just a very very small synopsis of a large amount of chapters and then it says to read the Bible. I was very disappointed because I was ready to learn and this didn’t help me.”
“No. One will get back with me. I ordered 2 sets of books by mistake. I called them back immediately. They said it was too late. I would have to wait till I got the books. I reached out again and still no one will get back with me to help me with this issue very unhappy.”
“I wouldn't buy Alabaster's weird biblical books. My wife and I opened the books and saw dull pictures and words from the bible. It's best if one simply bought a leather Bible for 1/3 the cost from Amazon.”
“After placing the order, I immediately realized that the address was wrong. I reached out multiple times before the item shipped to try to update the address, and I never got a response.
Horrible service.”
“Cant tell you how disapointed I am in the delvery of the product. I purchsed 3 sets for my three daughters for Xmas. I was shocked to find the books all stuffed in 2 boxes in no real order. The box was clearly not strong enough fo thte number of books and was broken open on three sides exposing the books to the elements. It woudl ahve been nic eto have had them packaged professionally and in 3 separate boxes strong enough to protect them in shipping. Great idea and great product ruined by the final touches and delivery. thumbs down.”
“My package never arrived. Two emails sent to company with no response.
Will not be ordering from this company again and will tell others of my experience.
Issue is still ongoing. Cannot change my review.”
“Your product is beautiful and I like it very much. For whatever reason I received the order twice and was charged twice! When I saw my bank statement I was really confused because I had not received the product yet. I tried contacting you but no phone number was listed anywhere. I called my banks fraud department and talked to them. They definitely have ways to contact them. They said in their system there are several instances where people have accused your company as having fraudulent practices. They told me to email your company requesting the charges to be reversed. I assume that I will have to pay shipping charges now.
I really hoped that this would be as I expected because I am bedridden a lot of the time with a terminal cancer. I sent an email to y’all about 4 or 5 days ago and have not had any response to it!”
“I wish that it was possible to leave ZERO star . I am so not satisfied with this company and the same with TikTok. My order still isn’t correct and the customer service is a negative zero.. I’m toooo upset to continue…”
“unfortunately I have no luck when ordering with this xompany the first time I ordered the wrong Bible and the second time I wanted to order the series of women of the Bible and unfortunately I thought it was more scripture passages and when I got it realized it was definitely a Bible study I was looking for something more of reading actual scriptures from the Bible. It was my mistake but unfortunately will probably seek out other companies that have easy to read scriptures from the bible. They were gracious enough to give me a store credit on my first mistake.”
“Order was not right and very dissatisfied with the whole thing. You didn’t send what I ordered and then charged me again to send the right one.
You returned my ordered yet you deducted the discount and the shipping. Sorry to say but was very disappointed.”
