Aldermore Bank Reviews

Name: Aldermore Bank
Rating: 1.67

1.7 Rating 119 Reviews

16 %

of reviewers recommend Aldermore Bank

Company Reviews

Questions

Metrics

1.7

Based on 119 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

Visit Website

Write Your review

Tell us how Aldermore Bank made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Aldermore Bank 1 star review on 21st May 2025

Maria Fernanda

Aldermore Bank 5 star review on 21st November 2024

AVA LINDA

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Multiply your source of income by joining Tradecrypts!! .com!! the best Crypto investment Platform”

Helpful Report

Posted 6 months ago

“Withdrawal of funds before 2 pm has not been paid into nominated account on same business day.”

Helpful Report

Posted 8 months ago

“The reason I give 2 stars is that at least they have a good working internet banking and the withdrawals (originally) work within the timescale they promise. However, do not fall for it. They make it sound super simple and easy and then they keep your money hostage. I explain... I opened this account by how easy it sounded to deposit / withdraw money from my main current account in case I had an emergency and needed the money. And the first time around it worked great. Until I get a letter in the post saying that until I prove my current account is my own they have put "preventative measures" in my easy saver (without giving any details about which they are!). I went paperless with my current account provider, so I go to my app's inbox and download my latest statement, I send both a photo of Aldermore's original letter to me and the PDF I just downloaded from my current account provider to them via email... I thought, well this is done. They have my email, they have a photo of the letter, surely there will be no doubt THIS IS ME. Wrong, I receive an email saying they do not accept digital documents (when are we? 1980s?) and I must contact customer service via phone. I do, customer service then says they cannot accept digital documents... Ok, but I don't have a printer at home, what do I do? Oh, we cannot accept documents printed at home either, it has to be an original from your bank - lady, did you not just hear me saying I had gone paperless? So, she then explains that I cannot do anything with my money until I send an original statement from my bank via post. Keeping my money hostage! So I contacted my current account provider, who confirmed the copy of the statement will come in 7-10 working days. This plus the amount of time it will take to send the statement back to Aldermore and having them processing it, means that this won't get resolved any earlier than 15 days. I sincerely hope I will not need this money within these 15 days or I am going to be a very angry person. This is MY MONEY! Why do you go through all the trouble of limiting deposits and withdrawals from a specific current account to then do all this? It's ridiculous and outdated.”

Helpful Report

Posted 6 years ago

Aldermore Bank is rated 1.7 based on 119 reviews