Aldermore Bank Reviews

Name: Aldermore Bank
Rating: 1.62

1.6 Rating 101 Reviews

16 %

of reviewers recommend Aldermore Bank

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1.6

Based on 101 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have several accounts and I find Aldermore bank very good, competitive rates easy to open and they are simple to contact.”

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Posted 22 hours ago

“I am open to share my experience with bitcoin investment and losing money to scammers. However, yes it is possible to recover your stolen bitcoins. I never believed in bitcoin recovery because I was made to understand that it was not possible. However, sometime in October I fell for a forex scam which promised overly high returns and I ended up losing close to $70,000. I searched for a month for help until I finally came across an article on reddit in regards to recovering stolen cryptocurrency so I reached out to him at [CONTACTZATTECHRECOVERY AT GMAIL COM.] I was so scared and skeptical because I have heard of bad experiences but I decided to give them a try and to my greatest surprise I was able to get all my stolen bitcoins recovered from the scammers within a very short time frame. I don’t know if I’m allowed to share the links on here but you can contact if you also need help”

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Posted 2 weeks ago

“Have banked with for many years. Excellent customer service and competitive savings interest rates. Any and all assistance required has been first class including very polite and able staff. The only thing I would like to see change is when withdrawing any amount it should be allowed to transfer to any selected account not just an original nominated account.”

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Posted 1 month ago

“Absolutely awful experience, been over 7 weeks (last 3 weeks with underwriter) and keep getting palmed off - keeping telling my broker that it will be dealt with 'today' and never is - despite escalating as complaint. Seller now getting restless as planned date was 31st but we are now a week past this date....and still no further with Aldermore so Solicitor cannot give a 'new' completion date. Please avoid at all costs!”

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Posted 1 month ago

“To entice you in and collect your deposits till the very last penny, they will use any means at their disposal. By discovering SIMONCH.COM, my quest to retrieve my money was ultimately successful. In a matter of weeks, he completed my case with prompt professionalism and obtained my full reimbursement.”

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Posted 1 month ago

“So after being told there is a 10 day turnaround & what seems to be a straight forward process/transaction. I’ve been waiting for 21 days for Aldermore Bank to sign off/authorise a 2nd charge onto my property to secure a loan/mortgage. No amount of any phone calls or emails from me, my mortgage broker or solicitor seems to make any difference to this company. They have No empathy or urgency towards Customers needs. Absolutely incompetent. Avoid !”

Helpful Report

Posted 2 months ago

“What a terrible company for mortgages, made me wait 7/8 weeks, do not stop asking irrelevant questions then make you wait weeks for a response but that stage I have lost the house as I could not get an straight answer from them. I would avoid these like the plague, not worth wasting your time with them.”

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Posted 2 months ago

“Can’t believe all you people giving it one star. I have over £150.000. In ISAS and fixed rate bonds. No problem great company with great rates.Ron”

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Posted 2 months ago

“I applied for a saving account for my business with Aldermore, on the recommendation of CashPlus with which I have a corporate checking account. The application, made on 21 March 2024, went through fine and they promised to get back to me within a day or two. Not having heard anything, however, on 29 March I tried to log into my account only to have a message say my account was on hold. I contacted Aldermore's customer service, which responded on 2 April stating that a "due diligence team manager [would] review and return to [me] with an update [...] tomorrow." The "tomorrow" came and went but, by 18 April, I had received nothing. I therefore emailed them again asking they discontinue my application process. Some others have had a positive experience with Aldermore and I am happy for them. Me? I received lousy customer service and sore lack of attention right at the very first step of becoming its customer. An institution that fails at this very first hurdle like this is not worth my trust or my confidence with my hard-earned money.”

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Posted 3 months ago

“I have had the most shocking experience with this bank trying to transfer a significant sum to put into a cash ISA, this process started at the beginning of February and the transfer is still incomplete due to their inefficiency. After all the disgraceful reviews you would think Ben Taylor their customer experience executive would do something about this . I’m loosing cash if this continues I will be dealing with the ombudsman”

Helpful Report

Posted 3 months ago

“Awful service that screams inexperience. Value was 22% under guide price with no comments or method to challenge or question.”

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Posted 3 months ago

“Don't waste your time on theses. It would be 0 stars from me if that was an option. They give you an agreement in principle. They let you put an offer in on a house. They say they are happy you can make the repayments. They let you instruct your solicitors (which means a down payment). They send out a surveyor to the property (who is happy with it). Then at the last second when everything is about to get finalised they pull back their offer with no understandably explanation. Absolute joke of a company.”

Helpful Report

Posted 3 months ago

“really poor company to get a mortgage with, poor customer support and poor system, go to any othe rlending and avoid this one.”

Helpful Report

Posted 3 months ago

“Very poor service…the staff are very friendly but you cannot get sense out of the business…I must warn all potential investors that although interest rates are good with this African company owned by The First Rand Group you will have difficulty withdrawing your money….the bank is Uk government backed…but I would suggest you deposit your funds elsewhere”

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Posted 4 months ago

“Must be short of staff 1st in the que and still on hold for 1 hour 10 min what sort of company is this 🤔”

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Posted 5 months ago

“I was busy surfing the internet and crying for help after getting scammed by this broker and finally i got one with G a l w a y r e l i a n c e they did a wonderful and professional jobs and they carry me along through the process now i can rest from this headache they cause me...”

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Posted 5 months ago

“possessed a verified mortgage offer from this bank. eight months of account checks were completed.I eventually received the offer. As agreed upon during the offer procedure, I paid off my credit card debt. using their attorneys to handle the remortgage conveyancing. Had to give them extra money in fees. They then undervalued my house by $100,000, which required me to reapply for a loan and have further checks done. I eventually gave in to pressure to finish in order to keep my house, so I took on a higher interest rate. After I paid $5,000 for certain document processing, they withdrew my mortgage 24 hours before completion. I reported them to the money recovery organization KEZOOK, and I was able to get my money back.”

Helpful Report

Posted 6 months ago

“I was feeling crazy and helpless after talking to these con artists till I came across C O N C E P T S T R D / C O M. They were able to assist me in getting my money and profit back and getting started again within a few days after thoroughly reviewing the details of my account. Their exceptional work allowed me to regain what I had lost. You should get in touch with C O N C E P T S T R D / C O M if this scam broker deceived you since they advocate for sticking up for what is fair and reasonable.”

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Posted 6 months ago

“Trying to open a cash ISA but it’s taking far longer than it should and despite multiple phone calls chasing up and then assuring me it will all be set up within a day or two, I am still waiting for rthe ISA to be opened and the details sent to me. Considering cancelling the process as I worry that withdrawing my own money when the time is up will take even longer!”

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Posted 7 months ago

“Online bank, so avoid if you find doing things online difficult! T&C's clearly explain penalties for early withdrawals, so suggest they are read carefully before opening any account. Not had a problem moving money either way. Use common sense with regards to changing interest rates, not rely on Aldermore to give you the best rate in a fluctuating market. They are in it to make money after all!!”

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Posted 7 months ago

Aldermore Bank is rated 1.6 based on 101 reviews