“I have used Aldermore for both Business and Private savings.
The service has been very good and the interest rates some of the most competitive the in town.”
“I applied for a fixed rate Isa on the 23 Nov by sending in a copy of my bank account for verification. I have not heard one word from them, and after phoning day after day and waiting a minimum of 30 minutes each day and 1 hour for 1 day, I have not been able to make any contact and I still haven't heard from them and now it is the 6th Dec so I have past the depositing time for the account to be set up. What a waste of time.
Terry M”
“Have to say I was nervous of opening an account on line with a bank I had never heard of that has had such mixed reviews but hand in heart it has gone really well. I’ve easily and quickly transferred my ISA that was earning nothing into a high interest account. All my paperwork has come through. I can access my online account and I’m happy. Weird not talking to a human being though. This has been a real leap of faith.”
“Have had various types of savings accounts. All with no problems whatsoever. As long as I don't exceed the agreed parameters, and stick to the rules and regulations and terms, everything is/has been exactly as stated at the time of the original agreement. Transfers of monies has always been easy. Rates go up and down (unless you opt for a fixed rate/term account) as with all banks and they are no different to any other bank there. They make money from collating and handling our money and the system fluctuates, according to the markets. It's a simple process! You ask, they offer, you read it fully, and then accept or refuse.
Only after that, if they fail to meet their side of the bargain, do you have a right to complain and then do it directly with Aldermore. Not on some public forum which is yet another bitching site.
I can't understand all the bleating and one sided stories on these reviews. We all have the option to go back to a face to face with a bank official and not bother with online banks at all.”
“Can’t believe me and my partner got a mortgage. Me and my partner had some financial difficulties a few years ago and we didn’t think we would be accepted especially when reading all the awful reviews and our low 5% deposit. it did take a bit longer than normal about 3-4months altogether they did ask for different information and more payslips. We had a fab mortgage advisor Mike and he sorted everything out with Aldermore. So don’t believe all the reviews there is hope for others.”
“Have had car finance with MotoNova for 3 years. Just applied for an Aldermore mortgage via a broker, all approved in under a month. So far i am very impressed with Aldermore.”
“Have had no problems with opening accounts or transferring money with Aldermore since I first opened an account several years ago. They have provided great communication and best of all their interest rates are so much better than those being offered by leading banks and building societies.”
“Wonderful news, whether they read my review regarding customer loyalty I don't know, but we were contacted by Aldermore Bank ( I called them back as you should for security reasons) and received an apology and opened the account at the original rate. Well done, and thank you Aldermore”
