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Alert 1 Reviews

4.5 Rating 1,330 Reviews
85 %
of reviewers recommend Alert 1
4.5
Based on 1,330 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Alert 1 Reviews
Visit Website

Phone:

1-866-802-3676

Email:

sales@alert1.com

Location:

1000 Commerce Park Drive, Suite 300 Williamsport, PA17701

Write Your review

So far, so good!!
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Posted 4 years ago
Delivery of the unit was right on time. We performed a test alert and that went well. The person responding to the test was very courteous. So far...so good!
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Posted 4 years ago
This is for my 91 year old mom. She wasn't sure if she would want to wear something all the time because she was concerned that it would bother her. But, she chose the necklace and it is so lightweight that she barely even remembers that she has it on! This is a major victory because the last company we had an alert necklace from, it bothered her too much and she never wore it.
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Posted 4 years ago
It is reassuring to know that Alert1 is here for our 90 year old mother! Even a false alarm is handled with professionalism and understanding.
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Posted 4 years ago
Immediate response
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Posted 4 years ago
Good job
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Posted 4 years ago
Fortunately I been doing well aches and pains due to My RA. Living alone I love having alert1 it is comforting knowing I can press the button if I have any kind of issue. issue.all your customer service and technical people are all so very nice and friendly. :)
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Posted 4 years ago
great response,nothing serious,trated by medics on site!
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Posted 4 years ago
Very quick response time, had emergency services here before I could get home, and I work 10 minutes from home.
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Posted 4 years ago
My Wife slipped and could not get up. The.local ems came quickly and sorted her out. Good Job!
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Posted 4 years ago
Always there. I was doing a test!
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Posted 4 years ago
I am doing fine, I didn't break anything or to go to ER Thanks for responding so quickly
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Posted 4 years ago
When you called my daughter, your call was a spam call, so she did not pick up I need a updated large band for my wrist button. Where do I obtain one?
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Posted 4 years ago
Hello Margie, We are sorry to hear that your band isn't working! To get a new one please give us a call at 1-800-693-5433 Option 2. Any of our Member Care Specialists can assist you. Best, Alert1
Posted 4 years ago
This is her son! You did a fantastic job! The emergency response team responded in minutes and transported Mom to the local hospital where she was treated.
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Posted 4 years ago
You really helped me
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Posted 4 years ago
PROMT SERVICE
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Posted 4 years ago
Always very timely and helpful.
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Posted 4 years ago
Hello, This is the son of Bessie Bell who purchased the system and I followed up with my mother about her recent experience when she needed help. My mother indicated that she received excellent assistance when she fell recently and I am pleased that this service was there to help her. Thanks so much for being there for my mother. Lonnie Bell Jr.
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Posted 4 years ago
I am responding for my Mother, Uldine; she was very pleased with the way things were handled on your end. She is doing well. Thank you for your continue great service.
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Posted 4 years ago
Excellent service
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Posted 4 years ago
Alert 1 is rated 4.5 based on 1,330 reviews