ALINE Systems Reviews

4.5 Rating 423 Reviews
88 %
of reviewers recommend ALINE Systems
4.5
Based on 423 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 58%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read ALINE Systems Reviews
Visit Website

Phone:

800-736-9005

Email:

info@aline.com

Location:

1950 W. Corporate Way PMB 22715
Anaheim
92801

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Anonymous
Anonymous  // 01/01/2019
I was told it was a back order. I called and said cancel. They sent an email saying they got it canceled eight weeks later they ship it doesn't fit very poor material totally disappointing threw them away
Helpful Report
Posted 2 years ago
They are horrific fitting in shoes, can’t even begin to use them for athletes. Just a joke of an insole you overcharge
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Posted 2 years ago
Did not work for me
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Posted 2 years ago
Miguel, We are sorry you are having problems with the product. We offer a 100% refund so you can return them and we will credit your card. We also offer a free service to speak with one of our experts to see what we can do to help. To talk to one of our experts use the ink below at select a time that is convenient for you. I hope everything works out. https://share.hsforms.com/1Vsyu616TSaihrHGE24zSxg39hm9?__hstc=194895474.fbe085f2efbfc1615be4c669caea3a3a.1621346194230.1621431136502.1621958031131.3&__hssc=194895474.2.1621958031131&__hsfp=3537906334
Posted 2 years ago
Killed my feet, made them hurt 10x worse than before
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Posted 2 years ago
I have not received this purchase. I wrote also to cancel automatic purchase and have not heard back. Customer service is terrible. Please respond and send me a phone number.
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Posted 3 years ago
I wanted to love this insoles. I walk between 25-30 miles 4-5 days a week and understandably so my feet end up hurting. I need a lot of support for my feet. I replace my shoes every 3-4 months and I had been wearing other brand insoles. I gave Aline a try. The price point is high but I was positive. I used Aline for 3 months. My feet began to hurt even worse and the discomfort only grew as time went by. Then my back began to hurt. It was so bad I had to stop using them. I replaced them with my old insoles and it took about 2 weeks for the pain to go away. I simply can’t say that they did what they were meant to and at that price point they should’ve.
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Posted 3 years ago
I have not received anything yet to review I made the order and it has not been delivered
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Posted 4 years ago
Carlos, We see that your order shipped on Dec 16th, the same day as your order and was delivered on 12/21. The free shipping option uses UPS post which is UPS and then your local post office for delivery. They can sometimes take more time in some areas. Sorry it was not as fast as you would like.
Posted 4 years ago
These are supposed to be good for your feet and better than the average sole. I was disappointed in them however. To someone with smaller feet and a more natural gate, these might work perfectly for shape, but for me, they were too stiff, hindered me to put my feet in my boots with them in as the sole sole, and were not comfortable, even in my athletic shoes when swapped out. Can I get a refund and send them back, or maybe exchange them for a pair that would work better? They look cool, but are not functional for.me.
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Posted 4 years ago
Kody, We are sorry they are not working for you. We have a 90 days return policy. Please send them back and we will be happy to refund you. You can initiate the return process on our website and we will pay for the return shipping.
Posted 4 years ago
I was charged for this product, and I have yet to receive any shipping info or my actual product. I like communication. I don’t know what is happening and now I’m getting very frustrated.
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Posted 4 years ago
Ricardo, We see this order shipping on December 5th (one day after your order) and was received on December 13th. The free shipping option uses UPS post which is both UPS and your post office for local delivery and can take longer in some regions.
Posted 4 years ago
ALINE Systems is rated 4.5 based on 423 reviews