All About Living Reviews

Name: All About Living
Address: 68 - 72 Hinckley Road, 68-72 Hinckley Road, 68 - 72 Hinckley Road, 68-72 Hinckley Road, leicester
Rating: 4.83

4.8 Rating 183 Reviews

96 %

of reviewers recommend All About Living

4.8

Based on 183 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About All About Living:

Midlands largest fireplace showrooms with literally hundreds of products on display from wood burning stoves to the latest gas fires and media wall electric fires on live display.

Visit Website

Phone:

01163667766

Email:

paul@allaboutliving.co.uk

Location:

68 - 72 Hinckley Road, 68-72 Hinckley Road,
68 - 72 Hinckley Road, 68-72 Hinckley Road
leicester
LE30RD

All About Living 5 star review on 9th August 2025

All About Living 5 star review on 23rd July 2025

All About Living 5 star review on 22nd July 2025

P Gibson

All About Living 5 star review on 6th May 2025

All About Living 5 star review on 23rd February 2025

All About Living 5 star review on 13th January 2025

Anonymous

Anonymous // 01/01/2019

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“Great products and went above and beyond from enquiry to delivery. Does exactly what they say on th tin!”

Helpful Report

Posted 6 months ago

Hi Andrew, We are happy to hear that you are please with your halo 1800 and the service we provided. Thank you for taking the time to write a review.

Posted 5 months ago

“It's a pleasure to deal with a company that gives such excellent service, from initial contact through to delivery. Add to this the except price and you can see why I recommend them most highly.”

Helpful Report

Posted 6 months ago

Hi Colin, We are happy to hear that you were pleased with the service we provided, thank you for taking the time to write a review and thank you for the recommendation.

Posted 6 months ago

“Excellent customer service, timely delivery with a personal touch and a competitive price. A good experience with All About Living in notable contrast to our failed attempt to purchase the same model of electric fire with another company,”

Helpful Report

Posted 6 months ago

Hi Steven, Thank you for taking the time to write a review, we are glad to hear that you were pleased with the service that we provided, we will let the members of staff who helped with your order know.

Posted 6 months ago

“Very quick delivery and best price I could find. Pleased with purchase.”

Helpful Report

Posted 6 months ago

Hi, Thank you for your great review. We're so glad to hear that you were happy with the quick delivery and competitive price.

Posted 6 months ago

“Great advice when I phoned for further details, swift delivery and absolutely love my fire.”

Helpful Report

Posted 6 months ago

Hi Elaine, Thank you for your review, we are glad that you were pleased with our services, and we are glad that you love your fire.

Posted 6 months ago

“Absolutely first class experience. I’d narrowed down my choice of fire to a few and called the shop. They were selected as they were showing as offering the most advantageous prices nationally. They were amazing, giving clear and honest friendly advice. I proceeded to purchase on their website and then a further £10 off was offered! Fantastic! The fire arrived within a couple of days as promised and it is just perfect!”

Helpful Report

Posted 6 months ago

Hi Joanne, Thank you for taking the time to write a review and providing a picture. We are glad to hear that you are pleased with your stove and our services that our team provided.

Posted 6 months ago

“Impressed . All round an excellent service. Prompt delivery followed by excellent after sales service .products are competitively priced. I can honestly say this service is unbeatable”

Helpful Report

Posted 6 months ago

Hi Mary, Thank you for your review. we are glad to hear that you were pleased with the services we provided, we will let the members of our team who helped with your order know.

Posted 6 months ago

“Great communication regarding delivery which is vital when ordering a large, heavy item. Can’t fault them.”

Helpful Report

Posted 7 months ago

Hi Caroline, Thank you for leaving a review, we are glad to hear that you were pleased with our services and delivery, we will let the members of our team and the delivery driver that helped with your order know.

Posted 6 months ago

“Would definitely recommend this company very promt with order and kept us informed all the way complete excellent service”

Helpful Report

Posted 7 months ago

Hi Lorraine, Thank you for taking the time to write a review and for recommending us, we are very happy to hear that you were pleased with the service we provided.

Posted 6 months ago

“Nice to deal with on the telephone.”

Helpful Report

Posted 7 months ago

Hi Louise, Thank you for leaving a review, we hope you enjoy your Clarity 12 stove.

Posted 6 months ago

“Great service. Great prices and super helpful staff.”

Helpful Report

Posted 7 months ago

Hi James Thanks for your review we will let the members of our team know that you complemented our service.

Posted 7 months ago

“Excellent communication and efficient fast delivery Really happy with my Fire!”

Helpful Report

Posted 7 months ago

Hi Chloe Thank you for your reviewwe are pleased to hear thet you are happy with your new fire and the service our team privided.

Posted 7 months ago

“Disappointed ☹️ originally looked at Hereford 5 electric stove, £795 and the assistant said would give the flue and spigot for free. In the end went for a £1400 fire but was too big for the opening So had to go for the smaller one which was £1200. I waited nearly a month to be refunded the difference of the cheaper fire and the flue/spigot. Had to call and chase my money and was told wouldn’t offer flue for free as was only on offer on the £799 fire. So I bought a far more expensive fire and had to pay for the flue!!!!”

Helpful Report

Posted 8 months ago

Hi Tracy Thank you for your review. You were offered a free pipe with the stove that you wanted to purchase when you visited our store. You left the store and decided to purchase a different stove via our website which didn't include a free pipe. After we had delivered your stove you then realised that you had made a mistake and ordered a stove which was too big. We returned the same day and swopped the stove that you had chosen for a smaller stove at our cost and let you off the collection charge as it was Christmas. We had to wait for you to call with your card details in order to refund the difference in price between the two stoves neither of which ever included a free pipe. We are sorry you feel disappointed that we only refunded you the difference between the stove you ordered and the one to asked us to exchange it for. Hopefully you now understand the reason that we could not.

Posted 8 months ago

“We didn't have the best start as i ordered online and chose the delivery date to then get a phone call to say it was a bank holiday and they couldnt deliver - the system should have been updated to show this. Then i was told the fire wasnt in stock and they would have to wait for the supplier to reopen. However, I still give them 5 stars as Paul did then keep me updated and delivered as soon as they had it in stock. We havent set the fire up yet but we are very happy with the quality”

Helpful Report

Posted 8 months ago

Hi Claire Thanks for your review it’s great to hear that you were happy with your delivery and the service we provided. I can only apologise that our website allowed you to select New Year’s Day for delivery and have asked out IT to look into this.

Posted 8 months ago

“I came across All About Living when looking to purchase a new fire online. I contacted the shop twice and found the service to be outstanding. The people I spoke to really listened and took their time to give me the right support and help needed. Highly recommend.”

Helpful Report

Posted 8 months ago

Hi Kirsty Thank you for your review we are delighted to hear that you found our service to be outstanding and we’re pleased we were able to help you with the purchase of your new fire.

Posted 8 months ago

“I ordered the Flavel Romance gas fire from this company, when I put the order in it stated delivery would be in approximately 3-4 days, but then got a call from them stating it would take longer. Nevertheless I was ok with this, then get a call from them saying it would be delivered at the original specified time which was great. After the installation of the gas fire were were very happy as the performance exceeded our expectations, the gas fire is super powerful and energy efficient. I would highly recommend this gas fire my previous gas fire was also a Flavel, a brand which is reliable, reputable and oozes quality. Thank you All About Living for making this a pleasant transaction.”

Helpful Report

Posted 8 months ago

Hi Joglu Thank you for your review and pictures, it’s lovely to see your new Flavel gas fire in operation and to hear that we managed to get it to you on time.

Posted 8 months ago

“We bought the fire after much research on similar products. The same day as placing the order, an advisor phoned me and asked if we could take delivery the following day. We were delighted at an early delivery. We love the fire!”

Helpful Report

Posted 8 months ago

Hi Judy Thank you for taking the time to write a review we are pleased to hear that you are happy with your new fire and the next day delivery service provided by our delivery team.

Posted 8 months ago

“I bought an Evonic stove from this company in autumn 2024. Firstly, delivery was significantly delayed. When the stove was finally delivered in December it came with a broken door. I am still waiting for the replacement parts to be delivered >4 weeks later.”

Helpful Report

Posted 8 months ago

Hi Jacqueline Thanks for your review. The day you placed your order you were happy to wait until we could deliver your fire to your home in Edinburgh which did cause a delay. The door wasn’t broken or damaged but had the wrong Perspex fitted at the factory, it took longer than normal for your new Perspex to be delivered due to Evonic closing down to 2 weeks over Christmas. The issue with the Perspex was unfortunately out of our control but I can obviously understand your frustration with the delay. It’s good to know that you have now received your new perspex window and are enjoying your new fire

Posted 7 months ago

“Superb service. My fabulous fire was delivered by a very friendly and helpful gentleman from the company.”

Helpful Report

Posted 9 months ago

Hi Aileen Thank you for letting us know that you are happy with your new fire, we will pass on your complements to our delivery driver.

Posted 9 months ago

“Have not unpacked our electric fire yet as room is not finished. Pleased with our purchase from all about living, good price and speedy delivery. Appreciated it being delivered in their own van and not a careless courier.”

Helpful Report

Posted 9 months ago

All About Living is rated 4.8 based on 183 reviews