All About Living Reviews

Name: All About Living
Address: 68 - 72 Hinckley Road, 68-72 Hinckley Road, 68 - 72 Hinckley Road, 68-72 Hinckley Road, leicester
Rating: 4.82

4.8 Rating 171 Reviews

96 %

of reviewers recommend All About Living

4.8

Based on 171 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About All About Living:

Midlands largest fireplace showrooms with literally hundreds of products on display from wood burning stoves to the latest gas fires and media wall electric fires on live display.

Visit Website

Phone:

01163667766

Email:

paul@allaboutliving.co.uk

Location:

68 - 72 Hinckley Road, 68-72 Hinckley Road,
68 - 72 Hinckley Road, 68-72 Hinckley Road
leicester
LE30RD

All About Living 5 star review on 22nd November 2024

All About Living 5 star review on 19th June 2024

All About Living 5 star review on 15th December 2023

All About Living 5 star review on 5th September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent price, excellent service and a personalised delivery. All very good. Easy to order online too!!!”

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Posted 1 year ago

Hi Mark, thankyou for the review we are happy to hear that you had a good experience with our staff, we will let the staff involved know of your compliments to service and delivery!

Posted 1 year ago

“All About Living gave great initial advice and had good price so placed order, there was a confusing over what was an agreed delivery date between Xmas and New year but the team responding instantly and got it delivered next day. Great personal service”

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Posted 1 year ago

Hi Jason Thank you so much for taking the time to post a review it’s really appreciated by all the team. We hope you enjoy your new fire and all wish you a happy new year!

Posted 1 year ago

“Thrilled with the speed of delivery, just in time for Christmas. Box arrived in perfect condition and easy to plug in and enjoy. Really pleased with the effect of the flames - picture doesn’t quite do it justice (and we need to sort out a hearth!).”

All About Living 5 star review on 27th December 2023

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Posted 1 year ago

Hi, thankyou for the review including the photo - we are happy to hear that you had a good experience with our staff, we will let the staff involved know of your compliments to timely delivery!

Posted 1 year ago

“Excellent service. positive 100%. Thank you :-)”

All About Living 5 star review on 26th December 2023

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Posted 1 year ago

Hello, thankyou for the review we are happy to hear that you enjoyed our services and will let the staff involved know.

Posted 1 year ago

“Exceptional service - Scott and Paul went above and beyond and got our beautiful fire to us in time for Xmas. Highly recommended and thank you!!”

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Posted 1 year ago

Hi Lisa, thankyou for the review we are happy to hear that you had a good experience with our staff Scott and Paul, we will let them know of your compliments to service. Merry Christmas!

Posted 1 year ago

“Absolutely lovely people to deal with, these must be a family business, delivery was so quick and efficient! Definitely recommend!!! I have it in the garage ready for the installer in January.”

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Posted 1 year ago

Hi Phil, thankyou for the review we are happy to hear that you had a good experience with our staff, we will let the staff involved know of your compliments to delivery and yes we are a family business of 3 generations!

Posted 1 year ago

“I can’t lie and say that the delivery went without hitch but I can say that it was sorted with a smile and they did go all out in the end to get the item to me. The item was a great price and because of the service with a smile I would use them again”

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Posted 1 year ago

Hi Sam Thanks for your review, glad we managed to sort out your stoves delivery and it was a pleasure helping with your order.

Posted 1 year ago

“Friendly delivery & service thank you”

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Posted 1 year ago

Hello, Thankyou for the review we are happy to hear that you have experienced friendly delivery and service from ourselves, we will pass your compliments onto the staff involved!

Posted 1 year ago

“FANTASTIC CUSTOMER SERVICE BOUGHT TWO STOVES DELIVERED THE NEXT DAY DELIVERY DRIVER WENT OUT OF HIS WAY TO HELP ME WOULD HIGHLY RECOMMEND ALL ABOUT LIVING”

Helpful Report

Posted 1 year ago

Hi Andrew, Thankyou for the review we are happy to hear that you're pleased with our customer service and next day delivery, we will pass your compliments to your delivery driver!

Posted 1 year ago

“Best price on the net for our stove, easy to order on the website.Good communications, made contact by phone to arrange a suitable delivery date.The stove was delivered by their driver not a courier.Excellent all round would highly recommend.Many thanks👍”

All About Living 5 star review on 9th December 2023

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Posted 1 year ago

Hi Jason, Thankyou for the review we are happy to hear that you're content with our communications and our winning prices!

Posted 1 year ago

“Absolutely brilliant fireplace havent used my central heating since”

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Posted 1 year ago

Hi Kial, Thankyou for the review we are happy to hear that you are enjoying your fire!

Posted 1 year ago

“The service was outstanding.. Will highly recommend you.”

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Posted 1 year ago

Hi Tara, Thankyou for your review of our service and recommending us, we will pass your compliments to the staff involved!

Posted 1 year ago

“Ordered a log burner online, delivery was excellent, used their own van rather than a courier service. Two phone calls received during the delivery to update arrival time.”

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Posted 1 year ago

Hi Julie, Thankyou for your review about our excellent delivery , we will pass your compliments to the staff involved.

Posted 1 year ago

“Delighted with my Evonic 1800 fire. Very swift free delivery too. Many thanks.”

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Posted 1 year ago

Hi Evelyn, Thankyou for the review we are happy to hear that you are enjoying your Evonic 1800 fire. We will pass your compliments of swift delivery to the staff involved!

Posted 1 year ago

“Exceptional on every aspect. We sent an online enquiry, they phoned and offered a price much cheaper than competitors then delivered it in good time with a smile. A superior level of customer care that I have not experienced before. Highly recommend.”

Helpful Report

Posted 1 year ago

Hi Lee, Thankyou for the review including a photo - we are happy to hear that you have experienced a superior level of customer care and your compliments will be passed to the staff involved. Kinds regards from the All About Living team.

Posted 1 year ago

“We had a media wall from All about Living, it was installed by B&M, there was a problem with the lights but the aftercare service we have received has been excellent, we are very pleased with the wall and the service.”

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Posted 1 year ago

Hi A Mayne, Thankyou for the review - we are happy to hear you have experienced great aftercare and are pleased with our service. Your compliments will be passed to the staff involved! Kinds regards from the All About Living team.

Posted 1 year ago

“This company is an absolute find … The service is outstanding, Extremely professional…I can’t recommend high enough from start to finish .. Thankyou I honestly can’t praise you high enough .”

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Posted 1 year ago

Hi Karen, Thankyou for the review - we are happy to hear you have experienced outstanding service. Your compliments will be passed to the staff involved! Kinds regards from the All About Living team.

Posted 1 year ago

“Efficient, friendly and kept in good communication prior to delivery.”

Helpful Report

Posted 1 year ago

Hi, Thankyou for the review - we are happy to hear you have experienced good communication and are pleased with our efficiency and friendly staff. Your compliments will be passed to the individuals involved! Kinds regards from the All About Living team.

Posted 1 year ago

“I am very happy with all About Living They went above and beyond to make sure I got the fire I ordered very happy with the customer service. It was delivered on the time they gave me.”

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Posted 1 year ago

Hi Lynn Thank you for your review it's good to hear that you were pleased with our customer service.

Posted 1 year ago

“Poor. Ordered a stove, website said delivery in 2 days. On the day of delivery I had no confirmation so asked what was going on, to find it was now 2 weeks.... 2 weeks went by, I chased again to find it still wasn't there, so I cancelled the order and got it delivered by another company the very next day for the same price. I had to do all the chasing, they tried to sell me another stove they had in stock, If I had wanted that I would have ordered that one.... Funny thing is I kept getting emails to review the company even though they hadn't delivered, here is my review, Go elsewhere.”

Helpful Report

Posted 1 year ago

Hi Carl Thank you for your review, we did call you within hours of you placing your order to let you know that the product had sold out just before you placed your order and that the manufacture was sending us more stock. We also tried to find you an alternative and offered you a refund which was done. We send all customers a review request as we want to keep on improving our service and to find out if our customers have experienced any issues. Sorry you were not happy with our service on this occasion.

Posted 1 year ago

All About Living is rated 4.8 based on 171 reviews