“They make Unsubscribing prime membership very very difficult. I was charged for prime when I was purchasing some items, I have called them and subscription was made my mistake and they confirmed they will give the money refunded buy until now it is not refunded. It is a worst experience”
“It’s my second time experiencing a very very very bad deliver from Amazon AE, the company itself is good, but I don’t understand why such a good company has a very bad delivery service. Delivery man will call you for al barsha area and says oh! I’m in Al warqa i cannot deliver it today!!! Are you kidding me??? Did he just choose our delivery place as per his mood? I don’t think I will order any more items from Amazon.”
“Careful on delivery.
They suddenly place your orders as delivered on the system but nothing was delivered. 3 times I experienced.
Customer service are liars also. They always says you will receive the product by 9pm. But nothing will arrive.”
“The worst company I have ever come across in my life is Amazon even smaller companies than Amazon work much better than Amazon I had my worst experience with Amazon they have cheated me by taking my hard earned money and now they are not even delivering the product to me so the amount of 753 Aed which includes extra delivery charge is wasted I need an action on this quick action legal action if possible.”
“Your customer service cannot track who delivered the package.
We received a message saying our order has been delivered when in fact is not receive. They even argued with the customer 😳😳😳😡😡😡”
“Product Quality and service are good except Delivery .
Even for prime members are unable to receive on time.No calls before delivery and simply writing location not found, delivery is postponed.”
“Delevery at sharjah is very bad, the staff say he find no one at home but he never come the item has been return and no refund. I did a complaint, but nothing happened, may they are friend.
I stop buying in amazon ae.”
“staff unpro and speak unfriendly to the clients and also do that after they sent me fake low quality products. I tried to close my account as I dont trust them to buy again from them after they make me pay for the return shipping.. they refuse to close my accoutn!!!! why? to show on the app and site visitors that there are many ppl join and buy from the site. So they are forcing my account to be open!! on the other hand amazon.com were so helpful and down to earth.”
“This company is not professional, customers service agents got no respect for clients and you get wrong information all time.
Plus they hold your money in there acc so you have to use them with them
I don’t recommend this company to anyone”
“A bunch of most inefficient team is what Amazon.ae is they don’t understand what the hell is going on with customer and they deliver used products to customers and that to after the specified delivery time frame and then hold back our money by saying they are investigating the process where there is nothing to investigate as the product is already a used one which I got because of which I am returning the product they have wasted my time and money like anything I would never ever suggest to buy anything from Amazon.ae my order number is 405-8781578-7017153”
“Seller account support FBA are extremely incompetent to the extent they reply to you with a complete different issue or with something completely unrelated to your case. For 3 weeks I am writing to them and they still reply with none sense. You cannot escalate your case or have someone with minimum knowledge take ownership of your case. Very terrible service you can create memes out of it!”
“This Amazon is completely cheater, they treat seller like a blank paper. they will take all the money and just throwing the seller from the website, that is why in many companies brands has been stopped selling. they took my money of 10k AED, Such a cheater.”
“I don't know how they got their image as fast delivery, this is not true in UAE. They have the worst ever shipping delivery service with lazy courier agents, rude and all liers. The delivery never comes in time and forces you to wait for them or sometimes not coming at all.
The Amazon customer service doesn't do anything about it, they keep sending bot messages, postponing the delivery from a day to other.
Who the heck they think they are to make people wait for them all day long !!! Bunch of idiots!”
“The worst service ever I have got the product which I ordered always gets delivered in the last moment and is never delivered on time totally disappointing performance by the delivery team of Amazon.ae The Amazon team needs to change its delivery team as in Al Quoz industrial area 4 it never delivers the product on time worst service I have ever got my money is stuck with Amazon with the two orders related to it”
“The worst delivery service I have ever come across in my life they rely on such companies for delivery which don’t know anything about the location or places in the city they just roam here and there then claim fame delivery attempts always totally dissatisfied with the delivery team of Amazon in Al Quoz industrial area 4”
“Worst service ever. Even having prime account they don't deliver it and moreover the customer care bang the phone on customers who call for complaints. Even the supervisor also cannot help the customers. Please go with them only if you don't have any other choice. Spoke to Mr Gaurav of customer service and supervisor Mr. Khuram. They are not ready to take the complaint also. So try to avoid them if possible.
Thanks”
