1.25 Rating 4 Reviews
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The WORST! Customer service ever! Why? Because it's non-existent. It takes a lot to anger me, but has succeeded in tipping me over the edge! I am irate at the poor service. My order got canceled after 20 days of no word! and I just get told I will get a refund. I waited for the product for 20 days and on the day of the promised delivery. Not a word to explain what happened, just a "Hey, we will refund you" My business with is done. Stick with noon, at least they care about their customers.
1 Helpful Report
Posted 4 weeks ago
Bad customer service , returns & refunds.
1 Helpful Report
Posted 6 months ago
Refund takes a long time, bad
1 Helpful Report
Posted 6 months ago
Online Sales – Amazon Souq – Warranty Repair T&C - Usually repairs take up to 18 business days (including delivery time), but could take slightly longer. 2 days courier pick up to delivery to service center 2 days courier drop from service center to gadget owner 14 working days to repair the item. Technically 30 calendar days to complete above cycle. Electronics purchased from Amazon is not entertained by dealer. So it has to returned to Amazon only, which has outsourced repairing to external party. While collecting the item, no one bother physical inspection of gadget. So it becomes more easy for repair unit to cover up damages to gadget done at repair center or refuse warranty for any reason them feel it’s good to cover them. Is saving small amount worth buying electronics from online channels.
Helpful Report
Posted 9 months ago is rated 1.25 based on 4 reviews