“Amazon has been a team which will not support in anyways to customer they have golfed my hard earned money and closed my account due to which my money is lost please don’t trust Amazon in anyways the return policy which they have introduced is worst if you return an item they will accept the return and close your account then your money is lost completely which is a huge amount.”
“It was very bad experience, I ordered something but I put my previous address by mistake, they told me I have to cancel my order and wait 8 days for the refund, I don't know why your procedures are so complicated, why you can't edit the address, I am not happy, so bad experience with you, in other application you can edit your address, I don't want to order from Amazon again!!!”
“Very bad costumer service,so unprofessional,They dont know rhejr work.I return my item,and 2 weeks not refund my money .I called costumer service 3 days ,everytime same answer ,that i will see money same day and nothing.If u wanted speak to manager they dont want transfer my call ,if i started be rude they transfer for me.I dont want purchase anything from Amazon anyway!!!”
“Horrible experience every time I order from Amazon.ae. The drivers are rude and unprofessional. They expect me to wait for them at home for over 12 hours and when you call them to follow up they are rude and hand up in your face. Also, if they come, the drivers never have change and when you ask them to return the change they take your money and never come back. The customer service are useless, you complain and they never solve the problem. I stopped using them and if there was less than a start I would give this horrible service. Use other available online stores they are much better and cheaper”
“The delivery service breaks down the order in many shipments, and do not let the customer choose approximate delivery timings. Customer service is not helpful at all. They allow many 3rd parties to offer their products on their site, and many of them sell fake products. Answers regarding ingredients of items is not provided, and this is important for people who do not like to have animal products in the items they buy.”
“I am pretty sure they don't care, but this company has gone downhill. I bought expensive salon shampoo and conditioner from them. over 100 usd. It arrived and it was fake, and had "not for sale" all over it.. so I contact them and speak to 4 people.. their reply.. tough luck.. I am not allowed to send it back because I did not keep the original plastic packaging they sent it in!!!! which I had to cut to get the shampoo and conditioner open.. terrible terrible service”
“When do you know that the company is very bad? Well, when you write your review of the product as bad, they refuse to publish it. Yes, they only publish reviews that extend their products. I bought milk from them for a large amount, and when I received the product, it turned out that it will expire in a month!! And when they sent my review about the product, they refused to publish it because I said that they sell products that are close to expiration, with great regret, the company went from bad to worse.”
“They make Unsubscribing prime membership very very difficult. I was charged for prime when I was purchasing some items, I have called them and subscription was made my mistake and they confirmed they will give the money refunded buy until now it is not refunded. It is a worst experience”
“It’s my second time experiencing a very very very bad deliver from Amazon AE, the company itself is good, but I don’t understand why such a good company has a very bad delivery service. Delivery man will call you for al barsha area and says oh! I’m in Al warqa i cannot deliver it today!!! Are you kidding me??? Did he just choose our delivery place as per his mood? I don’t think I will order any more items from Amazon.”
“Careful on delivery.
They suddenly place your orders as delivered on the system but nothing was delivered. 3 times I experienced.
Customer service are liars also. They always says you will receive the product by 9pm. But nothing will arrive.”
“The worst company I have ever come across in my life is Amazon even smaller companies than Amazon work much better than Amazon I had my worst experience with Amazon they have cheated me by taking my hard earned money and now they are not even delivering the product to me so the amount of 753 Aed which includes extra delivery charge is wasted I need an action on this quick action legal action if possible.”
“I can't be more happy and satisfy with the customer serviceses especially Mr Tariq alsudani was very helpful and respectful for solving an issue we had..... following up and making sure everything is right thank u so much for having very professional employees like him to enhance the shopping experience for ur client's”
“Your customer service cannot track who delivered the package.
We received a message saying our order has been delivered when in fact is not receive. They even argued with the customer 😳😳😳😡😡😡”
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“Product Quality and service are good except Delivery .
Even for prime members are unable to receive on time.No calls before delivery and simply writing location not found, delivery is postponed.”
“Amazon you rock the kind of service that you provide is unmatchable and I sincerely would recommend everybody to purchase from Amazon the most trustworthy portal to buy cheap as well as expensive products I have had bad experiences as well but then later on I would sincerely like to mention the approach from the efficient team that they have got for providing good service to customer I highly recommend everyone to buy from Amazon.”
“Delevery at sharjah is very bad, the staff say he find no one at home but he never come the item has been return and no refund. I did a complaint, but nothing happened, may they are friend.
I stop buying in amazon ae.”
“staff unpro and speak unfriendly to the clients and also do that after they sent me fake low quality products. I tried to close my account as I dont trust them to buy again from them after they make me pay for the return shipping.. they refuse to close my accoutn!!!! why? to show on the app and site visitors that there are many ppl join and buy from the site. So they are forcing my account to be open!! on the other hand amazon.com were so helpful and down to earth.”
