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amazon.ae Reviews

1.4 Rating 127 Reviews
9 %
of reviewers recommend amazon.ae

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amazon.ae 1 star review on 10th April 2025
Anonymous
amazon.ae 1 star review on 13th November 2024
Salah
amazon.ae 1 star review on 13th November 2024
Salah
amazon.ae 5 star review on 29th December 2022
Sean C Hughes
amazon.ae 5 star review on 29th December 2022
Sean C Hughes
amazon.ae 1 star review on 11th September 2022
Vidyanand Singh
amazon.ae 1 star review on 27th April 2022
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Anonymous
Anonymous  // 01/01/2019
I thought amazon was a to z in everything but no. Like all other companies it is only interested in creating customer trust but not maintaining it. This is what always happens when the focus is on quantity rather than quality. If not looked after well then everything comes down even from the best
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Posted 5 years ago
More than once I have an order cancelled without my knowledge! When I check the order details I find out that They tried to contact me and I refused the order!!!’ This is after getting the payment This isn’t the first time !!! Very bad service
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Posted 5 years ago
Hi i am a customer of amazon. ae. Things that we can find here are ok but you have to do two things please take it under consideration 1. Delivery takes to many days even more which is not normal. People are paying money for fast delivery 2. Now with coronavirus you should remove delivery fees. Everybody do that. After 100dhm you are doing it which i think delivery should be for free whatever you buy Thanks for understanding
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Posted 5 years ago
The WORST! Customer service ever! Why? Because it's non-existent. It takes a lot to anger me, but Amazon.ae has succeeded in tipping me over the edge! I am irate at the poor service. My order got canceled after 20 days of no word! and I just get told I will get a refund. I waited for the product for 20 days and on the day of the promised delivery. Not a word to explain what happened, just a "Hey, we will refund you" My business with amazon.ae is done. Stick with noon, at least they care about their customers.
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Posted 5 years ago
Bad customer service , returns & refunds.
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Posted 5 years ago
Refund takes a long time, bad
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Posted 5 years ago
Online Sales – Amazon Souq – Warranty Repair T&C - Usually repairs take up to 18 business days (including delivery time), but could take slightly longer. 2 days courier pick up to delivery to service center 2 days courier drop from service center to gadget owner 14 working days to repair the item. Technically 30 calendar days to complete above cycle. Electronics purchased from Amazon is not entertained by dealer. So it has to returned to Amazon only, which has outsourced repairing to external party. While collecting the item, no one bother physical inspection of gadget. So it becomes more easy for repair unit to cover up damages to gadget done at repair center or refuse warranty for any reason them feel it’s good to cover them. Is saving small amount worth buying electronics from online channels.
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Posted 6 years ago
amazon.ae is rated 1.4 based on 127 reviews