Amazon India Reviews

Name: Amazon India
Rating: 3.87

3.9 Rating 1,771 Reviews

75 %

of reviewers recommend Amazon India

Company Reviews

Questions

Metrics

3.9

Based on 1,771 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 51%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 1 star review on 30th April 2025

169

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Often a good selection of what I am looking for at a reasonable price. I particularly like my Prime membership benefits. Being a very busy childminder ,it is great to be able to order a present for the children without dragging them to town”

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Posted 6 years ago

“Always great prices and speedy deliveries (on Prime). Use for majority of purchase now.”

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Posted 6 years ago

“Always quick delivery, have everything and in the rare event an order is faulty I've always very very quick refunds so excellent customer service”

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Posted 6 years ago

“They r the best”

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Posted 6 years ago

“So easy to order and pay online and easy to track your purchase.”

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Posted 6 years ago

“Delivered items to home, without transport this would have been a huge task carrying items. Happy to recieve heavy items delivered to door.”

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Posted 6 years ago

“Its great being a Prime member.”

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Posted 6 years ago

“They were super quick with delivery and when my order came it was exactly as pictured”

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Posted 6 years ago

“I like Amazon prime don't use it as much but I do like the tv packages and great for kids and the free quick delivers is a very hand thing and started to use this Amazon service i love it”

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Posted 6 years ago

“Ordered textbooks and school supplies for a decent price and they arrived within a day”

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Posted 6 years ago

“I have been a prime customer for a couple of years now, the free postage is invaluable, but I also use Amazon as a price marker as they usually have the fairest prices for the huge range of products they supply. The kids also love the Prime TV and movie selection, and the exclusive series aimed at more mature audiences are also excellent quality. It might seem like a large outlay each year, but per month it is no worse than other providers and the free postage more than makes up for this.”

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Posted 6 years ago

“This company looks after your hard earned money the best deals right across the the retail sector,my first port of call for value and price you can depend on”

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Posted 6 years ago

“Quick delivery always on time and packaged well”

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Posted 6 years ago

“Delivery ahead of time”

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Posted 6 years ago

“Perfect shoes at a great price. Cheaper than in store.”

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Posted 6 years ago

“Great service brilliant delivery and fantastic fire stick and echo dot”

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Posted 6 years ago

“Amazon is the only place online to find anything, watch anything and get anything you could ever want.”

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Posted 6 years ago

“Continue to find excellent prices without ever leaving the house.”

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Posted 6 years ago

“I had a problem with an order I placed and they sorted it out very promptly.”

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Posted 6 years ago

“Always perfect delivery fast and easy website”

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Posted 6 years ago

Amazon India is rated 3.9 based on 1,771 reviews