Amazon India Reviews

Name: Amazon India
Rating: 3.86

3.9 Rating 1,788 Reviews

75 %

of reviewers recommend Amazon India

Company Reviews

Questions

Metrics

3.9

Based on 1,788 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 1 star review on 30th April 2025

169

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order was lost and when I called customer services has been sort it out without any issue. Because it was a gift for my nice and I was going to holiday they organise next day divery.”

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Posted 6 years ago

“Delivered very quick, I made a complaint about wrong item sent (ending up keeping it for an Xmas present) and they sent me the correct item for free.”

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Posted 6 years ago

“Next day delivery on a Sunday”

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Posted 6 years ago

“had the exact item I was looking for, fast delivery & legit item 5 star service.”

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Posted 6 years ago

“Processed & sent in record time using Amazon prime. Good comms too.”

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Posted 6 years ago

“Best shopping experience ever.”

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Posted 6 years ago

“good service”

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Posted 6 years ago

“Uncle serrvice.”

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Posted 6 years ago

“always my first go to website for speed, price and delivery times.”

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Posted 6 years ago

“Good service and value for money”

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Posted 6 years ago

“It’s easy to buy kindle books, just one click. Even if the currency is in US dollar the books are still a bargain.”

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Posted 6 years ago

“using the subscribe and save on amazon I manage to purchase a bulk buy on my favourite washing powder a lot cheaper than at the supermarket every happy consider the amount I go through with my family”

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Posted 6 years ago

“Amazon's just to good,easy to use and has so many products everything ya need”

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Posted 6 years ago

“Very prompt delivery and well packaged”

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Posted 6 years ago

“I was pleasantly surprised to see that after the cost of the book I bought went down (after I bought it), Amazon automatically adjusted my invoice and charged me less. Thanks, Amazon!”

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Posted 6 years ago

“I ordered two Little Miss Complete Collection for a gift for new baby girls. Both families wrote back they were excited and knew these books and looked forward to reading to their little girls! I loved reading these books with my grandchildren! Thank you, Gail S. Campos”

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Posted 6 years ago

“Amazon is good shop for shopping is good price”

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Posted 6 years ago

“Use this company for most purchases and never had any problems. Do advise to try and use company's that use Amazon and deliver directly. As some people advertise on Amazon as uk company yet are based in other places and unfortunately ordered a couple off items which have taken full month to receive due to coming from asia”

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Posted 6 years ago

“The amazon delivery service is always good and not damaged. The delivery always comes the next day and is very convenient. Free next day delivery i use and it is perfectly fine. I will definitely use amazon again to order things quickly and is a very helpful website to quickly find and order products. Brilliant”

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Posted 6 years ago

“Super fast delivery and easy returns process.”

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Posted 6 years ago

Amazon India is rated 3.9 based on 1,788 reviews