Amazon India Reviews

Name: Amazon India
Rating: 3.87

3.9 Rating 1,770 Reviews

75 %

of reviewers recommend Amazon India

Company Reviews

Questions

Metrics

3.9

Based on 1,770 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 51%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 1 star review on 30th April 2025

169

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“their return policy”

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Posted 6 years ago

“An website which resembles a shopping mall in terms of variety yet very affordable. It saves time and the return system adds to customer satisfaction as well.”

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Posted 6 years ago

“My parcels arrived early and were exactly what they were described to be”

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Posted 6 years ago

“The process to select products is efficient and has a good explanation about the specifications. Especially helped when choosing a public charging cable for my new car and saved me money compared with buying the vehicle manufacturers version.”

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Posted 6 years ago

“Amazon are my go to place to find what I need! For my home, garden or general items I want! Love the super fast delivery of course!”

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Posted 6 years ago

“Great selection and high quality products!”

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Posted 6 years ago

“Fast shipping great service”

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Posted 6 years ago

“The online shop is very very Beautiful!!”

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Posted 6 years ago

“Bought a Kipling bag, very pleased with it.”

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Posted 6 years ago

“My packages arrived on time and not damaged. They are always very well packaged. The choice for all kind of gifts and items are amazing. Will definitely be using them again soon.”

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Posted 6 years ago

“Amazonazing. There isn't much you cannot get from these guys. Rapid delivery with prime and music and video an added bonus. My go to online retailer”

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Posted 6 years ago

“Excellent company we will use them again and again”

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Posted 6 years ago

“Easy website to navigate and good selection of items for sale”

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Posted 6 years ago

“Fastest of the delivery”

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Posted 6 years ago

“Fast Efficient Service”

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Posted 6 years ago

“I have used Amazon hundreds of times. It is without doubt one of the best on line shopping sites in the world. A big thumbs up to Amazon keep up the excellent work.”

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Posted 6 years ago

“Excellent service, quality product”

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Posted 6 years ago

“Consistent excellent customer service and prices that cannot be matched! Been using amazon prime student for the last couple of years but am no longer a student, didn't even think twice about maintaining my prime account even at the non discounted rate its still a bargain!!! I even got some deliveries on a Saturday!”

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Posted 6 years ago

“As always, Amazon delivers, and promptly too! Great quality goods.”

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Posted 6 years ago

“Lovely service”

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Posted 6 years ago

Amazon India is rated 3.9 based on 1,770 reviews