Amazon India Reviews

Name: Amazon India
Rating: 3.86

3.9 Rating 1,788 Reviews

75 %

of reviewers recommend Amazon India

Company Reviews

Questions

Metrics

3.9

Based on 1,788 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 5 star review on 6th August 2025

170

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazon Prime has loads of perks, including free shipping and many TV shows and movies. Although some products are not always the best price, most are much below what you can find elsewhere. The customer reviews are a great help.”

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Posted 6 years ago

“Up to date with deliveries.”

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Posted 6 years ago

“Items usually in stock and delivery is excellent, good prices quality goods Packaging is tops”

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Posted 6 years ago

“Delivered very quickly”

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Posted 6 years ago

“I have been using Amazon for a few years now, and always receive a good and prompt service.”

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Posted 6 years ago

“Never had problems shopping and receiving items from them, at times you pay a little more then competitor but no problems”

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Posted 6 years ago

“Very happy”

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Posted 6 years ago

“fantastic service”

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Posted 6 years ago

“Easy to use website with great delivery options available”

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Posted 6 years ago

“Quick delivery, easy to find what I needed with helpful filters and competitive pricing.”

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Posted 6 years ago

“Got new work trousers for a very reasonable price, good quality and comfortable. Delivery very quick as well.”

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Posted 6 years ago

“Amazon prime is worth every cent. The quick delivery and free returns has made life easier.”

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Posted 6 years ago

“Quick delivery and products always as described.”

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Posted 6 years ago

“QUICK, AND THE PRODUCT AS EXPECTED !!!”

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Posted 6 years ago

“Unrivalled choice value and next day delivery. So reliable - my first choice for everything !”

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Posted 6 years ago

“You can get everything you need from amazon. Love it! Easy & fast”

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Posted 6 years ago

“This is without a doubt my all time favorite place to shop. Every month I spend hundreds of dollars and am very satisfied with the free shipping and return policy. This is the best for handicapped people who are housebound.”

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Posted 6 years ago

“We are insulating windows for winter so we bought bubble foils, window insulating kit, double sided tape and it is great. We received all items the other day and parcel contained everything that we ordered, also it all was as described. I can only recommend Amazon”

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Posted 6 years ago

“I have used amazon for a while now and found them very afficeant and good delivery time”

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Posted 6 years ago

“Everything about amazon is easy and stress free”

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Posted 6 years ago

Amazon India is rated 3.9 based on 1,788 reviews